Hotel address1 Melasti
How to reach the hotelGPS :S 8° 42' 31.70'' E 115° 10' 4.10''
Contact the hotel
- Tel. (+62)361/762500
- Fax. (+62)361/762400
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Pullman Bali Legian Nirwana - hotel reviews in Bali
Hotel code: 6556
Accorhotels.com customer reviews in partnership with TripAdvisor
"room big but service doesn't good"
21st February 2013, perfect_12, Jakarta, Indonesia
Every time traffic jam if want to go back to hotel, a/c doesn't cooled, swimming pool to small, breakfast so far good, price is very expensive, can't late check put, spa have to book 4 hour before. Kids club smallView management response »
Management responseDear reviewer,Thank you for taking the time to offer us your comments and feedback regarding your recent experience at the Pullman Bali Legian Nirwana. I am sorry to note that aspects of your experience did not meet with your expectations; please allow me to express my sincerest apologies.At Pullman, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problems you mention. Please be advised that rates are dynamic and can change day by day depending on the demand. Our branded website will always show the best available rate for a particular day. Room availability on the day itself can fluctuate due to last minute cancellations and/or no shows.In regard of late check out request, please to inform that it will be subject to our room availability upon departure.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.SincerelyThe management.