Hotel - Novotel Casablanca City Center
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Novotel Hotel

Novotel Casablanca City Center Hotel

Angle Zaid Ouhmad  Rue Sidi Belyout 
20190  CASABLANCA
MOROCCO

1,215 reviews
TripAdvisor Rating Based on 1,215 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 150  MAD
  • Fitness centre
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 150  MAD
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h
    • Opening hours : Week-end 24h

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 281 rooms
  • 140 non-smoking rooms
  • 7 rooms for people with reduced mobility
  • 273 family rooms
  • 42 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • Minibar
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Novotel Casablanca City Center

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 1,215 reviews

SergioSequeira 2016/10/20
« Novotel Casablanca City Center »

The room is well equipped with the necessary accessories for a good confortable stay, such as a mini refrigerator, air conditioning, a TV set with a wide range of channels, telephone (good for wake-up calls), a safe, good wi-fi service and a nice bathroom and shower. Three elevators are fast enough to take good care of all guests. Breakfast is quite good downstairs by the lobby. Check-in and check-out were fast. The hotel is well located right next to Casa Port Train Station and to the city center and its medina.

Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear Sergio, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back. I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future. Sincerely

Asier_Bilbao_2015 2015/03/24
« Wrong choice in Casablanca »

I spend over 100 nights in Accor Hotels, and this one is below Novotel service standard. Not able to arrange a transfer from/to airport. They would not let my taxi take me to Hotel entrance, had to stop at the fence & I had to walk to the entrance in the rain. They would reply in French to any request made in English, at FO, Bar, restaurant,... Defenatly will not be my Hotel at Casablanca.

Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you very much indeed for having taken the time to write your opinion in Tripadvisor and to express your self following your stay at Novotel Casa City Center I feel sorry for the inconveniences. I wish to assure you that I have taken the appropriate actions to make sure that no other guests experience those types of regretful. I certainly would be very pleased to see you again on a next visit at Casablanca. Sincerely

Daniele Q 2015/01/12
« ORRIBLE TREATMENT!! »

I stayed in Novotel Casablanca from the 7th till the 9th of jan 2015 Since the moment of my ceck in I have been treated with extreme arrogance from a short and fat relatively young man with a grey uniform.(i think his name Yussef...for sure he was working all day 8 of jan ).he never smile, he pretend to be efficient , but infact he is incredibly slow .. and no regard at all of my accor gold card !! I heard several clients of the hotel complaining about him ..he also interfears with the privacy in a very arrogant way! After this I feel like throwing away my useless accor gold card!!..DON'T GO TO NOVOTEL CASABLANCA!!!

Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, Thank you indeed for having taken the time to write your opinion in Tripadvisor and to express your self following your stay at Novotel Casa City Center I feel sorry for the inconveniences. For more information, would you mind contacting our rooms division manager to following email address : H6572-FO@accor.com. Sincerely

Kinga J 2014/08/18
« Good choice »

No problems, everything went smoothly (although while checking-out my bonus points were first not taken into consideration - this was later sorted out). Good bar, parking close and secure. Area is a bit run down, though, hopefully will get better with time. Breakfast is varied and plentiful, loved the orange juice.

Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future! Sincerely

Babacar C 2014/06/25
« Magnifique Hotel »

The best hotel in Casablanca with a very nice location. The staff was very professional and friendly. The receptionnist was amazing and very curtious. the view from the room was just perfect. This hotel is a must.

Hakim M, Directeur général at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future! Sincerely

Marco S 2014/01/21
« Nice stay for a Business trip »

Nice hotel in the average of the Novotel chain. Nothing bad but also nothing really good Location not bad. In the port area is present a nice hotel ( exactly INSIDE the port area. new Train station really close the hotel .good for connection with Rabat

Novotelcasablanca, Directrice d'exploitation at Novotel Casablanca City Center, responded to this review

Dear, First I would like to thank you for choosing Le Novotel Casa City Center. Thank you very much for your message. I appreciate that you take time to give us your positive feed back! I will not hesitate to share your comments with my whole team. I hope we will have the pleasure of welcoming you in the very near future! Sincerely

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