Hotel - Mercure Farnham Bush Hotel
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Mercure Hotel

Mercure Farnham Bush Hotel

The Borough 
GU9 7NN  FARNHAM
UNITED KINGDOM

607 reviews
TripAdvisor Rating Based on 607 reviews
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From 85.00 GBP Non member rate
From 80.75 GBP Member's rate Members’ Rate, join while you book
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 11:00-22:00
    • Opening hours : Week-end 11:00-22:00

Business services

  • 6 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The hotel's 94 bedrooms offer guests a range of accommodation options including privilege rooms, four-poster rooms, interconnecting rooms and enhanced accessibility. Each room features a range of facilities such as WiFi and flatscreen TV.

  • 94 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 2 family rooms
  • 2 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Trouser press in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Telephone
    • Direct dial telephone
    • Crib on request
    • DDI - Direct Dialing In
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Farnham Bush Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 607 reviews

nikhil2501 2016/07/26
« Stayed 2 nights in different rooms »

The room we were given for the first night was really nice and as advertised. The second room on second night was the exact opposite, based on the 3rd floor, no air conditioning and it was about 30 degrees. Offered a fan to compensate which would not have done the job. Ended up having to change rooms but this took over half an hour to arrange and in turn made us late for the event that we had come for.

Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for your feedback following your recent stay with us. We appreciate that you enjoyed part of your stay the first night, but apologize for the shortcomings on the second day. We indeed still require a refurbishment on the third floor and are looking to implement that at our earliest opportunity to get all the rooms in line. We are sorry for the inconvenience and delay in moving rooms and the fact that the room was too hot on the second night. We hope we may welcome you back soon again to experience a hassle free stay. Kindest regards, Tony Tijhuis General Manager

M8118ERstephenl 2016/03/16
« upside-down mattresses are VERY uncomfortable »

Nothing much more to add, it was awful. It was only when we investigated that we worked out what the problem was, the mattress was upside down. We'd already moved rooms once as the first was dark an dingy. The one upside was that we got home earlier than planned because the bed was so bad!

Tony T, General Manager at Mercure Farnham Bush Hotel, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure Farnham Bush Hotel. I am really sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The first room you stayed in is one of our most popular rooms due its character and the size of the room, as well as the furniture, but on a cloudy day, the room can indeed look somewhat darker, and we were of course perfectly happy to offer you a brighter room. I investigated the mattresses in the new room in question. These mattresses had been newly purchased half a year ago and are generally really nice and comfortable, but I indeed found one of them to be upside down. The top side is really nice and soft, but unfortunately wasn't on top. I was surprised that nobody mentioned it before, nor that my housekeeping team hadn't noticed it. I sincerely apologize for this unnecessary mistake. I trust that you meanwhile received my e-mail and look forward to hearing back from you. Please feel free to contact me at any time of your convenience. I trust our good intentions are not in doubt and that we may welcome you back in the not too distant future for a great night's sleep. Kindest regards, Tony Tijhuis General Manager

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