Hotel address131 King Street
How to reach the hotelGPS :S 37° 49' 0.96'' E 144° 57' 21.52''
Contact the hotel
- Tel. (+61)3/96294171
- Fax. (+61)3/96297110
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ibis Styles Kingsgate Hotel - hotel reviews in Melbourne
Hotel code: 6696
Accorhotels.com customer reviews in partnership with TripAdvisor
21st September 2013, Castlemaine
I was between a trip to Hobart and a meeting in Docklands. The heavily discounted rate meant that a stay was more attractive than coming home on the train. The room was small, but adequate for one. Breakfast was leisurely and satisfying. A downside is lack of disabled access from the street, but the front desk staff helped me by carrying my case while I hobbled up the stairs.View management response »
Management responseDear TA member,Thank you for sharing feedback on your recent stay. I'm glad we were able to accommodate you and give convenience for the stay whilst providing value for money. Apologies in relation to the entrance, as the front of the building is heritage listed we unfortunately can not amend the entrance and the stares are of a gradient that does not allow a ramp. We do however have 24 hour staff that can assist coming in and out as I am glad you noted that reception did. We look forward to welcoming you back.Kind regards,Rob UnsonGeneral Manageribis Styles Kingsgate Melbourne
"cheap great stay"
10th September 2013, Emerald, Australia
good cheap alternative if only staying a Cpl of nights and location fantastic.Dont bother with continental breaky ,pay the extra and go cooked or find one of many café s nearby ,cheaper option and better qualityView management response »
Management responseDear TA member,Thank you for sharing your recent experience, I am glad you found value in our rate and enjoyed our fantastic location.We look forward to welcoming you back soon!Kind regards,Rob UnsonGeneral Manageribis Styles Kingsgate Hotel
"Older Style hotel renovated"
9th September 2013
First room offered dark and dismal on ground floor . Requested room change. Receptionist quickly and cheerfully allocated room on top floor. Much brighter with 3 small OPAQUE windows opening out over the central courtyard.Bed comfortable and good sized double room spotless.Bathroom modern with good sized shower.Would stay again but choose room carefully.View management response »
Management responseDear member,Thank you for leaving feedback on your recent stay with us. I am glad we were able to accommodate your request for a room change, with the four internal light wells it does make a difference in terms of natural light if you can get a higher floor. Nice to hear the facilities were to your liking as well.Kind regards,Rob UnsonGeneral Manageribis Styles Kingsgate Melbourne
29th August 2013, scallywagsx4, Brisbane, Australia
Value for money is the only positive for this property. The toilet cistern constantly dripped and ran making it hard to sleep. The double bed was saggy so my husband and I fell into the middle of the bed. The windows were very poorly insulated resulting in drafts over the double bed and through the louvred window in the bathroom. The lack of insulation through the windows resulted in two nights of no sleep (Fri & Sat) as the nearby pub was open until 3am and the noise made it impossible to sleep. Servicing of the room - the first day, the room was not serviced, the second day (after a complaint) one bed was made, the other was not, third and fourth day both beds were made. When the room was serviced, drinking glasses were removed and not replaced . Large chunks of peeling paint were evident, especially in the bathroom. The cistern was badly cracked and the bathroom was very poorly maintained - toilet roll holder unstable, dropping toilet roll constantly. There was a build up dirt on plumbing.All staff members were very pleasant to deal with and tried to accommodate all requests.View management response »
Management responseDear scallywagsx4,Thank you for taking the time to provide feedback on your recent stay, I'm glad you felt there was value for money and that the staff were pleasant to deal with and tried to accommodate your requests, I will share your concerns with the housekeeping team to try and improve the experience for future guests.Kind regards,Rob UnsonGeneral Manageribis Styles Kingsgate
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.