Novotel Abu Dhabi Al Bustan 4 stars

Customer review rating (ALL Rating) 4.5/5 2,169 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • a 20-minute drive from Abu Dhabi International Airport

  • a 5-minute drive to Abu Dhabi National Exhibition Centre

  • Free valet parking and indoor parking

  • Sleek meeting rooms and stylish ballroom with Free WIFI

  • Features spa and fitness facilities as well as outdoor pool and jacuzzi

Our accommodation(s)

Hotel location

Novotel Abu Dhabi Al Bustan

Sheikh Rashid Bin Saeed Street, corner Rabdan Street, P.O. Box 95208
95208 ABU DHABI
United Arab Emirates

GPS:24.42938, 54.42929

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,169 reviews

TripAdvisor Rating  4.5/5  2,710 reviews

March stay

TripAdvisor rating 5.0/5

me m TripAdvisor review

Osama was very helpful with checking in and signing up as a member room was clean and breakfast was ok. Address was Sheikh Rashid Bin Saeed Street Corner Rabdan Street, Abu Dhabi 95208 United Arab Emirates. I stayed for two night with friends

Dear Emem, Thank you for being our guest at Novotel Abu Dhabi Al Bustan and for your review here. I am glad to know that you enjoyed your time with us and look forward to welcoming you back again. Best regards, Mourad Brahmi General Manager

Be careful of scam

TripAdvisor rating 1.0/5

natawans Business - TripAdvisor review

This hotel double charged my credit card in Oct'23. I contacted the hotel to void the transaction and they agreed. Then in Feb'24, out of nowhere, they made the same transaction back in my credit card with out my consent. I didn't even book a stay.

Dear natawans, I am very sorry to hear that your experience fell short of expectations. It is not a norm for us to charge unreasonably the credit cards of our guests, especially if they have not stayed with us. Please rest assured that our team is aware of the situation, and they are working on solving the matter for you. We also advise you to check with your bank about it. Sincerely, Mourad Brahmi General Manager

Avoid

TripAdvisor rating 1.0/5

555firask TripAdvisor review

We booked 4 rooms with large double beds with sofa bed, the hotel only offers double bedrooms, we kept saying and showed the booking.com that we are paid for large double bed with a sofa bed but they said sorry sold out and asked for refund they only Offred 25%, they need to be more organized and change the management, Not recommend

Dear Firas, Thank you for your visit, though I am very sorry to hear that your experience fell short of expectations. Your feedback is extremely important to us, and I have shared your comments with my team so that we may continue to improve. I do hope that you will give us the opportunity to change your impression of Novotel Abu Dhabi Al Bustan should your travels bring you back to Abu Dhabi in the future. Sincerely, Mourad Brahmi General Manager

Amazing stay with Novotel albustan

TripAdvisor rating 5.0/5

nerwin a TripAdvisor review

its was an amazing stay , we loved the ambiance and staying first time with novotel abu dhabi makes us feel like a home and friendly environment, we were welcome by the receptionist with all the information that we need. the room was very clean but the bathroom tiles were outdated, we were impressed by the housekeeping guy who make special towel arts for us in our special day. overall the experience was amazing. thankful to involved person.

Dear nerwina2024, Thank you for being our guests at Novotel Abu Dhabi Al Bustan and for taking the time to review your experience here. I am delighted to know that you enjoyed your time with us and look forward to welcoming you back again. Best regards, Mourad Brahmi General Manager

Good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Hotel is at the nice location. Can get a ride to the city very easily. Cleanliness and housekeeping is very good. Reception staff was very welcoming and pleasant especially sudip.

Dear Mohamed A., We very much appreciate your comments regarding your stay at Novotel Abu Dhabi Al Bustan. It is a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we look forward to welcoming you back again. Sincerely, Mourad Brahmi General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,297 reviews 9/10 Location
  • 3,437 reviews 8.2/10 Room
  • 6,066 reviews 9.4/10 Service
  • 35 reviews 9.5/10 WiFi
  • 2,216 reviews 8.6/10 Cleanliness
  • 850 reviews 8.9/10 Breakfast
  • 787 reviews 8.6/10 Amenities
  • 233 reviews 9.6/10 Wellness Area

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