Hotel - ibis Muscat
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Ibis Hotel Hotel

ibis Muscat Hotel

PO Box 1512 PC 130 Al Azaiba  Dohat Aladab Road Al Khuwair 
  MUSCAT
OMAN

534 reviews
TripAdvisor Rating Based on 534 reviews
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Check-in from 12h00
Check out up to 12h00
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Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Languages spoken at the hotel
    • German
    • French
    • Italian

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Languages spoken at the hotel
    • German
    • French
    • Italian
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)

Business services

  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 171 rooms
  • 5 rooms for people with reduced mobility
  • 54 connecting rooms
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Crib on request
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Muscat

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 534 reviews

Ammar A 2016/06/07
« Excellent people »

On of the best on the area, reasonable price, and friendly staff, I enjoy dinning in room, only the room TV program and screen size not good enough, but yes overall the place is nice, quiet, comfortable, and will love to go back again and spend more time there

Ibismuscat, General Manager at Ibis Muscat, responded to this review

Dear valuable Guest, Warm greetings from Ibis Muscat and Ramadan Kareem All the associates from the Ibis Muscat, Oman join me in thanking you for your valuable comments following your recent stay with us. Be assured that your message will be passed on to our team who have contributed to your satisfaction. We would like to thank you for the recommendations about our hotel It is always a pleasure to have you as our guests and I look forward to welcoming you back again soon to Ibis Muscat, Oman, or to any of our properties worldwide. Sebastien Vincent General Manager

anwarkv 2015/10/16
« Good to stay for business »

The staff generous and helpful, the location of the hotel is perfect for those who come for business as it is in downtown The rooms are very small, even if I compare the price I paid for my stay with the different hotels: then the price is bit high for the size of these rooms. The restaurant is quite good. The location did had other similar hotels, however I would prefer this hotel again Thanks

Ibismuscat, General Manager at Ibis Muscat, responded to this review

Dear valuable Guest, Warm greetings from Ibis Muscat. All the associates from the Ibis Muscat, Oman join me in thanking you for your valuable comments following your recent stay with us. Be assured that your message will be passed on to our team who have contributed to your satisfaction. We would like to thank you for the recommendations about the location of our hotel and the restaurant offer It is always a pleasure to have you as our guests and I look forward to welcoming you back again soon to Ibis Muscat, Oman, or to any of our properties worldwide. Sebastien Vincent General Manager

HamzaKhalid 2015/10/10
« Wifi & Breakfast »

The Signals of the Wifi is very weak and the speed is also very slow & the standard of the food for the breakfast is very low.The varity of fruits is very less and not properly arranged.No sleepers in the washroom.

Ibismuscat, General Manager at Ibis Muscat, responded to this review

Dear Guest, Warm greetings from Ibis Muscat. Thank you for taking the time to provide us with some very personal feedback on our hotel through TripAdvisor We have noted your concern on some aspects of our services and we will be looking in possible option to be offered to our guests in the future. We would like to apologize for any inconvenience you have experienced during your stay. We look forward to welcoming you soon at Ibis Muscat, Oman. Sebastien Vincent General Manager

navjon 2015/09/28
« Satisfactory »

For a last minute booking during Eid, room availability and rate was very welcoming from an IBIS brand. We were driving from Dubai, and the border process delayed our arrival. I step into the hotel at 3pm, presented our reservation copy and i was soon given my room card. Nobody came down to pick my bags from the car or even offered help. The room was small but comfortable enough for a business hotel standards. We dint bother the shortages since we knew we would spend most of the time with friends exploring the town. The following day at the breakfast lounge, we were really taken back with lack of experience the staff had to handle such a large guest at the hotel. The lounge was really noisy with the angry guests with just two staff from the restaurant, attending, refiling, cleaning and clearing plates and tables. Strangely nobody from the hotel management turned up to pour experience or to calm the guest. The location did have other four star hotels, and i would venture those the next time.

Ibismuscat, General Manager at Ibis Muscat, responded to this review

Dear valuable Guest, Thank you for taking the time to provide us with some very personal feedback on our hotel. It is through feedback that we are able to critically assess our performance and understand the required areas of improvement. Our rooms might be seen as tiny but they are 20m2, a good size for a 3 stars hotel in the economy segment, they come fully equipped with Internet (cabled and Wifi), Flat screen TV, mini fridge, in room safe, tea coffee facilities and IDD telephone. We thank you fro the comment on the lounge operation during this Eid period and have passed the message to the necessary department to ensure the full satisfaction of our guest in the future It is always a pleasure to have you as our guests and I look forward to welcoming you back again soon to Ibis Muscat, Oman, or to any of our properties worldwide. Thank you Sebastien Vincent General Manager

2015/09/24
« very friendly stay »

Excellent - very friendly, fit for purpose. Comfortable practical rooms. Great if ice machine in each floor or shared between floors. Good location to get to meetings. Staff very friendly and helpful.

Ibismuscat, General Manager at Ibis Muscat, responded to this review

Dear valuable Guest, Warm greetings from Ibis Muscat. All the associates from the Ibis Muscat, Oman join me in thanking you for your valuable comments following your recent stay with us. Be assured that your message will be passed on to our team who have contributed to your satisfaction. We would like to thank you for the recommendations about the cleanliness, comfort of our bedding and also the services provided through our associates It is always a pleasure to have you as our guests and I look forward to welcoming you back again soon to Ibis Muscat, Oman, or to any of our properties worldwide. Sebastien Vincent General Manager

momeeted 2015/05/02
« Great Rates in Great Muscat »

The hotel is in a developing neighborhood of Muscat, away from the hustle and bustle of downtown area, but with access to every sort of amenity. Rooms were quiet and relatively well-serviced. Reception agents were extremely polite and helpful. A negative is the omnipresence of flies on the breakfast buffet every single day!

Ibismuscat, General Manager at Ibis Muscat, responded to this review

Dear Valuable Guest, Warm greetings from Ibis Muscat, Oman. Thank you for chosing ibis Muscat as your hotel during your last stay in Muscat and your valuable comment about our property following your last stay with us. It enables us to critically assess our performance and understand the required areas of improvement I would like to personally thank you for bringing this issue to my attention and I have already taken the necessary steps with our team to avoid such discomfort for our guest in the future. Please contact us directly during your next visit to Muscat to organize your stay and we will offer you the breakfast accordingly. It is always a pleasure to have you as our guests and I look forward to welcoming you back again soon to Ibis Muscat or to any of our properties worldwide. Sebastien Vincent General Manager

AsadLalani 2015/01/21
« Short and sweet »

Generally it is always good experience however, The WIFI internet in rooms have always been a concern. I am a regular visitor to the hotel and the WIFI connectivity is always a problem. For PC I get away with a cabled connection but for my smartphone and TAB I never get them connected in the room. In lobby and OOPEN restaurant it works but not in rooms!

Ibismuscat, General Manager at Ibis Muscat, responded to this review

Dear Guest, Thank you for taking the time to provide us with some very personal feedback on our hotel. It is through feedback that we are able to critically assess our performance and understand the required areas of improvement. We are constantly in contact with our internet provider to see how we could upgrade the system and offer better service to our guest. We are currently looking into ways of upgrading the access points to ensure our guest would be able to connect anytime, anywhere It is always a pleasure to have you as our guests and I look forward to welcoming you back again soon to Ibis Muscat, Oman, or to any of our properties worldwide. Sebastien Vincent General Manager

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