Hotel - Novotel Porto Alegre Airport
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Novotel Hotel

Novotel Porto Alegre Airport Hotel

Avenida Severo Dullius 2055 
90200310  PORTO ALEGRE
BRAZIL

1,256 reviews
TripAdvisor Rating Based on 1,256 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying, Nearby)
    • Bus/coach parking area (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle
    • SALGADO FILHO (Paying)
    • SALGADO FILHO II (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Well-being
    • Hammam
    • Jacuzzi
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years
    • Children's Club for 3 to 6 years
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Children's Club for over 12s
  • Bicycle hire facilities

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 4 meeting room(s)
  • Conventions hotel
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Porto Alegre Airport

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,256 reviews

Helio A 2017/02/27
« NOISE »

There are a big manufactory plant behind the hotel.....I could not sleep after 5:00 am......The staff of hotel tell me " The windows have a breaking sounds"......But this is not true. I hear all noise all night long....

Alexandre M 2017/01/09
« Warm and nice »

Room is good, reception personel is kind and very prestative in solving your issues, altough they did not find at my reservation the breafast deal, it was included as per email received when confirmed the reservation. Breakfast is also ok, as well the room, amenities and bed and linens.

franciscosieben 2015/09/09
« Trip »

The stay was excellent! Good service employee! Clean rooms and well comfortable! The hotel is very near of the Aeroporto Internacional Salgado Filho - Porto Alegre/ Brazil - airport. Great shuttle service.

Victor T, Gerente geral at Novotel Porto Alegre Aeroporto, responded to this review

Prezado Francisco, Muito obrigado por registrar sua avaliação. Cordialmente, Victor Hugo Teves Gerente Geral Novotel Porto Alegre Aeroporto

Raphael D 2015/08/25
« Good, but could be better! »

The hotel is very close to the airport and easy to arrive. The staff is cordial, but the hotel could be better. The maintenance of the rooms are poor. Breakfast starts at 6am, so if you have an early flight, no bother to the include it. Overall... potential, but need better maintenance.

Victor T, Gerente geral at Novotel Porto Alegre Aeroporto, responded to this review

Prezado Rafael, Muito obrigado por registrar sua avaliação. Atenciosamente, Victor Hugo Teves Gerente Geral Novotel Porto Alegre Aeroporto

Ftarganski 2015/05/11
« Losing Quality (cleaning and maintenance) »

I am staying at this hotel every two weeks , and noticed that the last six months there has been a decline in service quality . Room cleaning is not good. Bath amenities are now smaller . The maintenance of the rooms is poor . And to complete , now the parking is paid.

Victor T, Gerente geral at Novotel Porto Alegre Aeroporto, responded to this review

Dear Customer, Thank you for registering your evaluation. I'm checking the highlighted items. Atenciosamente, Victor Hugo Teves General Manager Novotel Porto Alegre Airport

Marcelo X 2014/12/31
« Not good. »

Stayed at the Novotel Aeroporto in Porto Alegre with my wife and kids (3,6) two times. Before and after a long trip with my family to USA (8.12 and 27.12). Both times the experience was awful. The first time I had to ask 4 times to have the kids bed made. And when the guy came to set it up he was extremely impolite, as was the girl in the front desk when I called for the fourth time. There were only two towels fort whole family to share in the bedroom and no towels whatsoever in the pool area. Finally, my wife had to beg for the welcome drink (since I am a platinum member). But only regular beer or a glass of bad wine is offered. No other drink was available. But the second time was even worse. When I entered the lobby I noticed that the temperature was very hot, like outside hot. In Porto Alegre the summers are extremely hot. So I asked during the check in if the air conditioning was working. The girl said tha it was fine. When I got to my room It was hot. I assumed It was because the air conditioning was off. So I turned it on and left for the pool. This time also there weren't enough towels in the pool area. When I came back to my room the air conditioning was still not working. I went personally to the front desk and politely asked what the problem was. The girl not politely responded that there really was a problem but that the problem was fixed. Fool I was to believe her. Now it's 4 in the morning and me and my family are all awake because of the unbearable heat. Not only the air conditioning is not working properly but I was lied to twice. That is unacceptable. Those are not the standards I'm used to in my life. To make things worse we really needed I good night sleep because we had 26 hours of travel coming from LA. REALLY DISAPPOINTED! Counting the minutes to leave this property to never come back.

Thiago d 2014/12/07
« Great service! »

Everyone from the hotel was very kind with my wife and I during our 1-night stay with tons of luggage for our relocation from BR to US. Hotel room is brand new and clean, the linen is clean and smooth. All good!

Victor T, Gerente geral at Novotel Porto Alegre Aeroporto, responded to this review

Prezado Thiago, Obrigado por registrar sua avaliação. Cordialmente, Victor Hugo Teves Gerente Geral Novotel Porto Alegre Aeroporto

etsukamoto 2014/07/15
« Great! »

Very nice hotel, close to the airport, very comfortable room, complete and tasty breakfast, following the high standard of Accor Hotels that i'm used to stay... a great option if you need to be in Porto Alegre!

Victor T, Gerente geral at Novotel Porto Alegre Aeroporto, responded to this review

Prezado Cliente, Muito obrigado por seu registro. Atenciosamente, Victor Hugo Teves Gerente Geral Novotel Porto Alegre Aeroporto

ccassens 2014/04/14
« good again »

Two days, again in this hotel, without problems, nothing to disappoint. As at previous stay, I will suggest to breakfast coordinators, to increase scrambled eggs offer. It is a such small portion, that it runs out easily. Also, never forget the local "NATA", a must in the south of Brazil.

Rodrigo S 2014/01/27
« Good stay »

Very close to the air port, friendly people, very good food for lunch or dinner. Goog value hotel, fair prices to the service. The hotel is very close to the airport but if you would like have fun in downtown, is far from there.

Victor T, Gerente geral at Novotel Porto Alegre Aeroporto, responded to this review

Prezado Rodrigo, Muito obrigado por seus comentarios. Atenciosamente, Victor Hugo Teves Gerente Geral Novotel Porto Alegre Aeroporto

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