Hotel - ibis Swansea
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Ibis Hotel Hotel

ibis Swansea Hotel

Fabian Way  A483  SOUTH WALES 
SA1 8LD  SWANSEA
UNITED KINGDOM

732 reviews
TripAdvisor Rating Based on 732 reviews
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From 45.00 GBP Non member rate
From 42.75 GBP Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Golf course 18 holes  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Leisure and activities

  • Golf course 18 holes  (Nearby)
  • Outdoor tennis court  (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 99 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • TV with on-screen billing info
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Web TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • Pay per view channel(s)
    • Fax machine
    • High speed transmission line
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Swansea

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 732 reviews

johnwG9814CU 2017/04/03
« John. Hyde »

The hotel was perfect and would recommend to everybody. The food was great and the staff were fantastic, nothing was too much trouble. They were pleasant and polite. I could not fault this hotel and I stay in many hotels across the UK.

IbisSwansea, Front Office Manager at Ibis Swansea, responded to this review

Dear Mr Hyde We very much appreciate your comments regarding your stay at the ibis Swansea. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

julsinwales 2017/02/23
« Wonderful »

100% I just love staying at ibis Swansea, staff, hotel, location, stress free book in book out. parking safe and food wonderful. I will be staying there more in the future and it is great that you can collect Reward points.

IbisSwansea, General Manager at Ibis Swansea, responded to this review

Dear julsinwales. WOW fantastic we are so happy that we have met an exceeded your expectations. Thank you it means so much to us to receive such feedback, all the hard work is worthwhile. Keep collecting the points and we hope to see you again soon.

Darren B 2017/01/02
« Traffic noise! »

if you want to pay for a disturbed night's sleep this is the hotel for you! road noise is awful windows totally useless , plus a dog barking in another room ,ask for a room non road side . Plus side rooms are clean and tidy

IbisSwansea, Front Office Manager at Ibis Swansea, responded to this review

Dear Darren B Thank you for taking the time to tell us about your experience at the ibis Swansea. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

F8299ZImichaelw 2016/12/19
« Adequate Stay »

The toilet smelt strongly of urine from the moment I arrived to the time I went home. Closing the bathroom door blocked the smell from the rest of the room but shaving etc was quite unpleasant. After raising the issue with the reception staff they sent someone around but were unable to resolve the issue they offered me another room on the day after, but by then it was only one night left so I stayed in the same room. I will need to stay in Swansea another 4 weeks over the next year, but will be looking elsewhere. The room was also on the noisier side of the hotel, but as long I kept the window shut it was tolerable.

IbisSwansea, General Manager at Ibis Swansea, responded to this review

Dear Guest, Firstly I apologise for the inconvenience caused. On your reporting of the issue maintenance did intervene so thank you for bringing it to our attention. I can appreciate that the roadside of the hotel can be nosier so if you do come back then please request a room overlooking the car park. Thank you for sharing your views and I wish you all the best for 2017.

Lovelypaolo 2016/11/20
« Hallway stunk of marijuana »

The room was adequate, staff helpful, but in my corridor someone was constantly smoking drugs in their room and it absolutely stank.. I reported it to reception but after we returned later in the evening the smell was as before nothing had been addressed, would have moved rooms but only staying a night so did not our sue any further!! I should have as they guarantee free stay if they do not address your problem within 15 minutes.. Disappointed ....won't stay again!!!

IbisSwansea, General Manager at Ibis Swansea, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Swansea. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Whilst our team on duty spoke to guests in that corridor it could not be pinpointed exactly whom was smoking and take further action. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

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