Hotel - Mercure Shrewsbury Albrighton Hall Hotel and Spa
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Mercure Hotel

Mercure Shrewsbury Albrighton Hall Hotel and Spa

Ellesmere Road  Albrighton 
SY4 3AG  SHREWSBURY
UNITED KINGDOM

1,745 reviews
TripAdvisor Rating Based on 1,745 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Public outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Beauty salon
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage (Paying)
    • Solarium

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

87 bedrooms including superior twins, doubles and privilege rooms overlooking the ornamental lake and beautiful landscaped grounds. Bedrooms are divided into Main House 29, School Masters House 10, Stable Wing 16.All bedrooms are non-smoking and have WiFi access, 24-hour room service, complimentary parking, hair dryers, ironing facilities, new flatscreen TVs with international channels, complimentary toiletries, and tea and coffee making facilities.

  • 86 rooms
  • 86 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 20 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Trouser press in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Crib on request
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Shrewsbury Albrighton Hall Hotel and Spa

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,745 reviews
metcalfj2017 2017/05/23
« Wedding day »

We were there for the wedding of my neice which went really well.Staff could not do enough for us and the whole day was superb. The problem was next morning when my daughter woke to find ants all over her pieces of wedding cake and the fridge. We reported this at reception and they sent the maintenance man who reported back that he could find no sign. My daughter's partner asked him to return and then showed him the ants. Back at reception the manager did not want to compensate them until they insisted and only then did he reduce the cost of the room by 2 breakfasts. My daughter felt that they had not been treated seriuosly because they are young and ants in the room is not what you expect at a hotel of this grade and price. This just spoilt what was otherwise a exellent wedding day.

taff615 2017/05/17
« Weekend break »

Located this hotel via search for hotels Shrewsbury. Read reviews on trip advisor and took in recommendations from friends living in Shrewsbury. On arrival impressed with location and setting. Check in very friendly albeit they had no record of table reservation for evening meal. Hotel very busy with a convention taking place. Found room comfortable but on the small side. Dined in restraunt Friday evening. Owing to convention we had to wait some time before any of the waitresses attended to us. Food to be fair made up for the wait. I would describe it as exceptional.waiting staff friendly. Breakfast on the two mornings very good ( buffet ) Spa facilities very good Overall we thoroughly enjoyed our stay and found location for our needs to our liking. Would definitely return but would book larger room. Definitely recommend this hotel for stay to anyone

louisehunt00 2016/09/22
« not great »

Considering the cost of the room for 1 night we were disappointed. We have stayed in Cardiff mercure which had much nicer facilities and rooms. The room was small compared to the other couple we were with yet we paid the same price. There was absolutely no water pressure which meant the toilet was almost impossible to flush and the shower was awful. Just a tiny dribble. There was also hair on the bathroom floor.Very disappointed

Adrian W 2016/09/03
« A mixture of excellent and not so good. »

A lovely building in a nice setting with the newer extension still incorporating generous high ceilinged rooms. We did experience a few extremes though with some staff very pleasant, and others struggling with the workload of weddings over a busy bank holiday extended weekend. Our room was fundamentally very nice, but with some tired / non working fittings, which were reported on first morning and still not fixed (just bulbs/batteries) four days later. Breakfast to usual mercure good standards, set in lovely panelled dining room. We did speak with the front of house manager on check-out who listened well, sincerely apologised and we were satisfied with her very professional and positive response, such that we will probably use this hotel again.

h6629, Front Office Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Adrian W, We very much appreciate your comments regarding your stay at the Mercure Shrewsbury Albrighton Hall Hotel and Spa. It was a pleasure to meet you during your time with us and I thank you personally for your feedback. I have handed over what we discussed and will also be sharing your further comments with the team. Thank you again for sharing your experience, and we hope to welcome you back again in the near future. Sincerely, Abi Evans Front Office Manager

JAD15 2016/05/30
« Hopefully just the perils of the solo traveller »

I initially booked for 2 nights and then had to add another day. In the second booking I explained my dilemma but on arrival discovered that none of this had been taken into account. On allocation of a room I asked if this was on the ground floor and was assured it was. However, having dragged my suitcase was up a steep staircase. The building had no lift so not an easy situation for a 70 year old lady. On visiting the Spa I discovered the pool and changing room over in by mothers and babies. Sadly no one had had posted this weekly event in either the room or entrance to the Spa. The hotel is situated in attractive grounds which warrant the provision of excellence.

h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear JAD15, I am very sorry to hear that you did not get the ground floor room you requested. If a guest is unhappy with the room we try to find another room within the different parts of the hotel to accommodate the requirement. One of our service standards is to provide luggage assistance on request. Every Thursday we have the water babies from 09am until 11:00am, I will pass the feedback to our leisure team for more communication to our resident guests. Hopefully you will give us the opportunity to welcome you again. Kind regards Kordula Griffiths Operations Manager

Stuart B 2016/05/02
« Excellent as ever »

We needed accommodation prior to a funeral and have always found Albrighton great value. All too often the room offering is not matched by the food or vice versa - that's not the case here Supreme comfort, fabulous food and customer service of the highest level everywhere. PS I don't like the new bar as much as the old, but reception is greatly improved

h6629, Manager at Mercure Shrewsbury Albrighton Hall Hotel and Spa, responded to this review

Dear Stuart B, Thank you very much for your five star review. We are very pleased to hear about your positive feedback about your stay. Hopefully we can welcome back again soon. Kind regards Kordula Griffiths Operations Manager

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