Hotel address
Leicester North ServicesA6 A46 Junction
Birstall
LE4 3BT LEICESTER
UNITED KINGDOM
How to reach the hotel
GPS :N 52° 41' 29.63'' W 1° 7' 35.40''
Contact the hotel
- Tel. (+44)1162674904
- Fax. (+44)01162677908
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ibis budget Leicester (previously ETAP HOTEL) - hotel reviews in Leicester
Hotel code: 6595
Accorhotels.com customer reviews in partnership with TripAdvisor
"Good cheap accommodation."
6th March 2013
Small room but clean and adequate for short break where only a room to sleep is needed. Good shower. Staff at desk very friendly and helpful. Breakfast simple but plentiful. Overall very cheap accommodation. Winter rates less than £35 for one night with breakfast !
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Management responseDear Sir/Madam Thank you for taking the time to provide us with your thoughts about your recent stay at Ibis Budget Leicester. It was a pleasure to read your positive feedback in regards to the hotel being value for money and clean with functional rooms to suit your needs. Thank you also for mentioning that the staff were helpful, friendly and giving us the maximum ratings of five stars for the value, cleanliness and location. My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit.We look forward to welcoming you back to Ibis Budget hotel Leicester in the very near future. Yours sincerely, M Solanki General Manager
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"Bit basic"
3rd March 2013, hgjyfjhgckjgkhxjtjr, UK
Everything was OK, but a bit basic. Bed was quite hard, but the cafe lounge was most unwelcoming. The colours are too harsh for relaxing,the lighting too bright, and why not have a few sofas so you can chill in comfort?
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Management responseDear Sir/MadamThank you very much for taking the time to provide us with your thoughts about your recent stay with Ibis Budget hotel Leicester.I’m so sorry that you were disappointed by your experience staying with us at Ibis Budget in Leicester. However I am pleased you found it to be value for money, clean and functional room. We are due for a refurb of our rooms next year and during this period we will be looking in to replacing the mattress unfortunately I can not advise you when exactly this will be so. I would like to thank you for your kind suggestions to my attention, as constructive feedback from our guests is invaluable to us in our constant efforts to assess and improve the services we provide. Yours sincerely,M SolankiGeneral Manager
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"Space Museum"
24th February 2013, MJandPJ_53, Weston-super-Mare, United Kingdom
The hotel was easy to find and convenient for the space museum. We were made to feel welcome as soon as we entered the building; the manager even suggested two pubs for our evening meal. As we were staying at the Ibis we were automatically given 25% off the total cost. The hotel was very clean and the bedroom basic and comfortable esepcially for the price. Breakfast was continental and there was plenty of choice and not too expensive.I would certainly stay here again and recommend it. I have always found IBIS good value.
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Management responseDear Sir/MadamThank you very much for taking the time to provide us with your thoughts about your recent stay with Ibis Budget hotel Leicester and to recommend us.It was a great pleasure to read your positive feedback in regards to finding the hotel to be on a good location to suit your needs, clean rooms with facilities are simple but comfortable for the price. I am glad you found the all you can eat Continental Breakfast with plenty of choices and was not too expensive.I am going to share your comments with all of my team who I am sure will be delighted to learn that their efforts have been truly appreciated. We look forward to welcoming you back to ibis budget Leicester in the future.Yours sincerely,M SolankiGeneral Manager
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"Our Stay"
18th February 2013, katrina794, Luton, United Kingdom
Amazing value and just what we were looking for, shame we couldnt have stayed a bit longer in the morning to sample the breakfast, but I will definitely book here again in the future. It was ideal that we could book one room to sleep 3 of us rather than having to book 2 rooms.
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Management responseDear Sir/MadamThank you very much for taking the time to provide us with your thoughts about your recent stay with Ibis Budget hotel Leicester.It was a great pleasure to read your positive feedback in regards to finding the hotel to be of amazing value for money, whose facilities are simple but adequate but exceeding your expectations. I hope you will be able to try our all you can eat Continental Breakfast on your next stay with us.We look forward to welcoming you back to ibis budget Leicester in the future.Yours sincerely,M SolankiGeneral Manager
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"Ibis Budget Leicester."
28th January 2013, g00fyf00t, Reading, United Kingdom
Very basic room, and very cold when I arrived. Had to turn electric heater to max temperature and keep the fan on all night. Quilt very thin so needed the heater.Felt like a university hall of residence. Service was fine. Didn't have breakfast so can't comment.
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Management responseDear Sir/MadamThank you for taking the time to provide us with your thoughts about your recent stay at ibis budget hotel Leicester.I’m so sorry that you were disappointed by your experience staying with us at Ibis Budget in Leicester. I appreciate the feedback and rest assured that we take all comments very seriously. The Air cooling should have been left on in the room, which clearly a oversight on our behalf and the housekeeping team have been given your feedback. Your kind feedback on the Duvet will be passed to our Purchasing department to take in to consideration.Please feel free to contact me on 0116 2674904 or email me on h6595-gm@accor.com to discuss this further. Kind RegardsM SolankiGeneral Manager
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"Comfortable sleep"
27th January 2013, akhtshenaz, Huddersfield, United Kingdom
This is a brilliant hotel to stay and the service was good all over from the staff. The room was well heated and the bed sheets were clean and the duvet was comfy.There was no noise in the corridors or from other guests using the hotel. Just to say, the DARK colour of the carpet made me feel that it was dirty as there was wet patches in some places but I could not smell anything. A suggestion would be maybe a lighter coloured carpet in rooms would help. Clients can see more in lighter coloured carpets and if any marks helps the cleaners to clean better. Second point is that it would make it more ideal for business use to have wifi available in the rooms even at a small cost towards it . This is vital element to have as there is no privacy in the dining area if you want to skype people.
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Management responseDear Sir/MadamThank you very much for taking the time to provide us with your thoughts about your recent stay with Ibis Budget hotel Leicester.It was a great pleasure to read your positive feedback in regards to a friendly team of staff who went beyond your expectations, room and linen clean to make your stay more comfortable. The carpets will be replaced very soon as we due for a refurb sometime this year and also we are getting free Wi-Fi in the Public areas and Payable in Rooms(if not free) by middle of the year latest.I am going to share your comments with all of my team who I am sure will be delighted to learn that their efforts have been truly appreciated. We look forward to welcoming you back to ibis budget Leicester in the future.Yours sincerely,M SolankiGeneral Manager
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"Good location reasonable price."
17th January 2013, SimonBai, Peterborough, United Kingdom
Location is right where we need it close to family to cut down on travel when we want to make a weekend of it.Has some good deals if you catch it right and book a few days in advance,Staff are always friendly and efficient, and ready to help. There is no restrictions on how late you check in and drinks and snacks are available any time,day or night.Will deffinately stay here again.
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Management responseDear Sir/MadamThank you for taking the time to provide us with your thoughts about your recent stay at Ibis Budget Leicester. I'm very pleased to read your review in regards to the hotel being good value for money, clean, staff always friendly and efficient, and ready to help and that it was in a ideal location to visit your family who live close to the hotel. My team and I very much appreciate your kind words, and we’re glad to have been a part of your visit. We look forward to welcoming you back to Ibis Budget hotel Leicester in the near future. Yours sincerely, M Solanki General Manager
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"New years eve"
6th January 2013, robineyre64, Southampton, United Kingdom
Just to say was very suprised with the 18.00 Pound price tag but it was excellent value basic room but comfortable and the shower is excellent.The only down side was people running up and down the corridor early hours of the morning shouting happy new year.
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Management responseDear Sir/Madam Thank you for taking the time to provide us with your thoughts about your recent stay at Ibis Budget Leicester and also for giving us the maximum ratings of five stars. It was a pleasure to hear your positive feedback in regards to the hotel being excellent value for money, basic room but comfortable and the shower being excellent. I am sincerely sorry about the other residents who disturbed the peace during the night, which I can assure you is not a regular occurence and taken very seriously. We look forward to welcoming you back to Ibis Budget hotel Leicester in the future.Yours sincerely,M SolankiGeneral Manager
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