Sofitel Dubai The Palm 5 stars

Customer review rating (ALL Rating) 4.7/5 2,280 reviews

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Description

Hotel extras

  • Rooms, suites and furnished residences

  • 6 outdoor swimming pools and private beach

  • Award-winning SPA, water sports and rooftop tennis courts.

  • Located on the famous Palm Jumeirah island

  • Offers more than 10 restaurants and bars

Our accommodation(s)

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Hotel location

Sofitel Dubai The Palm

The Palm Jumeirah, East Crescent road
55558 DUBAI
United Arab Emirates

GPS:25.14025, 55.13242

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  2,280 reviews

TripAdvisor Rating  4.5/5  14,929 reviews

Great Hotel, great vacation

TripAdvisor rating 5.0/5

Laxxa X TripAdvisor review

Dodyk, Yefta and Ruwan made a great Job! We had nice talks about culture, work, life experience and whatever you think about. Was really good! Everybody in the hotel was very friendly, for every question a good answer. Thats the point, why I came a second time. Absolute advisement to go.

I would love to return to this hotel

TripAdvisor rating 5.0/5

Evgenii A TripAdvisor review

Everything was great! Special thanks for cleaning the rooms to Bhandart Mangur!The reception worked very quickly even when there was a hurricane and they were not up to our trifling requests. One of the disadvantages is that there was not enough animal protein food for breakfast: steaks, chicken, fish. I do sports and it was important to me.

Iftar Party of Selfdirve

TripAdvisor rating 5.0/5

RahulBahal TripAdvisor review

This is to appreciate and thank your entire team for a lovely Iftar Party that we hosted for our company at Maui Restaurant. Your entire team starting from Michelle, Jason helped us in getting our entire booking and menu sorted and they were readily available and eager to help no matter how many times I called, and answered all the queries and always had positive reply. They had a very friendly approach and the most important thing is they gave beautiful suggestions all throughout and that actually made us feel that we belonged there. And then on the day of the event which was the Friday 5th April your entire F&B team special mention to (Mohit (ARM), Atul, Akshay, Sugita, Rajeshwar and Daya) ensured everything was absolutely smooth and left no stones unturned and ensured our entire team had a great time and there was not a single person who complained about food or even service for that matter of fact, everything was just perfect in fact beyond perfect. And lastly would like to thank your entire culinary department for the lovely food, mouth watering dishes and beautiful presentation. It was an evening filled with joy for our entire team and we will never forget the beautiful evening altogether put up by your’e entire team, and any event coming up in future be rest assured you guys will be our only choice. Being from the hospitality industry and knowing the in and out of it I totally understand the importance of keeping your guests happy and that’s what exactly your entire team did. Please make sure it reaches to the right people so that they get recognized for their hard work, and anything else you require from my end please let me know would be very happy to do the same as  that is the minimal that we can do from our side.

Dear Valued Guest, Greetings from Sofitel Dubai The Palm! We are grateful for your compliments on the service delivered by our "Heartists" Looking forward to welcoming you soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Wonderful vacation

TripAdvisor rating 5.0/5

Martin S Couples - TripAdvisor review

We had a wonderful vacation at an amazing hotel, largely thanks to the attentive staff who took care of us. I would like to thank Ajith and Han in particular, who were always attentive and helpful. They ensured we had an excellent atmosphere and provided impeccable service during our breakfast and dinner. Another thank to all those chefs that prepared all the delicious meals which we enjoyed and provided also some lactose and gluten free options. Everything in the hotel and its surrounding was top noch including rooms, the beach, gardens and wonderful lobby despite the big storm that hit Dubai, the staff managed the situation perfectly with full commitment . We are looking forward to come back for our vacation again in the future and we surely choose this hotel.

Dear Valued Guest, Thank you so much for this wonderful review! Delighted that you had a lovely guest experience at Sofitel Dubai The Palm. Our Heartists that this hotel has and of course, gave Magnifique touch that you made particular mention of all their efforts and services. As you now have had an excellent guest experience, we hope you will find another occasion to return soon. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

Great breakfast service

TripAdvisor rating 5.0/5

serish k TripAdvisor review

Buffet breakfast was a great add on and had some very helpful staff including waqas from Pakistan who was extremely attentive during our meal. Huge selection of food, clean venue and attentive staff. Highly enjoyable and definitely recommend.

Dear Valued Guest, Thank you for taking time out to share feedback of your experience with us. We are elated to read that you had a memorable stay and that our services exceeded your expectations. Inspired by the principles of mindfulness. Sofitel Dubai The Palm is a haven designed to let you focus on feeling whole — present in mind, nourished in body and revitalized in spirit. We believe that it is the minute details which help us curate such enriching experiences for you and we sincerely hope to welcome you back. Kind Regards, Rosebella Abraham Quality Assurance Manager Sofitel Dubai The Palm!

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Other web-users rate our hotel

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