Hotel - Castle Hotel Windsor - MGallery by Sofitel
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Mgallery by Sofitel Hotel

Castle Hotel Windsor - MGallery by Sofitel

18 High Street 
SL4 1LJ  WINDSOR
UNITED KINGDOM

1,566 reviews
TripAdvisor Rating Based on 1,566 reviews
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From 115.00 GBP Non member rate
From 103.50 GBP Member's rate Members’ Rate, join while you book
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Select your dates 115.00 GBP
Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Dry cleaning / Ironing
  • Porter

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

Our 108 bedrooms follow the flowing Georgian elegance of the hotel. Each one has been beautifully decorated with a refined take on contemporary design - and guests can stretch out on magnificent beds covered in the finest Egyptian cotton.Complimentary accessories, such as luxury Lanvin toiletries and fluffy bathrobess are provided so that guests can truly relax.

  • 108 rooms
  • 108 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 10 connecting rooms
  • Extra bed in room for child
    • 220/240 V AC
    • Air Cooling System
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Direct dial telephone
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Castle Hotel Windsor - MGallery by Sofitel

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,566 reviews

thomasoX6879QW 2017/01/10
« A great weekend stay at a marvelleous place »

The hotel is just opposite the Windsor Castle and is along the main street of the town where access to shops and restaurants are within walking distance. Car Park is right behind and next to the rear entrance of the hotel, very convenient to get in and out if you are driving. We love the full English breakfast and the attentive waitresses. The lady who greeted us at the check-in reception was very warm and friendly.

GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear thomasoX6879QW, Thank you for taking the time to provide us with your feedback following your recent stay with us at the Castle Hotel, Windsor. I was most delighted to read that you had a fantastic stay with us. We hope we will have the opportunity to welcome you back in the near future. Kind regards, David Hayden General Manager

philj45 2016/11/06
« Great stay »

We only stayed for one night but from check in to check out everything was first class. the room facilities were to a high standard and staff were very helpful and enthusiastic Will definitely return hopefully for a longer stay

GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear philj45, Thank you for taking the time to provide us with you feedback following your recent stay with us at the Castle Hotel, Windsor. I am delighted to read that you enjoyed your time with us, I will share your kind feedback with all of the team as I know they will be encouraged by it. We look forward to welcoming you back in the near future. Kind Regards, John Willcock General Manager

KenF1703 2016/09/26
« Trip to Windsor castle »

Hotel facilities position and parking availability at a cost perfect. Room was disappointing, meanly furnished eg one chair between two guests Mondays breakfast poor, Tuesday now a full hot "buffet" vast improvement.

GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear KenF1703, Thank you very much for your review. I appreciate your feedback and will ensure that a follow up is done and an improvement plan is put in place to ensure such situations do not repeat themselves. Here, at the MGallery by Sofitel, we take guest feedback very seriously as this helps us improve our service and achieve our goal in creating memorable moments for our guests. Kind regards, John Willcock General Manager

taffy92 2016/07/20
« Weekend Break. »

Just returned from a two night stay. What a fantastic hotel, in a great location. All the staff very helpful, and the rooms really are first class. Just A five minute walk from the railway station, and two minutes from the fantastic castle grounds. Will be back for my third visit before Christmas. Would not think of staying anywhere else.

GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear taffy92, Thank you for taking the time to submit your feedback following your recent visit with us at the Castle Hotel, Windsor. We greatly appreciated you kind feedback and I will pass this onto the team and this will serve as encouragement for them. We look forward to welcoming you back to The Castle Hotel in the near future. Kind Regards, John Willcock General Manager

DiBPayne1974 2016/06/07
« Family Break To Windsor »

On arrival we were genuinely welcomed and assisted with our luggage from the car park. The guest relations manager suggested an upgrade to our room to accommodate our daughter more comfortably; he even ensured we were on the 3rd floor so she had the best view of the castle; a kind gesture ! Our room was therefore great; not huge but had a small lounge area, generous bedroom and fabulous en-suite with a large shower area. The room had all of the conveniences you would expect alongside some nice additional touches such as the Nespresso machine. When we returned to the hotel later that day after exploring the Castle we found that our daughter had been left a gift bag with sticker book, stickers, hotel candle, postcard, pen and a very sweet card welcoming her to the hotel; another unexpected and very kind gesture. Whilst only a brief stay we thoroughly enjoyed the experience as the front of house, bar and restaurant staff were all very pleasant and accommodating of a child over and above what you would ordinarily expect. We couldn't fault their service at all. Breakfast was varied and ample and the option to specifically order a variety of hot food was nice addition to what is often a continental or 'buffet style' hot food option in some hotels. On one of the evenings we ate in the Marco Pierre White restaurant and the food was excellent. The menu was varied, portions were generous, and price more than reasonable for great food. Again the staff were particularly accommodating of a child. Overall we had a very enjoyable stay in Windsor and would happily recommend the hotel to family and friends or indeed stay again ourselves should the opportunity arise. Thanks Castle Hotel for a memorable stay !

GMMgalleryCastle, General Manager at Castle Hotel Windsor MGallery Collection, responded to this review

Dear DiBPayne1974, I have read your review following your recent visit to the hotel and thank you sincerely for your very kind words. I will pass on your comments to Aaron who is a great asset to the hotel and I am sure he will be delighted to hear that he has some part in the enjoyment of your stay with us. I would also like to thank you for you kind feedback with your enjoyable experience from our new introduction of Marco Pierre White. Thank you again and I look forward to welcoming you back very soon. Kind regards John Willcock General Manager

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