Hotel - Mercure Banbury Whately Hall Hotel
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Mercure Hotel

Mercure Banbury Whately Hall Hotel

17 - 19 Horse Fair  Banbury Cross 
OX16 0AN  BANBURY
UNITED KINGDOM

860 reviews
TripAdvisor Rating Based on 860 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 6 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel's 69 bedrooms offer guests a range of accommodation options including privilege rooms, spacious suites, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as hair dryer and WiFi (charged).All bedrooms are in line with 3-star standards but some come with some of the original features of this 17th century building and breathtaking garden views.

  • 69 rooms
  • 69 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 5 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Crib on request
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Banbury Whately Hall Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 860 reviews
continental_11 2017/05/21
« Excellent stay »

Once more an excellent room and well looked after by all staff, only down side was the wearer ,not the hotels fault, enjoyed our stay. Food was good with very large portions. Wines simple but of good quality

danicalifornia2a 2017/05/10
« Good for my needs »

This hotel suited perfectly what i needed. Attending family reunion just 5min away, the hotel was ideally located. The room was standard size, i had requested a baby cot that was ready when we arrived. I would just point out that the top of the curtains need looking into as there were lots of spider webs. Also, there was mould all around the windows. The breakfast was particularly good, plenty of choices and the staff was very attentive. Special mention to Jane who was very friendly and very nice with my son (who seemed to love her !!). Reception and bar need more attention, we found ourselves waiting a few times, and no-one ever showed up so we left. All in all, a good stay and i'll probably stay again if i ever come back to Banbury.

WhatleyHall, Front Office Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear danicalifornia2a, Thank you for your stay with us. Thank you very much for your feedback about your stay with us. I am delighted to read your very kind words about our team, I will be sure to pass on your comments to them all. Thank you also for your concerns about the some aspects regarding the room cleanliness, I've forwarded to the appropriate departments in order to put some immediate actions into it. I'll definitively investigate about the missing staff at bar and reception as this is not complying with our company standards. Thank you again for your stay and we hope to welcome you back in our hotel in the future. Kind regards Francesco Malcangi Reception manager

843trevorj 2017/03/28
« Banbury Cross »

Wonderful hotel which has a seamless mix of old and new.Comfortable rooms in both old and new buildings with the newer section having less floorboard creak and groan. The staff are very friendly and the breakfast has enormous choice from full English to less calorific health food options. I stay here regularly and always enjoy it. On my last visit I left an item in my room.The item was posted to me the next day .Wonderful service.

whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear 843trevorj, It is always great to receive such positive comments from a regular guest, I am delighted to read your kind words about the team and how much you enjoyed breakfast and that your lost property was quickly returned to you. I do hope that we will be able to continue to welcome you to Mercure Banbury. Kind Regards Michael Williams General Manager

Tombarnold 2017/01/08
« Generally OK with a few nagging points »

This hotel is very well located for the centre of Banbury and is it's main selling point. The rooms are clean if a little tired. In fact the whole hotel is a little tired. One very small point, as a member of the Accor club I get a welcome drink on arrival. In all the other hotels in this group, including Ibis which is mean't to be a lower quality, you get offered a choice of drinks and a choice of wines. At this hotel you only get offered the quite ropey house white or red which kind of puts a dampener on offering a welcome drink at all. Perhaps they need to rethink this one.

WhatleyHall, Front Office Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Tombarnold, Thank you for your stay with us and for your feedback. Let me thank you for highlighting our location and the cleanliness of our rooms and for your comments about the welcome drink choice which I've already discussed with our F&B manager in order to improve our service for our loyalty members. Thank you again for your stay with us and we hope to welcome you back in the future. Kind regards Francesco Malcangi Reception manager

Austin B 2016/11/20
« Mid week visit »

We stayed in this hotel while visiting family in Banbury. From the outside the hotel looks very nice and indeed when entering the hotel this appearance continues. Unfortunately however that is where it ends. The further you go into the hotel the poorer the decor becomes. Dirty and shabby carpets, cobwebs all over the corridors and also in the bedrooms. The hotel is in need of a "Deep Clean". Apart from this we had a good stay, the bedroom was comfortable and the breakfast was excellent. The staff were all very friendly and polite at all times.

whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Austin B, Thank you very much for your comments, whilst I am pleased to read how good the staff were and how much you enjoyed your breakfast I am , of course, disappointed to read that you found cobwebs and thought some areas dirty. I appreciate that some carpets are in need of replacing but are regularly cleaned by a professional company. I will most certainly speak to our housekeeping team to pay more attention regarding cobwebs though. Once again many thanks for you review. Kind Regards Michael Williams General Manager

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