Mercure Budapest City Center Hotel 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,318 reviews

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Mercure Budapest City Center Hotel - Image 1
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Mercure Budapest City Center Hotel - Image 4
Vaci utca 20, NTAK: SZ19000376, szálloda, 1052 BUDAPEST, Hungary

Description

Hotel extras

  • Completely renovated hotel with freshly designed rooms, inspired by Budapest

  • Best location in the heart of the city

  • Brand new Winestone restaurant with unique wine selection

  • Complimentary coffee and tea making facility in the room

  • Free wifi access in the entire area of the hotel

Our accommodation(s)

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Hotel location

Mercure Budapest City Center Hotel

Vaci utca 20, NTAK: SZ19000376, szálloda
1052 BUDAPEST
Hungary

GPS:47.494183, 19.052557

Telephone
Fax +36 1 485 3111

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

WINESTONE CITY CENTER

Winestone City Center pairs accessible, regional-inspired cuisine with a creative selection of Hungarian and international wines, in a vibrant and sophisticated setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,318 reviews

TripAdvisor Rating  4.0/5  702 reviews

Terrible stay! Awful experience!

TripAdvisor rating 1.0/5

funnyman007 Families - TripAdvisor review

I am extremely disappointed with my recent stay at Mercure hotel. Not only did they mishandle my reservation, but they also subjected my wife and children to an unacceptable wait at the front desk, providing inadequate explanations for the delay. Additionally, the exorbitant parking fee I paid was unjustifiable considering the deplorable condition of the parking area, which was under construction and filled with equipment, making it extremely challenging to park and exit safely. This experience has tarnished my impression of Mercure in Budapest, and I will not be recommending it to anyone.

Great service, clean room

Customer review rating 5.0/5

Irdaser Solo - Confirmed reviews ALL

We stayed there for 3 nights. Room is spacious and clean. Breakfast variety is good, everything is fresh. Service during our stay was extremely good.

Dear Irdaser, Thank you for sharing your experience with us! I am thrilled to hear that you enjoyed your stay at our hotel, found the room spacious and clean, additionally appreciated the variety and freshness of our breakfast offerings. Providing exceptional service is our top priority, so I am delighted to learn that you found our service to be extremely good during your stay. We look forward to welcoming you back for another great experience in the future! Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: Ro… mercure.com | all.accor.com

Perfect stay in Budapest

TripAdvisor rating 5.0/5

RobertK2462 TripAdvisor review

A big thank you for my perfect stay. I had a wonderful room and the service was also excellent. I really liked the Winestone restaurant, which offers a wide variety of local and international dishes. The cleanliness in the room and bathroom was exceptionel.

Dear RobertK2462, Let me express my heartfelt thank you for your outstanding review. I am delighted that your assigned room was convenient for you and it is also gratifying to read that our ambitious and courteous staff provided the excellent service that we strive for. I am thrilled to see your compliments concerning our restaurant as such wonderful feedback ensures all of us that we are on the right path. Last but not least, your kind words about cleanliness are also greatly appreciated. It was a pleasure having you as our guest, and we eagerly anticipate the opportunity to welcome you back to our hotel in the future! Best regards, Róbert Kovács General Manager

Great location

Customer review rating 4.5/5

Min Couples - Confirmed reviews ALL

Great hotel location, in the prime center of the city and within walking distance to many attractions and public transport. Room is very clean and spacious. Breakfast was very delicious and rich in variety. Staff were friendly and always ready to help.

Dear Min, Thank you for taking the time to share your positive feedback with us. I am delighted to hear that you enjoyed our hotel's excellent location in the heart of the city center, which offers easy access to various attractions and public transport options. It is wonderful to know that you found your room to be very clean and spacious, and that you enjoyed our delicious and varied breakfast offerings as well. Your kind words about our friendly and helpful staff are also truly appreciated, as such wonderful compliments ensure all of us that we are on the right path. Should your travels bring you back to Budapest, we would be honored to host you again during your future visit. Best regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

very good location, nice staff and great room

Dear Valued Guest, Thank you very much for your kind review. I am truly delighted to hear that you enjoyed your stay with us. I greatly appreciate your compliments about our central location, the excellent service provided by our staff, and the comfort of your room. It is always our goal to ensure that each guest has a memorable experience, and I am thrilled to know that we succeeded in your case. Should your travels bring you back to Budapest, we sincerely hope to have the opportunity to welcome you back to our hotel in the future. Kind regards, Kovács Róbert / Mr. Róbert Kovács General Manager MERCURE BUDAPEST CITY CENTER VÁCI UTCA 20., 1052 BUDAPEST, HUNGARY T +3…, F +3… E-mail: H6… mercure.com | all.accor.com

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Other web-users rate our hotel

  • 1,317 reviews 9.6/10 Location
  • 1,131 reviews 6.4/10 Room
  • 1,004 reviews 8.7/10 Service
  • 13 reviews 8.2/10 WiFi
  • 659 reviews 8.1/10 Breakfast
  • 657 reviews 3.6/10 Comfort
  • 447 reviews 8.3/10 Cleanliness
  • 239 reviews 4.9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.