Hotel addressPraterstrasse 1
How to reach the hotelGPS :N 48° 12' 45.55'' E 16° 22' 45.43''
Contact the hotel
- Tel. (+43)1/906160
- Fax. (+43)1/906162000
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Sofitel Vienna Stephansdom - hotel reviews in Vienna
Hotel code: 6599
Accorhotels.com customer reviews in partnership with TripAdvisor
24th August 2013, victoria_v24, krasnodar
I enjoyed my stay. However the room were not much clean. Bedsheets and towels were perfect. Spa was cleaned and nice. Stuff very kind and polite. Limousine service is perfect. I would defiantly come back againView management response »
Management responseDear Guest,Thank you very much for your positive quotation.I am glad to read that you enjoyed the stay with us.It is my pleasure to forward your kind words to all staff, our Ambassadors, as this is the best motivation.I am very sorry to read that your room wasn’t cleaned to your satisfaction. I have forwarded your comment to our Housekeeping Manager.I do hope to welcome you back soon.Kind regards from Vienna,Alexander Moj
"living in art -that´s correct"
11th July 2013, ZdenekAdv, Zlin, Czech Republic
fantastic views , very very friendly staff, excellent breakfast + service, in house parking, OK position, and modern way of living in the Art anywhere in the hotel. P.S. ...and sleeping like in heaven, of courseView management response »
Management responseDear Guest,Thank you very much for your positive comment.I am happy to read that you had a wonderful stay with us.With pleasure I will forward your kind words to all Ambassadors, as this is the best motivation.I hope to welcome you back soon.Kind regards from Vienna,Alexander Moj
"Christmas in Vienna!"
4th January 2013, Expats2, Ashgabat, Turkmenistan
A very nice hotel! Concierge very helpful in setting up attendance to events. Very comfortable room."Free" internet not particularly useful, pretty much limited to simple e-mail. Hotel slow in releasing block on CC; its been 10 days since hotel charges posted to CC account?View management response »
Management responseDear Guest,Thank you very much for your positive feedback on Trip Advisor.I am very happy to read that you enjoyed our Artwork Hotel.I have contacted the Front Office Manager in order to check on the CC block. He will check with the according credit card companies on finding a faster solution.I hope to welcome you soon again.Kind regards,William Haandrikman
"Perfect sweetheart weekend"
19th December 2012, Skovsgaard_Denmark, Thisted, Denmark
The services and standard in general is very high af Sofitel Stephansdom.Perfect - if you can afford it....The junior suite is a perfect place to spend some time with your spouce and espcially the "magnificient breakfast" deal with the splendid "in the room" buffet is one of a kind.Not the last time we have tried this.View management response »
Management responseDear Guest,I am delighted to read that had a perfect experience in our Living Art Work. We look forward to welcoming you soon again.Best regardsWilliam Haandrikman
"Excellent location in Vienna"
10th December 2012, Jerry_itis, Taipei, Taiwan
Very close to center of Vienna, good for shopping and sight seeing.Some facilities are started to have small problems.Restaurant has excellent view to see Vienna, but the Breakfast has limited choices.View management response »
Management responseDear Guest,Thank you for your positive comment. I have forwarded your feedback about the breakfast to our Director of Operations.I hope to be able to welcome you soon again.Kind regards,William Haandrikman
7th December 2012, gkouseras, Dubai, United Arab Emirates
We stayed for 4 nights in a luxury room. We absolutely loved its modern and smart design. The service was very good; we very much appreciated the early check-in at 8am!The restaurant at the 18th floor offers incredible 360 degrees view of Vienna. Downsides? Hard to find any; perhaps the breakfast could be included in the room rate at this price level. Definitely recommended.View management response »
Management responseDear Guest,I am very glad to read that you enjoyed your experience in our “Living Artwork”. Thank you as well for the positive comments about our Ambassadors, which I will forward to them.I hope to be able to welcome you soon again.Kind regards,William Haandrikman
These prices may be based on different room types. Depending on the country, these prices may not include taxes, may include VAT only or may include all taxes (VAT and city tax). When prices do not include all taxes, the relevant taxes (VAT and/or city tax) will be stated in the following stages of the reservation process. The price is only guaranteed at the time of reservation.