Mercure Milton Keynes Parkside House

"Taster Menu stay great value"

6th February 2013, Heather H, Northampton, United Kingdom

Celebrating a birthday we had a great time. We enjoyed a taster menu found the food and wine good. The overall cost per person was exceptional. The service could not be faulted and any issue we had seen to immediately and put right.

Management responseThank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Barry WinterGeneral Manager
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"An excellent place to stay"

12th December 2012, Anastasia901, Aylesbury

The Parkside House Hotel provides really good facilities for a short stay in the M K area. It is an attractive C19th Manor House. Staff were very friendly and helpful, the room was warm, clean and well-maintained, the bed comfortable, and the bathroom was large and clean with lovely soft towels. Our meal from the a la carte menu was delicious and beautifully presented. Although a wedding and a large Christmas function were taking place on the night we stayed our visit was not compromised in any way, and we felt well cared-for.

Management responseThank you so much for your delightful review, I was so pleased that the team's efforts have not gone unnoticed and that they were able to ensure that the events at the hotel did not impact your stay with us.We look forward to seeing you again soon,Kind Regards,Barry WinterGeneral Manager
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"Nice and quiet"

30th August 2012, firmaa, London, United Kingdom

Mercure Milton Keynes Parkside Hotel is perfect if You want to take break from busy town. Nice and quiet country side. Nice old fasion style of the Hotel and good food. Friendly and professional stuff will help You to have nice time. Defenetely recomended!!!

"Beware of the Coach House rooms!!!!!"

25th July 2012, DarkRum, Milton Keynes

When we checked in we were allocated a room in the Coach House which is separate from the main hotel. We had paid the same as other friends who were in the main building. The room was terrible. It smelt damp had cobwebs on the ceiling dust over the bed and on the window sills etc. The bathroom was old and small. Small shower and tiny sink and damp towels. We did complain and were moved to a room in the main building which was much better but still would not rate this as 4 star. The food and service however was very good although the bar service was slow and glasses ran out as did some of the drinks.

Management responseSorry to hear that your stay fell below your expectations, I am pleased to hear that some members of your party were offered complimentary upgrades, I am sorry that this could not be extended to the entire group.Upgrading to our main house superior bedrooms can often be very inexpensive. That said I would like to assure you that we are currently undergoing a light refurbishment programme in our coach house annex.I trust we will have the opportunity to welcome you back to Parkside House and I would welcome the opportunity to both handle your reservation personally and restore your faith in Mercure,Kind Regards,Barry WinterGeneral Manager
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"Don't stay in the Annexe"

28th April 2012, CazzieD, South West England

The main hotel building looked lovely, and seemed to match the 3 star AA rating. However, the annexe rooms were very much below standard. I booked a double room but upon checking in I was told I was being down graded to a single. I was told they were full, and as it was late (about 9.30pm) I felt it wasn't worth complaining. The single annexe room I was given was tiny. The windows were rattly and drafty. The bed quilt was lumpy, and the shower was an electric one like you'd find in a caravan, not in a 4 star hotel. I feel if I'd been in the main building my experience may have been better, but they shouldn't charge 4 star prices for a 2 star room.

"A small problem dealt with perfectly"

17th April 2012, pannones, Manchester, United Kingdom

Every thing was first class. However there was a delay in service in restaurant because of a problem in the kitchen. Head waiter explained immediately, provided an amuse-bouche and made us feel valued and looked after.

"COUNTRY LOCATION"

17th February 2012, ManInSeat42, Stowmarket

If you are forced to stay in a hotel in Milton Keynes, then this one has the most character. It's an old house (with a rather tired newer bit) set in parkland. Easy car parking and a pub within walking distance. If you have stayed in a Mercure Privilege room elsewhere in Europe you will be disappointed since the privilege room here is pretty basic - the only additions are a bathrobe and free mineral water. Probably not worth the extra £16 a night. Annoying things are that you are charged for WiFi in your room and (amazingly in 2012) only twin-bedded rooms have two bedside lights - if you opt for a double bed room you only get one bedside light. Come on Accor, get real.

Management responseThank you for your review, I am obviously dissapointed to hear that you were not entirely satisfied with your stay.Our privilege rooms are currently being worked on but many also include extras such as, increased space, 4 poster beds, improved views of the garden, you should have also recieved some complimentary chocolates! WIFI should have been included in your Privilege room package so please feel free to contact me for a refund for any WIFI costs you have incurred.Free WIFI is now available in our bar and lounge area, however we do charge for extended periods of internet access, principally due to the costs we have incurred to ensure a high speed of access is available, guests should be able to carry out most activities including streaming on our WIFI service, which is certainly not the case in the majority of places that advertise "Free" WIFI.We are currently waiting for a delivery of new bedside tables and I can assure you that rooms with only one bedside table is the exception rather than the norm.Yours in service,Barry WinterGeneral Manager
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"Excellent"

26th January 2012, Coventry, United Kingdom

Extremely pleased with this hotel and the services they offered, also quality of food was excellent would highly recommend this hotel. As I frequently stop away on business, this is one of the best hotels I have stopped in for Value .

Management responseThank you for taking the time to share your feedback on tripadvisor.com. I am so pleased to hear that you enjoyed chefs award wining cuisine!We look forward to welcoming you back soon,Kind Regards,Barry WinterGeneral Manager
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"Mecure Parkside"

21st January 2012, Sheffield, United Kingdom

During my last stay I was in the Coach House and was not inpressed with these rooms. So paid the extra £10.00 for a double / twin and was in the main house. These rooms were a lot more spacious then the coach house and are well worth the extra. Dined in the restaurant for dinner entertaining clients and the service and attention we received was excellent. Will definitely stay again.

Management responseThank you for your feedback! It's great to hear when guests have enjoyed their stay with us and glad to see you felt the extra £10 was money well spent (Maybe next time we can tempt you with a further upgrade to one of our Privilege Rooms!)I look forward to meeting you during your next stay with us.Kind Regards,Barry WinterGeneral Manager
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"Generally a great hotel"

16th January 2012, London, United Kingdom

I have stayed in this hotel many times. I had made a particular request concerning the location of my room when I booked on line and when I checked in I was pleased that my request had been positively acted on. Unfortunately there was a problem with my shower on this occassion and I could not get any hot water. The staff responded well to the problem and were as creative as they could be - however this involved me having to walk along the corridor in my dressing gown to use a shower in another room which had just been vacated - which slightly spoilt the stay. Generally its a great hotel and the staff are friendly and helpful.

"Great location close to city"

6th October 2011, Barnoldswick

Great countryside location but only minutes from the centre of Milton Keynes. Great food well cooked and served by attentive staff. A very quiet hotel with some nice countryxside around it and a very nice country pub, church etc.

Management responseThank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Mercure Parkside House, Milton Keynes. I look forward to welcoming you back again soon. Kind regards, Peter WattMANAGER
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"peaceful retreat"

9th August 2011, dorking

friendly polite staff, good breakfast with lots of options, reasonable meal selection for dinner. delightful surroundings. could have done with a thinner duvet as I don't like air-conditioning.if you want a peaceful retreat after a hard days work, or just somewhere to stay that's not on a bypass, in a busy town or business park, this is the hotel for you.(ps good pub nearby too!)

Management responseSo pleased to hear that you enjoyed your break with us! The team will be so pleased to read your feedback knowing that their efforts have not gone unnoticed.I trust it will not be too long before we see you again,Yours sincerely,Barry WinterGeneral Manager
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"Parkside"

1st June 2011, GGGR, Cheshire

Hotel could do with a makeover. My room (49) was comfortable and functional. I would stay here again and consider it decent value. The breakfsat was excellent and freshly served from the kitchen. The all inclusive dinner was average at best. I would not choose that again. The location is nearby to all of MK in its wonderment although you do feel miles away from the hustle and bustle in a park like setting.

"Country hotel just a few minutes from city centre!"

28th March 2011, Warrington

Fantistic country house style hotel, at the heart of a delightful old village, close to the centre of MK.As some of the facilities (e.g. gym,pool) are not immediately to hand, but available at a sister hotel, this hotel may not be rated as highly as others in the city, but as result you get a wonderful experience at an excellent price.The rooms are spacious and clean, the bathrooms extremely pleasant, and the breakfasts of the highest order.We always stay here when visiting family in MK. Can't wait for next trip!

Management responseThanks for your review. I’m glad you had a good stay with us at Mercure Parkside House in Milton Keynes and I hope to see you on your next trip. Kind regards, Barry Winter General Manager
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"Mercure Millton Keynes"

11th December 2010, Göteborg, Sverige

Nice hotell outside Milton Keynes, not centrallly located. Facing large fields, no disturbing traffic. Excellent food in the restaurant. A bit wearn down interior (3 star) and cold rooms (few minus degrees outside).