Hotel - ibis Dubai Al Rigga
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Ibis Hotel Hotel

ibis Dubai Al Rigga Hotel

Al Rigga Road  PO Box 186878  Deira 
  DUBAI
UNITED ARAB EMIRATES

1,213 reviews
TripAdvisor Rating Based on 1,213 reviews
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From 154.70 AED Non member rate
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Fitness centre
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Reception open 24 hours a day

Leisure and activities

  • Fitness centre

Catering

  • 2 bar(s)
  • Snack & beverage machine
See all services

Hotel location

Our rooms

  • 280 rooms
  • 210 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 60 connecting rooms
    • Emergency exit map
    • Remote control TV
    • High speed transmission line
    • Shower
    • Toilets
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Our customer reviews for ibis Dubai Al Rigga

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,213 reviews

Wilberforce59 2017/04/01
« Location was fabulous, staff were friendly and efficient, but a sound night's sleep proved impossible! »

I found the reception staff to be very friendly and efficient, and liked the lobby area, which was bright, spacious and airy. The location, very close to Al-Rigga Metro station, was extremely convenient for the main sights in Dubai, shops and the international airport. On the downside, the entire room smelt of smoke, which failed to dissipate during our 3-night stay despite several attempts to ventilate the space by holding open the door to the corridor. The room's window did not open to allow air in. In short, it was almost as if the entire room were impregnated with smoke, since some of our clothing retained a smoky smell even after we had checked out. No hand towels were provided; only one bath towel per person. Worst of all, however, was the presence of a group of noisy women on our corridor, who each night kept laughing and slamming doors until about 3 am. I became exasperated and asked one of them to keep the noise down -- but was ignored. Perhaps we were just unlucky?

IbisALRigga, General Manager at Ibis Al Rigga, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at the Ibis Dubai Al Rigga. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Executive Assistant Manager Ibis Al Rigga

Ciprian M 2017/03/10
« dubai - ibis al rigga »

location very good rooms very good internet - limited at 1 mbps - very bad service - medium DO NOT SLEEP IN THE ROOM NEAR THE ELEVATOR, THERE IS A LOT OF NOISE recommand ibis hotel to stay the water is safe only from bottles

IbisALRigga, General Manager at Ibis Al Rigga, responded to this review

Dear Valued guest, Thank you for choosing to stay at the Ibis Al Rigga during your recent trip to Dubai. Our guest observations are paramount to us. We thank you for all your comments and we would like to assure you that anything brought to our notice is treated with care and attention it deserves. In this way, we hope to ameliorate any areas which our guests feel may need improvement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda Zerrouk Executive Assistant Manager Ibis Al Rigga

babanadjib 2016/07/11
« the cleanness »

The carpets all over and mainly in the rooms are very dirty. It should be disinfected which is not desirable at the current situation. It must be improved. The location is good and easily accessible. The small refrigerator at the room is very practicable. In general it's agreeable but would better if the cleanness is improving.

IbisALRigga, General Manager at Ibis Al Rigga, responded to this review

Dear M. babanadjib, Thank you for taking the time to tell us about your experience at the ibis Dubai Al Rigga. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. your comments related to the carpet condition and the cleaning quality, please note that your comment has been forwarded to the concerned managers to take the appropriate measurement and actions to address the problem and prevent future occurrence. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Reda ZERROUK EAM Hotel IN Charge

uzomac2016 2016/06/29
« Home of hospitality of class »

Ibis Al Rigga gave us d kind of satisfaction we want in hotel life. clean environment, good management, friendly sfaff, free breakfast, free beach visit and many more made ibis a giant in hotel business.

IbisALRigga, General Manager at Ibis Al Rigga, responded to this review

Dear M. uzomac2016, Thank you for taking the time to advertise your feedback about Ibis Al Rigga; it is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reda ZERROUK EAM Hotel IN Charge

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