Hotel address1-1 Terminal South Road
How to reach the hotelGPS :N 25° 4' 5.90'' E 121° 13' 16.70''
Contact the hotel
- Tel. (+886)3/3980888
- Fax. (+886)3/3980999
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Novotel Taipei Taoyuan International Airport - hotel reviews in Taipei
Hotel code: 6701
Accorhotels.com customer reviews in partnership with TripAdvisor
"Great stay. Request honored."
3rd September 2013, Enfam
It's my third stay. Wasn't expecting anyone to read the specific request stated in my Le Clud profile, but was assigned a super nice room that I had hoped for. Really appreciate their care and attention. Will return during my next transit thru tapei again.View management response »
Management responseDear Le Club Loyal Guest,Thank you for taking tiome to share online the experience of your stay with us earlier this month !It is very nice to know that our service surpassed your expectation, and that you have felt very much comfortable with the warm & professional attention that our team has displayed during your stay !Looking forward to wlecoming you back, let our reseravtion team know when you would next visit us, so that we could propose you our best offer applying at the time !Kind Novotel regards,Christophe Pairaud
"good for transit"
1st September 2013, melo419, Hong Kong, China
good for transit, recharge and move on,just 5 mins to and from airport by hotel shuttle with no charge,complimentary 2 bottle of drinking water, coffee and tea.nice decoration, clean room with comfortable bed,separated toilet and washing area made me feel good.View management response »
Management responseDear Valuable Guest,Thank you very much for taking time to share online the experience of your stay with us in our Hotel !It is important for us to know that our guest are enjoying their stay with us !We do look forward to welcoming you back soon indeed.Kind Novotel regards,Christophe Pairaud
"An heaven to stay before flying"
26th August 2013, Jelodo, Romans, France
Architecture, Décoration and services are excellent. I will recommand the business suites with a perfect equipment to work and relax, before a long flight.The food was good for every needs during the day.View management response »
Management responseDear Valuable Guest,Thank you very much for sharing online the good experience of your stay with us ....Your comment have been forwarded to the concerned people, so that all every staff get to know your appreciation !Looking forward to wecloming you back soon !Kind Novotel regards,Christophe Pairaud
"5mins from Taoyuan Airport, Best place for early flight and high quality accomendation!"
6th August 2013, Ritaopig, Hong Kong, China
The first time in Novotel Taipei, next to airport 5 mins by taxi/ shuttle bus and cannot walk through is a little bit pity! The room is tidy and large with lovely service, for early fight is great.Take prox. 60 mins by airport bus to taipei city from terminal 1/2, it is not the best location for trip to taipei city. Appreciate of the shuttle bus on time and drivers are nice and helpful. Front Desk is great can remind all the think and very special the energy save the uniform are casual black SS Tee and turned off the air condition and light. Quite surprise to have such amazing service in Taipei!View management response »
Management responseDear Loyal Guest,Thank you very much for sharing online the experience of your stay with us ...It is nice to know that you have been impressed by the friendliness of our Receptionists, and the "energy saving attitude" of our front desk team ...Looking forward to welcoming you back soon !Kind Novotel regards,Christophe Pairaud
"stay with executive room, staff are friendly, but saw a cockroach in room"
11th July 2013, angctw, Taipei, Taiwan
Everything was good, until I saw a cockroach in room. But they changed me a room after I raised the problem. Lounge was excellent both in happy hour and breakfast. The champagne during happy hour was awesome. Staff were super attentive and friendly. No sauna only steam room. highly suggest to book a room with the view facing airport, so you can see sunrise in early morning.View management response »
Management responseDear Premier Floor GUest,Thank you for sharing online your experience of your stay at our Novotel Executive Floor ...It is nice to see that you have enjoyed the warm and professional service of our team members, and the food & beverage amenities served there !Apologize for the pest bad surprise in the room, our housekeeping team has worked with an outsource company, and do a preventive pest treatment in all our guest rooms !Looking forward to welcoming you back soon !Kind Novotel regards,Christophe Pairaud
"Nice room and friendly staff"
7th July 2013, kwok_ivan2000, Hong Kong, China
The hotel is located 5 minutes drive from the airport and the hotel provides free shuttle bus to airport. Once u miss the bus during non peak hour, u have to wait for 30 minutes. The staff there are very friendly and the indoor swimming pool is very nice. The room is spacious and bed is also very comfortable. But the breakfast seems not really nice with limited western choices.View management response »
Management responseDear Valuable Guest,Thank you to share online your experience of your stay at our hotel ... It is very nice to know that you have much enjoyed our service, the indoor pool and the room comfort!Apologize for the limited choice of breakfast at the Premier Lounge, and we will suggest you to go in our Square Buffet Breakfast for your next visit, where a wider choice of Asian delicacies is available there.Looking forward to welcoming you back !Kind Novotel regards,Christophe
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.