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ETAP HOTEL Derby (soon ibis budget) - hotel reviews in Derby
Hotel code: 6596
Accorhotels.com customer reviews in partnership with TripAdvisor
"Willington Etap"
18th April 2012, Gillie602, Chester, United Kingdom
Excellent facilities at brilliant prices. Arrived early and able to book in 20 minutes advertised time. Very very nice receptionist - no problems only solutions. Great concept - who needs more??
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Management responseI am so glad that you had an enjoyable stay with Etap Hotel in Derby. My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. It was a GREAT pleasure to read your positive feedback. Kind Regards, Lamyae Frija
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"Excellent Stay"
12th April 2012, Lucy400, London, United Kingdom
I stayed with my Partner at this hotel for 3 nights whilst spending a long weekend visting Alton Towers. Althought the hotel isnt an amazing 5* hotel for what me and my Partner used it for it was excellent. The rooms were always clean & the cleaner would also come in every day, reception staff very friendly and always willing to help, beds are clean and comfortable & all in all i enjoyed my stay. I cant comment on the breakfast as i didnt eat any but i must say when i went out in the morning the breakfast bar was always full. Hope this helps
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Management responseThank you for your positive review. It is very nice to hear that you were pleased with our Bedrooms quality and friendliness of team, my reception and Housekeeping team will be very pleased to see your comments. We look forward to welcoming you back to Etap Hotel Derby, Kind Regards, Lamyae Frija
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"COMPACT AND BIJU VERY GOOD FOR PRICE"
5th April 2012
Very comfortable stay, brilliant staff, rooms compact and biju bu, shower was brilliant, beds comfortable but only gripe was we could have done with 2 pillows each which would have made the stay complete. very good cheap clean, comfortable hotel.
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Management responseThank you very much for taking the time to post your thoughts. We appreciate all feedback very much and team. I am so pleased that you have enjoyed your stay with us, We look forward to welcoming you back at Etap Derby. Kind Regards Lamyae Frija
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"derby etap hotel"
27th March 2012, Llandudno, United Kingdom
The hotel is convieniently situated to visit the areas national trust properties The room was basic but had all the facilities we required including TV,soap,towels,glasses, The staff were very friendly and helpfull with 24 hour reception., The breakfast consisted of an help yourself continental buffet inc cereal,toast,muffins yogurt,baggets,fruit and a selection of juice,tea,coffee, hot chocolate. For £18 a night and £3 for breakfast i have already recommended this hotel as being very good value for money to family and friends.
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Management responseMy Team and I very much appreciate your kind comments, and we are glad to have been a part of your visit to Derby. we look forward to welcoming you back at Etap HOtel in Derby.Kind Regards Lamyae Frija
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"Derby ETAP"
17th September 2011, GCrWales, Wales
Clean, good position, good value. Staff fantastic.Had a great weekend on the outskirts of derby. Staff ewere very helpful and made sure the stay was good. plenty of free parking. Excellant Carvery in same area.
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Management responseMy team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back at Etap Hotel in Derby. Kind regards, Rahul Parikh
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"Good Clean Place To Stay"
4th September 2011, London
Good, cheap hotel (if booked in advance on-line), but a little in the middle of nowhere. Ideal stopover but not exactly a destination in itself.The fact that its on a service area is great because there's a good carvery adjoining and a 24 hour gas station that has everything the insomniac needs.Rooms are standard Etap, modern and clean. Showers excellent.Air-Con is turned off at certain times of year - and that is a real pain.
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Management responseI’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Rahul Parikh
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"Fantastic for £18/night/room"
8th August 2011
Etap Derby is clean and comfortable. The rooms aren't large, but do contain all you need for a stay over. The continental breakfast is really good value and the coffee was excellent. This is the second year running that I have booked a stay over. Last year the rooms were brand new, admittedly there was a few bumps and scrapes this time around, but no different to rooms that I've paid £100 for. We would also recommend the pub across the car park for drinks and food. This was certainly a positive from a location perspective. I've rated this as 5/5 for what I would say is a budget hotel.
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Management responseMy team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back at Etap Hotel in Derby. Kind regards, Rahul Parikh
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"Not as I was expecting"
4th August 2011, Chichester
A bit disappointing, shower pulsed from very hot to cold. Extractor fans not working. Heater/cooler failed after first night. Bed was hard. No coffee making facility, who wants to go down to reception in the early hours to get coffee from a machine?
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Management responseI’m so sorry that you were disappointed by your experience saying with us at Etap Hotel in Derby. I appreciate the feedback and rest assured that we take all comments very seriously. We are looking into the matter, but feel free to contact me on [--] or email me on h6596-gm@accor.com to discuss this further. Kind regards, Rahul Parikh.
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"Great Value"
21st July 2011, Pulborough
Great value - would be perfect for those with children due to triple room option. Rooms were clean but needed some touching up (although wouldn't expect much more for £18 a night!) Perfect for quick stopover. Breakfast great for price - good selection of bread, fruit, cereal, croissants, muffins etc... Not the most comfortable bed but fine for a one night stopover (e.g. after wedding) and great value. Very quiet.
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Management responseI’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Rahul Parikh
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"Etap Hotel Derby/Burton"
20th July 2011, Hebden Bridge
Everything to the usual ETAP standard - simple, functional, clean and excellent value. Conveniently situated for both Derby & Burton in a quiet corner of the Services adjacent to the A38/A50 crossing.Reception very helpful and breakfast room facilities kept spotlessly clean by the lady in charge; the breakfast too was particularly good for an English ETAP - almost as good as the German ones. Very beneficial to have 24 hour attended reception rather than having to key in the code as in most of the continental ETAPs (and risk it not working) when arriving around midnight.Only criticisms were - The electric power socket for the desk didn't appear to be working so had to fiddle around to use the TV power socket.No reception in my downstairs room for the "3" network so couldn't go on line with computer. On querying the password for the WiFi advertised service (which my computer dongle could pick up in my room but not access) I was told by reception that the WiFi could only be used in the public area, ie the Breakfast room. I did not want to bring my papers into a public area to do my computer work so didn't take up this offer - but I feel this was a misinterpretation of the ETAP rules.On Saturday night there was some noise in the place (not so in previous night) however I was so tired it didn't stop me getting to sleep, but I think it could be a nuisance to more sensitive guests.
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Management responseMy team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back at Etap Hotel in Derby. Kind regards, Rahul Parikh
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"Etap Hotel Derby (Nearer Willington)"
4th July 2011, Letchworth Garden City
Good location for the touring the area and Burton-on-Trent, Derby cities. Nerby Pub/restaurant,Cherry Tree Farm. excellent with good cavery. Shell service sation near site.For personal taste the beds are on the firm side, matress's could be thicker as beds are a sold base. But would use this chain again as good value for money especially if booked 30 days in advance.
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Management responseI’m very grateful that you could take time to leave us your thoughts and write a review. I’m so pleased you enjoyed your stay with us, and we hope to see you again in the very near future. Kind regards, Rahul Parikh
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"Alton Towers Stop Off"
29th June 2011, Tranent
We were not sure what to expect for the price we paid for this hotel but we were amazed! The hotel was excellent. The location was 5 min drive into Derby city centre and only 15 min drive to Alton towers which was the purpose of our stay. The staff were really friendly and nothing was a bother to them. The clenliness and style of the hotel was like 4* accomodation. We have already booked for later in the year for another visit and have reccomended the hotel to everyone who is thinking of visiting Alton towers.
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Management responseMy team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. . We look forward to welcoming you back at Etap Hotel in Derby. Kind regards, Rahul Parikh
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"great for the price but wouldnt pay any higher"
24th June 2011, carlisle
this is a budget hotel, we have stayed before & booked again as it is very handy for alton towers & drayton manor theme parks. Both stays we got at the great price of £19 per room which is excellent but I wouldnt pay any more than this, for a higher price you would be better off booking a travelodge as they are of a higher standard. the rooms & general hotel are clean & the reception staff were friendly & helpful, but downsides are only having 1 electric socket in the room (which is at the opposite side of room to the mirror so wasnt much help with hair straighteners!) the shower is also in the room (which was fine for us as we were a family sharing but might not be suitable for everyone). also the wall seem to be paper thin & you can constantly hear noise (people talking in neighbouring rooms / corridors & doors banging shut).but all in all - if you are just looking for a cheap overnight stay (and you book early & get the cheap £19 rate) then you can't really complain.(also there is an excellent family pub across the carpark which is great for meals!)
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Management responseWe at the Etap Hotel] in Derby very much appreciate all your thoughts. We are pleased that you enjoyed your stay, and having noted all your comments. We look forward to welcoming you back in the near future. Kind regards, Rahul Parikh
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"You get what you pay for......"
14th June 2011, Penarth, near Cardiff
To start with, the post code that I got from the address on the confirmation sheet had us travelling aimlessly up and down a country road that was nowhere near where we were supposed to be.We ended up asking a local who told us that we were about 3 miles away, you really need to correct the address that appears on the internet.There were no tea or coffee making facilities in the room, a little welcome pack would have been greatly appreciated, what does a few teabags & a small pack of biscuits cost?There was only one 3 pin socket in the room and it was too far from the mirror for my wife to comfortably use her hairdryer, the socket near the mirror was a 2 pin for shavers, also insufficient towels for two people, luckily we brought our own.Room heater didn't work, we were very cold during the night and the quilt was a bit thin.Still, it didn't cost a fortune, it was reasonably clean and the staff were polite & helpful.
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Management responseI’m so sorry that you were disappointed by your experience staying with us at Etap Hotel in Derby. I appreciate the feedback and rest assured that we take all comments very seriously. The postcode for the hotel has been checked several times and has correct GPS co-ordinates, which brings guests at the services. But, once again I will look into this matter personaly and if you wish, please feel free to contact me on 01283 701 816 or email me on h6596-gm@accor.com to discuss this further. Kind regards, Rahul Parikh.
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Hotel address
B5008 Etwall RoadDE65 6DX Willington
UNITED KINGDOM
How to reach the hotel
GPS :N 52° 51' 50.08'' W 1° 34' 1.98''
Contact the hotel
- Tel. (+44)128 370 1816
- Fax. (+44)128 370 1832
