Hotel - Castle Hotel Windsor  MGallery Collection
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Mgallery by Sofitel Hotel

Castle Hotel Windsor MGallery Collection

18 High Street 
SL4 1LJ WINDSOR
UNITED KINGDOM

1,472 reviews
TripAdvisor Rating Based on 1,472 reviews
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Castle Hotel Windsor MGallery Collection

Boutique hotels with personality for a remarkable travel experience

The town's cobbled streets offer much to explore, and you'll have the best view possible for the pomp and grandeur of the Changing of the Guard.

Mr John WILLCOCK, Hotel Manager

Immerse yourself in history in a unique location. Castle Hotel Windsor is an elegant Georgian building with a rich past and an enviable address: directly opposite Windsor Castle. Walk through the doors and walk back in time, as you discover fascinating authentic features and lovingly restored décor, before you retire to your gloriously relaxing room. The town's cobbled streets offer much to explore, and you'll have the best view possible for the pomp and grandeur of the Changing of the Guard.

With its world-famous Castle and superb Thameside location, Windsor has a rich mix of history, culture, heritage and fun. With year-round events, superb shopping and dining, the area has something to suit all tastes.

Hotel extras
  • Delight in the changing of the guard
  • Retreat to our relaxing library area
  • Host an event in our stunning ballroom
This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Breakfast
  • Hotel open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed internet
    • Wi-Fi in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

Our 108 bedrooms follow the flowing Georgian elegance of the hotel. Each one has been beautifully decorated with a refined take on contemporary design - and guests can stretch out on magnificent beds covered in the finest Egyptian cotton.Complimentary accessories, such as luxury Lanvin toiletries and fluffy bathrobess are provided so that guests can truly relax.

  • CLASSIC ROOM, 1 Single Size Bed
    CLASSIC ROOM, 1 Single Size Bed

    15 SQM, Newly renovated in 2015, Free High Speed Internet, 40 inch TV, Mini Bar, Premium amenities

  • ROYAL WARRANT HOLDER DELUXE SUITE, 1 King Size Bed, Views of Windsor Castle turrets
    ROYAL WARRANT HOLDER DELUXE SUITE, 1 King Size Bed, Views of Windsor Castle turrets

    From 34 SQM, Newly renovated in 2015, Free High Speed Internet, 48 inch TV, Sitting area, Mini Bar with snacks and complimentary soft drinks, Nespresso machine, Premium amenities, Shower and/ or Bathtub

  • CLASSIC ROOM, 1 Queen Size Bed
    CLASSIC ROOM, 1 Queen Size Bed

    21 SQM, Newly renovated in 2015, Free High Speed Internet, 40 inch TV, Mini Bar, Premium amenities. 2 Single Size Beds available on request.

  • SUPERIOR ROOM, 1 King Size Bed
    SUPERIOR ROOM, 1 King Size Bed

    From 22 SQM, Newly renovated in 2015, Free High Speed Internet, 48 inch TV, Mini Bar with complimentary soft drinks, Nespresso machine, Premium amenities, Shower and/ or Bathtub

  • 108 rooms
  • 108 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air Cooling System
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

MARCO PIERRE WHITE STEAKHOUSE Restaurant
Lunch 12:30 - 14:30
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 18:00 - 22:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

MARCO PIERRE WHITE STEAKHOUSE Type of cuisine: Brasserie


The Marco Pierre White Steakhouse Bar & Grill pairs hearty grill dishes with a wide selection of wines & cocktails from the bar. The menu is filled with old British classics, ranging from steak, warming pie dishes & nostalgic desserts.

Find out more and book
HOTEL BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

HOTEL BAR


With simple, elegant and inviting decor, the Marco Pierre Bar creates an ambient atmosphere with contemporary lighting. The intriguing artwork brings the rich history the Castle Hotel to life. We offer a wide selection of wines & cocktails.

See all our restaurants and bars

Your meetings and events

Castle Hotel Windsor  MGallery Collection Meeting Room

Our meeting rooms


  • Number of meeting rooms: 11
  • Maximum size: 316 m2
  • Maximum capacity: 400
  • Maximum banquet capacity: 300

Our customer reviews for Castle Hotel Windsor MGallery Collection

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 4.0/5 Based on 1,472 reviews
KenF1703 2016/09/26
« Trip to Windsor castle »

Hotel facilities position and parking availability at a cost perfect. Room was disappointing, meanly furnished eg one chair between two guests Mondays breakfast poor, Tuesday now a full hot "buffet" vast improvement.

taffy92 2016/07/20
« Weekend Break. »

Just returned from a two night stay. What a fantastic hotel, in a great location. All the staff very helpful, and the rooms really are first class. Just A five minute walk from the railway station, and two minutes from the fantastic castle grounds. Will be back for my third visit before Christmas. Would not think of staying anywhere else.

GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear taffy92, Thank you for taking the time to submit your feedback following your recent visit with us at the Castle Hotel, Windsor. We greatly appreciated you kind feedback and I will pass this onto the team and this will serve as encouragement for them. We look forward to welcoming you back to The Castle Hotel in the near future. Kind Regards, John Willcock General Manager

DiBPayne1974 2016/06/07
« Family Break To Windsor »

On arrival we were genuinely welcomed and assisted with our luggage from the car park. The guest relations manager suggested an upgrade to our room to accommodate our daughter more comfortably; he even ensured we were on the 3rd floor so she had the best view of the castle; a kind gesture ! Our room was therefore great; not huge but had a small lounge area, generous bedroom and fabulous en-suite with a large shower area. The room had all of the conveniences you would expect alongside some nice additional touches such as the Nespresso machine. When we returned to the hotel later that day after exploring the Castle we found that our daughter had been left a gift bag with sticker book, stickers, hotel candle, postcard, pen and a very sweet card welcoming her to the hotel; another unexpected and very kind gesture. Whilst only a brief stay we thoroughly enjoyed the experience as the front of house, bar and restaurant staff were all very pleasant and accommodating of a child over and above what you would ordinarily expect. We couldn't fault their service at all. Breakfast was varied and ample and the option to specifically order a variety of hot food was nice addition to what is often a continental or 'buffet style' hot food option in some hotels. On one of the evenings we ate in the Marco Pierre White restaurant and the food was excellent. The menu was varied, portions were generous, and price more than reasonable for great food. Again the staff were particularly accommodating of a child. Overall we had a very enjoyable stay in Windsor and would happily recommend the hotel to family and friends or indeed stay again ourselves should the opportunity arise. Thanks Castle Hotel for a memorable stay !

GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear DiBPayne1974, I have read your review following your recent visit to the hotel and thank you sincerely for your very kind words. I will pass on your comments to Aaron who is a great asset to the hotel and I am sure he will be delighted to hear that he has some part in the enjoyment of your stay with us. I would also like to thank you for you kind feedback with your enjoyable experience from our new introduction of Marco Pierre White. Thank you again and I look forward to welcoming you back very soon. Kind regards John Willcock General Manager

RoySwift 2016/05/24
« Horse Show Stay - Castle Hotel »

Very good room overlooking main street. BUT could have dome with an extra table surface in room - there waer only a small bedside table and another round one, which had promotional magazines on it, so no space for personal things ! Also there was a very limited selection of TV channels on TV - only had few channels - there were none of the freeview channels generally available in UK and we were unable to tune into Radio channels, esp Radio 3 and 4

GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear RoySwift, I would like to express my gratitude for your very kind words towards about our beautiful hotel. I would also like to thank you for your feedback with your experience of your room. We have undergone a full refurbishment and still improving certain aspects of the hotel, therefore your feedback is extremely valuable to us and will be discussed at our weekly management meeting. We hope to welcome you back in the very near future. Kind Regards, John Willcock General Manager

88kandc 2016/05/20
« Great Hotel »

Lovely traditional hotel right in the heart of Windsor. Easy check in with all the staff being very friendly! there is on site parking but you do have to pay. The room was well appointed with a well fitted bathroom. Good choice of food on the breakfast menu. Had no cause to complain throughout the entire visit.

GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear 88kandc, I thank you sincerely for your very kind review following your recent stay with us. I will pass on your comments to all the team who made your stay so enjoyable and I look forward to your next visit to us. Kind Regards, John Willcock General Manager

melmoody53 2016/04/11
« Third stay within one year total of 3 months and I loved my stay and the staff. »

I was so pleased with my room and the staff. Also had an amazing opportunity to be a mystery guest for the new Restaurant Marco Pierre. My meal was fantastic and I am sure other patrons will enjoy as I did with the menu. This was a solo and business family trip.

GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear melmoody53, Thank you for taking the time to submit your review, following your stay with us at the Castle Hotel, Windsor. It is always a pleasure to receive such positive feedback and that you enjoyed our new Marco Pierre White Restaurant in particular. We look forward to welcoming you back to the Castle Hotel in the not too distant future. Kind Regards, John Willcock General Manager

vladsomesan 2015/12/31
« Beautiful hotel »

Perfect location, beautiful decor and atmosphere, staff very attentive. Lovely decorations for Christmas . High quality food in restaurant and meals very tasty. Would definitely recommend. We cannot wait to return!

GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear Vladsomesan, Thank you for your recent review and positive comments about the hotel, the team and the service you received. I will be delighted to share this with the team and know they will appreciate your feedback. I look forward to welcoming you back in the near future. Kind Regards, John Willcock General Manager

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