Hotel - Queens Hotel Cheltenham MGallery Collection
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Mgallery by Sofitel Hotel

Queens Hotel Cheltenham MGallery Collection

The Promenade 
GL50 1NN CHELTENHAM
UNITED KINGDOM

1,073 reviews
TripAdvisor Rating Based on 1,073 reviews
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Select your dates 115.00 GBP

Queens Hotel Cheltenham MGallery Collection

Boutique hotels with personality for a remarkable travel experience

Queens Hotel Cheltenham offers a truly majestic setting with its décor and architecture encapsulating all the elegance, heritage and grandeur of the neo-classical era - complemented by all the contemporary features you need. Discover 84 beautifully appointed guestrooms, relax in opulently finished public areas, take in the stunning views of the Imperial Square Gardens and the imposing Town Hall and for dining choose fresh, local produce in our exquisite restaurant or the characterful Orangery.

The Mercure Queens Hotel is a grand and imposing Regency property sitting right in the heart of the picturesque spa town of Cheltenham, overlooking the beautiful Imperial Gardens and Promenade .

Hotel extras
  • A prestigious location
  • A majestic space for stylish events
  • An elegant site with a rich heritage
This hotel is Planet 21 Silver
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
  • Breakfast
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas (Paying)
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 1 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - Queens Hotel Cheltenham MGallery Collection

The Promenade
GL50 1NN
CHELTENHAM
UNITED KINGDOM

Tel: (+44)1242514754
Fax: (+44)1242262538

Check-in from 14h00
Check out up to 12h00
Access and transport
  • BIRMINGHAM At 82.7km / 51.39 miles
  • BRISTOL At 68.1km / 42.32 miles
  • GLOUCESTER At 6.3km / 3.91 miles
  • OXFORD At 69.4km / 43.13 miles
  • CHELTENHAM At 0.8km / 0.5 miles

GPS : 51.896437, -2.079860

Our rooms

The elegance of the 84 guest rooms pay homage to the hotel's majestic heritage whilst embracing contemporary comforts. There are three spendid room types offered to cater for each and every individual need.

  • RENASCENCE DELUXE SUITE, 1 King Size Bed
    RENASCENCE DELUXE SUITE, 1 King Size Bed

    48 m², Renovated in 2015 and individually styled with sitting area. Free High-Speed Internet, 48" TV, Mini Bar with complimentary soft drinks and snacks, Nespresso machine, Premium amenities, Shower and Bathtub.

  • SUPERIOR ROOM, 1 Queen Size Bed
    SUPERIOR ROOM, 1 Queen Size Bed

    26 m², Renovated in 2015, Free High-Speed Internet, 40" TV, Mini Bar, Premium amenities and Walk-in shower. 2 Single Size Beds available on request.

  • DELUXE ROOM, 1 King Size Bed
    DELUXE ROOM, 1 King Size Bed

    36 m², Renovated in 2015, Free High-Speed Internet, 48" TV, Mini Bar with complimentary soft drinks, Nespresso machine, Premium amenities and Walk-in shower.

  • 84 rooms
  • 79 non-smoking rooms
  • 2 family rooms
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Telephone
    • Crib on request
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Minibar
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

NAPIER RESTAURANT & ORANGERY Restaurant
Lunch 12:30 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:30 - 21:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

NAPIER RESTAURANT & ORANGERY Type of cuisine: International


Appetites of every sort are satisfied by our eclectic lunch and dinner menus. They are inspired by fresh quality produce sourced by our diligent Head Chef and team from local Cotswold farms and gourmet artisans.

Find out more and book
THE GOLD CUP BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

THE GOLD CUP BAR


The lounge and the Gold Cup Bar are the perfect settings for pre- and after-dinner drinks, snacks, morning coffee and afternoon tea.

See all our restaurants and bars

Your meetings and events

Queens Hotel Cheltenham MGallery Collection Meeting Room

Our meeting rooms


  • Number of meeting rooms: 1
  • Maximum size: 145 m2
  • Maximum capacity: 120
  • Maximum banquet capacity: 100

Our customer reviews for Queens Hotel Cheltenham MGallery Collection

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,073 reviews

John E 2016/02/15
« Very luxurious - a real treat! »

This hotel was previously a Mercure Hotel and has recently been refurbished as MGallery by Sofitel - and they have done an amazing job. The décor has been refitted to a very high standard with very pleasant furnishings and great style - probably the best I've seen! The bed was particularly comfortable - very plush. We stayed for afternoon tea, dinner and breakfast and the food was esquisite. All of the service staff were very attentive and professional. We felt very special. I have to say that this stay was one of my best ever - it is an amazing hotel and I strongly recommend that you try it for yourself - you will not be disappointed.

Yasmin K, General Manager at Queens Hotel Cheltenham MGallery Collection, responded to this review

Dear John, We very much appreciate your comments regarding your stay at the Cheltenham Queens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind Regards Yasmin Keen General Manager

murraylauder 2015/12/25
« Great place »

Staff brilliant especially in the restaurant. Room very comfortable. Excellent refurbished bathroom. This hotel is unrecognisable since our last visit 10 years ago. Would recommend it to anyone visiting Cheltenham.

Sarah S, General Manager at Queens Hotel Cheltenham MGallery Collection, responded to this review

Dear Guest, Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at MGallery Queens Hotel in Cheltenham and look forward to seeing you again in the near future. Kind regards, Sarah Stacey

Linda20191 2015/12/25
« Great Stay! »

the hotel was recently remodeled. Room was beautiful and comfortable.Staff were all friendly and warm. Food was excellent. Excellent location for restaurants and shopping. Truly An enjoyable stay in Cheltenham!

Sarah S, General Manager at Queens Hotel Cheltenham MGallery Collection, responded to this review

Dear Guest, Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Queens Hotel in Cheltenham, and look forward to welcoming you back again soon. Kind regards Sarah Stacey

peterjbythemoor 2015/11/08
« An Old Queen Revamped and Revived »

This hotel, once the pride of Cheltenham Spa, been given a thorough make-over to restore its grandeur, now with excellent facilities matched by highly friendly and professional staff. Our bedroom was large, well furnished, spotlessly clean, comfortable and quiet. Breakfast in the airy dining room was splendid; Dinner very good but the lack of diners a little inhibiting. Don't miss the Gold Cup Bar, where Louis and Adam can offer you a wide range of Malts and an unmatched selection of fine Gin; my farewell Martini was a real wow. We look forward to returning again soon.

Sarah S, General Manager at Queens Hotel Cheltenham MGallery Collection, responded to this review

Dear Guest, Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Queens Hotel in Cheltenham, and look forward to welcoming you back again soon. Kind regards, Sarah Stacey

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