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Suite Novotel Mall of the Emirates hotel

Mid-scale hotel for short and longer stays

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Hotel - Suite Novotel Mall of the Emirates
See : the photos

Practical information

    • Wi-Fi at the hotel
    • High-speed internet
    • Private indoor parking
    • Wheelchair access
    • Suite for people with reduced mobility: 2
    • Outdoor unheated pool
    • Fitness centre
    • Massage - Paying
  • Number of rooms: 180
  • Hotel location: In town
  • Main point of interest: MALL OF THE EMIRATE (0.30 km)
  • Main point of interest: SKI DUBAI (0.30 km)

Suite Novotel Mall of the Emirates - hotel reviews in Dubai

Hotel code: 6670

Accorhotels.com customer reviews in partnership with TripAdvisor


Suite Novotel Mall of the Emirates: 5.0 out of 5 stars "Amazing Stay"

24th August 2013, yaljafan

Amazing Stay with my family .... big room and comfortable place and strategic location .... you can walk to mall of emirates and also to metro which give you access to the main attraction in Dubai and you want need to riding any taxi even from airport to hotel you can do it with only metro

View management response »

Management responseDear Yaljafan,Thank you so much for your feedback regarding your stay at the Suite Novotel Mall of the Emirates. It's a pleasure to read that you had an amazing stay with your family. We are glad you found our room big and comfortable and the hotel location strategic.We certainly look forward to welcoming you back and hope to make your next stay memorable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards
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Suite Novotel Mall of the Emirates: 3.0 out of 5 stars "Very Small"

13th August 2013, Riyadh

The design of the rooms with bathrooms could be better, I did not feel very comfortable with the area of the room, the bathroom next to the double bed don't have toilette, this make me uncomfortable at all, I have to use the one in the entrance. the newly renovated rooms had been effected by the contractor work in some how.

View management response »

Management responseThank you so much for your feedback regarding your recent stay at Suite Novotel Mall of the Emirates. We are grateful for sharing the review of your stay.Your feedback is very much appreciated and your comments regarding the bathroom have been taken onboard as constructive suggestions to improve the kind of service we are expected to deliver. We certainly look forward to welcoming you back and hope to make your next stay pleasant as the previous one.Kind regards
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Suite Novotel Mall of the Emirates: 5.0 out of 5 stars "fantastic hotel for family of two adults and three young children"

31st July 2013, judeykoala, Darwin, Australia

The Suite Novotel was fantastic.Big room with heaps of room for two adults and three children. Two bathrooms and a table and chairs to relax having a coffee or a snack.Fantastically clean, pool area on the roof was clean and tidy, water temp was perfect after a long hot day.Located a few minutes walk from the huge Mall of Dubai....and the SnowDome.Easy to get help to book tours and taxis to Waterparks and Airports.all staff spoke english, and the buffet breakfasts and dinners were great.no cooked eggs or bacon, omelettes, crepes, etc, but you can order as you want some, as included in the price and is freshly cooked to order.Not on the beach at all, but could get to a private beach for a small fee... We feel so safe and welcome at this hotel, it was a pleasure to walk in the door after a long day.No WIFI in the rooms, only the lobby, but have lots and lots of comfy couches and armchairs to relax and use the free internet.....

View management response »

Management responseDear Judeykoala,Thank you so much for your detailed feedback regarding your recent stay at the Suite Novotel Mall of the Emirates. It's a pleasure to read that you had a good your stay and particularly the helpful staff, clean pool area, spacious rooms and that the buffet breakfasts and dinners were great. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.With regards to the Wifi connection in the rooms, we are currently working on it and we hope that we will have had it sorted out soon.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely
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Suite Novotel Mall of the Emirates: 3.0 out of 5 stars "Stay at the Suites Novotel"

26th July 2013, Bina1466, London

NIce comfortable stay, with very attentive and friendly staff. Breakfast was excellent. All of our requirements were met. Locality was good as near the mall but very far from downtown Dubai. Pool was nice.

View management response »

Management responseDear Bina,On behalf of the hotel Team of Suite Novotel Mall of Emirates would like to thank you for sharing your review of your stay with us.Glad to read that you had a nice comfortable stay and that the hotel staff was very attentive and friendly. It is our mission to delight our guests every time.We are glad that you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to continue to give the best service to all our guests.We certainly look forward to welcoming you back and hope to make your next stay pleasant and memorable.Best regards
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Suite Novotel Mall of the Emirates: 5.0 out of 5 stars "familyvalue"

25th July 2013, Sunshine Coast

This was a fabulous hotel.Great for families as kids eat and stay free using existing bedding. The staff were excellent an dthe rooms were really good . Clean and nothing too much trouble for any of the staff. The location was handy and not too far away from anything.We had a wonderful stay and would return to this hotel any time.

View management response »

Management responseWould like to thank you for posting a review of your stay at the Suite Novotel Mall of Emirates on Trip Advisor. We are very pleased to learn that you enjoyed your stay with us and especially our service provided by all our team members. We will certainly share your feedback with all of them and they will be delighted to see that their hard work has been noticed.We look forward to welcoming you again for another memorable stay with us.Best regards
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1. Lowest prices found over the following seven days.
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.