Hotel addressPraterstrasse 1
How to reach the hotelGPS :N 48° 12' 45.55'' E 16° 22' 45.43''
Contact the hotel
- Tel. (+43)1/906160
- Fax. (+43)1/906162000
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Sofitel Vienna Stephansdom - hotel reviews in Vienna
Hotel code: 6599
Accorhotels.com customer reviews in partnership with TripAdvisor
"Christmas in Vienna!"
4th January 2013, Expats2, Ashgabat, Turkmenistan
A very nice hotel! Concierge very helpful in setting up attendance to events. Very comfortable room."Free" internet not particularly useful, pretty much limited to simple e-mail. Hotel slow in releasing block on CC; its been 10 days since hotel charges posted to CC account?View management response »
Management responseDear Guest,Thank you very much for your positive feedback on Trip Advisor.I am very happy to read that you enjoyed our Artwork Hotel.I have contacted the Front Office Manager in order to check on the CC block. He will check with the according credit card companies on finding a faster solution.I hope to welcome you soon again.Kind regards,William Haandrikman
"Perfect sweetheart weekend"
19th December 2012, Skovsgaard_Denmark, Thisted, Denmark
The services and standard in general is very high af Sofitel Stephansdom.Perfect - if you can afford it....The junior suite is a perfect place to spend some time with your spouce and espcially the "magnificient breakfast" deal with the splendid "in the room" buffet is one of a kind.Not the last time we have tried this.View management response »
Management responseDear Guest,I am delighted to read that had a perfect experience in our Living Art Work. We look forward to welcoming you soon again.Best regardsWilliam Haandrikman
"Excellent location in Vienna"
10th December 2012, Jerry_itis, Taipei, Taiwan
Very close to center of Vienna, good for shopping and sight seeing.Some facilities are started to have small problems.Restaurant has excellent view to see Vienna, but the Breakfast has limited choices.View management response »
Management responseDear Guest,Thank you for your positive comment. I have forwarded your feedback about the breakfast to our Director of Operations.I hope to be able to welcome you soon again.Kind regards,William Haandrikman
7th December 2012, gkouseras, Dubai, United Arab Emirates
We stayed for 4 nights in a luxury room. We absolutely loved its modern and smart design. The service was very good; we very much appreciated the early check-in at 8am!The restaurant at the 18th floor offers incredible 360 degrees view of Vienna. Downsides? Hard to find any; perhaps the breakfast could be included in the room rate at this price level. Definitely recommended.View management response »
Management responseDear Guest,I am very glad to read that you enjoyed your experience in our “Living Artwork”. Thank you as well for the positive comments about our Ambassadors, which I will forward to them.I hope to be able to welcome you soon again.Kind regards,William Haandrikman
"Radical chic with beautiful views"
3rd November 2012, London
This is not the place if you are looking for imperial Vienna nostalgia. This is 21st century cool. We were upgraded to a junior suite with views over Vienna and the the Vienna woods. Every aspect of the room was coolly designed and white. Despite the stress on design the furniture and bedding are extremely convenient, comfortable and well thought out. We had dinner at the restaurant at the top of the hotel, the food was lovely, the views impressive, the decor well thought out as a reminder of Vienna's woods in the autumn, the service was a little pretentious though. My only warnings: the internet service is free only at extremely low speed and for only two devices, otherwise it is 24 euros. At this point I consider charging for internet like charging extra for toilet paper, annoying and extortionate, if the room had been 20 euros more I probably would not have complained. The other concern, it is called Sofitel Stephansdom but the famous cathedral is about half a kilometer away...but you can see it!View management response »
Management responseDear guest,Thank you very much for your comment and we are very pleased that you enjoyed the style and design created by Jean Nouvel and that you had a good time at Le Loft restaurant. The colorful ceiling is an artwork by Pipilotti Rist and represents the four seasons.As you mentioned the Stephansdom, our namesake, has been the source of inspiration for Jean Nouvel in creating the hotel. The tree colors white, grey and black as well as the diamond roof structure are referring on the color scheme and roof pattern of the Cathedral. All the rooms facing the city and of course the Le LOFT restaurant offer the most beautiful view on the Stephansdom.We would be more than happy to welcome you soon again in our Artwork.Best regards, William Haandrikman
10th May 2012, Luxembourg City, Luxembourg
A fantastic hotel- very interesting architecture (Jean Nouvel)- rooms are either white (with a view on the ferris wheel) or grey (with a view on St Stephen's) White rooms are completely white, from top to bottom- breakfast in dining room on top floor (fantastic views invite guests to linger and enjoy their food)- bar on top floor (seats are too low and prevent guests from having a view). To enjoy the view it's better to sit on a high stool or dine- location is convenient (Metro Station "Schwedenplatz") and stop for Bratislava Boat Shuttle. The hotel is within walking distance ofSt Stephen's and City CentreView management response »
Management responseDear guest,Thank you for your feedback. We are very delighted that you liked our Artwork so much. Don’t miss to check out our black suites and the black & white luxury rooms at your next stay.Kind regards,William Haandrikman
1st April 2012, Madrid, España
I liked the hotel so much , good location , nice rooms , very good spa . The personal in reception and spa is very nice and polite , I would come bach at this hotel thats for sureView management response »
Management responseDear Guest,I am very pleased that you liked so much our hotel and our So SPA and I will pass your comment to our Ambassadors. We look forward to welcoming you back soon in our Living Art work.Best regardsWilliam Haandrikman
10th March 2012, Sao Paulo, Brazil
I stayed in a Luxury Room with Stephansdom view on 15th floor. The view from my room is very very very nice. I think it is the best view you can get in Vienna. The room is gray, minimalistic. Very elegant and spacious. I liked so much. Many very nice details for those who cares about. It is well located near a subway station (one station way from CAT station) and the History Center of Vienna.View management response »
Management responseDear Guest,We are happy that you enjoyed so much the sleek design of our Artwork Hotel and the view from your room. We look forward to seeing you again soon.Kind regardsWilliam Haandrikman
"Very good service"
2nd February 2012, London, United Kingdom
The hotel designed by Jean Nouvelle is fairly new and very modern.The view from our bedroom on the 15th floor was amazing, the service was impeccable and the personnel very warm and welcoming.I recommend the breakfast on the 18th floor if anything for the 360 view on Vienna that you get from the bar/restaurant.View management response »
Management responseDear Guest,Your excellent feedback is a great motivation for us. Therefore we are looking forward to amazing you again soon.Best regards,William Haandrikman
"Excellent Wien hotel - Sofitel Vienna Stephansdom"
16th January 2012, Japanesefanatic, Sydney
First stay. Arrives at 0900 and room available. Great room overlooking the cathedral. Staff splendid in all respects - courteous, knowledgeable, super helpful. Good room, swish and modern decor, great architecture of the hotel. Dinner in their top floor restaurant with great views, excellent food and again great service. Good location opposite the Metro stop. In all, a great hotel, good location, good staff and a great spa facility - will stay again.View management response »
Management responseDear Guest,Thank you for your kind words. Your positive comments are a great motivation to all our Ambassadors.I hope that we will be able to welcome you back soon.Best regardsWilliam Haandrikman
9th January 2012, 626Traveller, Australia
Stayed at this hotel during Christmas week - so well placed and walking distance of city centre, transport. Lovely view from window overlooking Cathedral. Room was very modern, comfortable, quiet and intruiging decor. The grey room was very calming.View management response »
Management responseDear Guest,Thank you very much for your nice feedback. We are very glad to read that you enjoyed the sleek and modern design of our artwork hotel. We are looking forward to having you again soon with us.Best regards,William Haandrikman