Hotel address
Queen SquareBA1 2HH BATH
UNITED KINGDOM
How to reach the hotel
GPS :N 51° 22' 58.81'' W 2° 21' 48.34''
Contact the hotel
- Tel. (+44)1225/424105
- Fax. (+44)1225/319715
- H6636@accor.com
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Francis Hotel Bath - MGallery Collection - hotel reviews in Bath
Hotel code: 6636
Accorhotels.com customer reviews in partnership with TripAdvisor
"February 2013 city break"
23rd February 2013, heatherann29, Lancaster, United Kingdom
A lovely hotel with very friendly, helpful staff. Spotlessly clean, very comfy bedroom although a little too warm but that is better than too cold! Ideal location, just a short stroll from all main attractions. We had an attic bedroom with low ceilings which would have been a problem for some of our taller friends, especially the shower but of course not all rooms are like this.So if you are tall just check when you book.
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Management responseThank you for your constructive feedback. I'm delighted you enjoyed your stay and I hope we see you again soon. Kind regards – John Willcock
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"It has to be!"
28th January 2013, Jack05, Kingston
It has to be the best hotel in Bath. After the refubishment this hotel is back to its formal glory. Everything seems to be perfect.The Brasserie Blanc is one of the best restaurants vI've ever been to.
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Management responseHappy to hear that you enjoyed your stay! We look forward to your next visitKind regards – John Willcock
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"Francis Bath Hotel - Parking"
6th December 2012, PhilDeSkinner, Fareham, United Kingdom
Although very pleased with the standart, position and service offered by the hotel, we still found it very disheartening to find parking a problem. On booking into the hotel and asking for the directions into the hotel car park, we were informed that there were no spaces available and that the long stay car park near by may offer a sollution. I wouldnt have minded if the web site had indicated a possible parking problem, the down side was that Bath was busy at the time and I had to drive around for 1 hour before a space was found. I would recomment to check on parking first
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Management responseI am extremely pleased that you enjoyed your stay with us, however, it is such a shame that the parking situation proved to be problematic. We do try to get as many of the guests into the car park for their convenience but it is a limited car park and can be challenging. The annual Christmas Market has recently taken place in the city centre and, although it is a wonderful thing to see, it can cause parking problems for the 1000s that come to visit. When guests book direct with the Hotel or ring in advance to check on the parking we always let them know the situation. I do hope this won’t put you off coming back to visit us again at some time in the future.Kind regardsNicolas Bees
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"Very Good hotel, shame about the breakfast"
5th December 2012, screen-name24, Royal Tunbridge Wells, United Kingdom
Stayed in a feature room which was lovely. Staff were helpful. Only let down was the breakfast, i had a full english, very small and my partner ordered croissants of which there was 1 in a basket and failed to provide jam and butter for toast and the 1 croissant. But that said i would stay there again as the room made up for it.
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Management responseI am so pleased that you liked the room that you stayed in when you were with us, however, disappointed that the breakfast was not up to standard. I think that you must have had room service as all the pastries, yoghurts, cereals and juices are on the buffet in the restaurant. If this is the case I do hope that you called down to ask someone to bring the missing items and I am very sorry for the inconvenience caused. I hope we get the opportunity to welcome you back soon.Kind regardsNichoals Bees
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"Breakfast"
21st August 2012, maxmills, Ashford
It was a real treat to have our breakfast cooked freshly for us on Monday and Tuesday, buffet breakfast on Wednesday was not so fresh.The whole hotel was very clean and smelt fresh. Although we did not have the view we hoped for our room was very luxurious and the beds the most comfortable hotel beds we have every slept in.
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Management responseThank you for taking the time to send a review following your recent stay with us. I am pleased that, on the whole, you have enjoyed your stay with us and hope to see you again at some time in the future.Kind regardsKaren Bassett
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"Strongly recommend The Francis"
17th July 2012, Porto, Portugal
Lovely small hotel, recently renovated.My room was small, but very nice.Excellent bed, excellent service and excellent breakfast.The location is very good.All the points of interest in Bath in a ten minute walking distance.
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Management responseI hope you had a good trip to the UK and I am so pleased you would recommend the Hotel.Kind regardsKaren Bassett
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"Fantastic Hotel"
1st July 2012, Sydney, Australia
Great location and excellent value for money. Extremely comfortable beds and staff extremely helpful. Highly recommended.
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Management responseWhat a lovely review - thank you, and we are delighted you enjoyed your stay with us. Best wishesKaren Bassett
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"Residing at Queen's Square for two weeks"
30th June 2012, Seattle, Washington, USA
Great service with first class staff. Great location. There is only one thing that could have made this better: a dresser with drawers instead of just an armoire.
View management response »
Management responseI am pleased that you had an enjoyable stay with us. The drawer situation is being 'actioned' by the Designer;I can appreciate that it must have been difficult if you were with us for 2 weeks.Constructive feedback is always welcomed.Kind regardsKaren Bassett KAren
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