Hotel address463/79 Moo 9
Pattaya Second Road
How to reach the hotelGPS :N 12° 56' 50.93'' E 100° 53' 15.07''
Contact the hotel
- Tel. (+66)2/6592888
- Fax. (+66)2/6592889
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ibis Pattaya - hotel reviews in Pattaya
Hotel code: 6539
Accorhotels.com customer reviews in partnership with TripAdvisor
1st February 2013, Patrick660810, New Delhi, India
Hotel provides service which is expected of international hotel chain like accor but I strongly suggest to have room service and ice making machines on each floor. I do understand Ibis is budget brand but suggest room service could be added at additional 20% service charges. Location is bit far from Walking street but there is ample local transport to reach there. Overall nice experience.View management response »
Management responseDear Patrick660810Thank you for your valuable suggestions. I am pleased to see that you have enjoyed your stay overall. As for your suggestions, you are right that we do not provide those services. A part is due to our concept and a part is due to our environmental program Planet21. Alternatively we do provide ice for all our guests at our Lobby Bar which is opened 24 hours. Additionally the hot and cold dishes served at our Bar can be taken up any time. Simply tell our staff and they will prepare everything to be transported safely to your room. We do hope to welcome you and your friends back at bustling Pattaya.Kind regardsJean Pascal Bernet, Operations Manager
31st October 2012, Dammam, Saudi Arabia
The hotel is not overlooking the sea, its on the second street , just behind Amari Orchid, you can get a glimpse of the sea from the fire escape. Staff friendly, food is good and rooms are excellent. There are shops around the corner for food, massage and also a Disco is there nearby.View management response »
Management responseDear guestI could not agree more with you. Pattaya has got it all, it does not matter if you are here with your family, your friends or all alone. There is so much to see, try and explore that you will not get bored. From sports like jet ski, parasailing, swimming, go kart or golf to adventure like zip line, ATV or paint ball there is something to suit everyones taste. From simple food stalls to high class international gourmet cuisine, there is nothing that you cannot find.There are many travellers going to Thailand, but I personally think that the smart ones choose Pattaya! Hoping to welcome you back very soon.Kind regardsJean Pascal Bernet, Operations Manager
"Budget Hotel with pretty good location"
5th October 2012, Vajresh, Mumbai, Maharashtra, India
Good location if you are visiting with friends or Family with walking distance to the beachWalking street is pretty far from the hotel and need to hire a tuk tuk to reach thereNext to Tiffany Show and 5 minutes walking distance from Alcazar showThe rooms are small but hygenic which should have been the most important criteria for selecting the hotelStaff is friendly and helpful and had a good stay at the hotel for 2 days :)View management response »
Management responseDear VajreshThank you for taking your time and writing about your recent stay at ibis Pattaya.We are very delighted that you have enjoyed our good location and the close proximity to major points as Tiffany's and the famous Pattaya beach. Further that you have pointed out the hygiene of our rooms and the friendly and helpful staff we have. The Baht bus or so called "song taew" are driving around Pattaya counter-clock-wise from Second road to Beach road and also pass by Walking Street. Those buses basically stop wherever you wish to by simply pressing on a ringer which indicates the driver to immediately stop. Such a ride from the hotel up to Walking Street will cost you 10 Baht per person.It is one of our highest priorities to fulfill international standards in terms of hygiene throughout our hotels. Not only do we train our staff regularly, but let ourselves to be tested and inspected by the internationally recognized company Bureau Veritas to ensure compliance with said standards.Thank you for choosing to stay at ibis Pattaya, we are hoping to welcome you back very soon.Kind regardsJean Pascal Bernet, Operations Manager
"Trainees at front desk with wrong attitude..Don´t like."
10th September 2012, Frilansare, Gothenburg, Sweden
Have stayed at this hotel a couple of times and always been lucky to get a room on the poolside wich have a balcony. This time I asked for the same kind of room but the trainee that served me said it was impossiblesince the hotel was sold out. I checked later with other persons at the front desk and even housekeeping and they said the hotel was definitly not soldout. The trainee àlso forget to inform me about WIFI and that the hotel now adays have free WIFI even in rooms and not only in reception area.View management response »
Management responseDear guestAt ibis we strive to continuously improve our services and therefore are very thankful for your feedback.Our trainees are being trained on a regular basis and after also being monitored. Sometimes wrong wording cause misunderstanding, which we will look into and implement in our next training sessions. Nevertheless there is no excuse for being impolite.To avoid any disappointment in the future, simply let us know before your stay of your preferences at firstname.lastname@example.org which will directly go to our reservation department. We will definitely try our best to find an accomodation that will suit all your needs.We do hope to welcome you back at our hotel!Kind regards Jean Pascal Bernet, Operations Manager
"Best budget hotel"
20th July 2012
This hotel is clean and modern. We stay at family room for 3 days and absolutely good value for money. My son was so happy, feels like home, there is playstaton 3 video game in room. We had a problem in room wifi connection, but its solved (at our fourth complined) with high speed wifi connection in room. Thank you Ibis Pattaya :) The located fairly centrally and is a short walk away from the sea front.View management response »
Management responseThank you for sharing your wonderful experience at ibis Pattaya! It is great to read that you enjoyed our Family Room, location, cleanliness and the hotel design :) We apologise for any inconvenience that might have caused and will forward your comment to the hotel management to improve and provide the better quality of service to our guests. All ibis hotels aim at providing great services, great location at best value and we hope you enjoyed your trip in Thailand, and will come back to visit us again soon!
"Overnight Stay -"
16th July 2012, Singapore
One thing that bugged me was the lack of the toiletries in the room.No shaver. Soap and Shampoo was mixed up in a dispenser beside the shower.It is located in the midst of Pattaya near Alcazar and Tiffany and near the Tiffany indoor shooting range so it is quite far (but not too far) from all the bar scenes. Good location and one of the newer hotels in Pattaya.View management response »
Management responseThank you for your feedback! Please note that ibis is an international 3-star hotel that is well-equipped with neccessary amenities and facilities for our guest's convenience at great value for money. We are glad that you liked our prime location. It would be our pleasure to welcome you back again to any ibis hotels throughout Thailand.
3rd July 2012, Bangkok, Thailand
This hotel is very clean and modern, and has some nice views of the sea. The rooms are a little small but absolutely good value for money. It's located fairly centrally and is a short walk away from the sea front. There are plenty of bars and restaurants around the hotel and there is also a supermarket a few minutes walk down the road. There is also an adequately sized car park at the front of the hotel.View management response »
Management responseThank you for your valuable comments! It is great to read that you enjoyed staying with us. All ibis hotels aim at providing great services, great location at best value to ensure that our guests will have a great experience with us :) We hope to see you again soon!
3rd July 2012, Nonthaburi, Thailand
1. good view2. clean room3. convenience surrounding4. delicious food5. nice welcome6. room a bit smallView management response »
Management responseThank you for your feedback! Please note that the size of room is designed to provide the necessary service and facilities to the guests at best value for money. We hope you would enjoy your trip in Thailand, and will come back to visit us again soon!
"Good value for the money"
25th February 2012, e46x2, Houston, TX, USA & Saigon, Vietnam
Good value for the money but do check out Tune Hotels nearby if you're on a budget... Ibis is close to main road and quite enough for a good night sleep..............................................................................................................................................................................................................................................................................................................................................................................................................View management response »
Management responseThank you for your feedback and for visiting our ibis hotel in Thailand. All ibis hotels aim at providing great services, great location at best value and we hope you would enjoy your trip in Thailand in overall experience, and will come back to visit us again soon!Best regards,Thitima Jaroonteeravanitch (Ms)ibis Thailand - Communications Centre
8th February 2012, Liverpool, United Kingdom
Just book it you will not be disappointed. The location is excellent for the SkyTrain and the local night spots. Buffet lunch very good value for money rooms very clean and bedding changed daily. Always worth the visit.View management response »
Management responseThank you for your feedback. We are glad that you enjoyed your stay at ibis hotel. We always provide our guests with good service by maintaining our quality service standards to ensure your stay would be as pleasant as possible. We hope to welcome you back you in the near future :)Best regards,Thitima Jaroonteeravanitch (Ms)ibis Thailand - Communications Centre