Novotel Riyadh Al Anoud hotel
9033, King Fahd Road Tower 1
P.O. Box 2370
12214 OLAYA, RIYADH
9033, King Fahd Road Tower 1
P.O. Box 2370
12214 OLAYA, RIYADH
The 5-star Novotel Riyadh Al Anoud hotel is located in King Fahad Road Olaya District,150 Meter from Kingdom Tower in the business and shopping district of Riyadh. The banquet and meeting facilities are perfect for hosting seminars, as well as wedding receptions. The restaurant offers tantalizing gastronomy, an elegant ambiance and flawless service, so you can enjoy eating out at Novotel.
A mere 35 minutes drive from King Khaled airport, the Novotel Riyadh Al Anoud is part of the iconic Al Anoud Tower, one of Riyadh's tallest skyscrapers. Located in the dynamic Olaya financial district, the hotel offers easy access to the city's International Exhibition Center, diplomatic quarters and Government offices. When business is over, indulge in a little shopping at the nearby Al Faisaliah shopping mall and the Riyadh Gallery, or visit attractions like the Old Souk and the Riyadh Museum.
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Novotel Riyadh Al Anoud's spacious and elegantly appointed guest rooms and suites, bathed in natural light through a unique architectural design offer space and functionality amid fine furnishing and luxurious fabrics.
Large, well-designed, the suite includes bed room, living area, sofa bed, dining table for four and a bathroom. It offers unbeatable facilites: flat screen TV's, bath robes and unlimited access to our business center and fitness center.
A modern spacious room with King bed, en suite bath/shower, sofa bed, large ergonomic work area, 26" LCD TV with pay movies and internet access, broadband connection, hair dryer, minibar, tea/coffee. Up to 2 adults and 2 children.
All our Superior room features with added products and services:Courtesy Tea/ coffee tray, extra bathroom amenities, extra bathrobe & slippers. Complimentary internet access and two bottles of water. Up to 2 adults and 2 children.
Tantalizing gastronomy, elegant ambience and flawless service distinguish Novotel Riyadh Al Anoud's "La Croisette" restaurant. At " La Croisette" savour an array of dishes from our international buffet
" Lounge Cafe", located in the lobby lounge provides quick meals,as well as a selection of delightful pastries.
Reviews collected from customers who booked on AccorHotels.com
Unprofessional Staff, Non working Facilities. Health club not working well.I'd been told Swiming pool isn't working but it was not true Delyed answer from the call center Le Accout Hotels- not used, Receoption not answer not 5 Star Hotel just 3 Star not more
Dear Mahdi A, Thank you for taking the time to tell us about your experience at the Novotel Riyadh Al Anoud. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Yasser Ahmed - General Manager
Clean, friendly staff and excellent service, easy access and safety not compromised. Rooms are great, typical Novotel. Breakfast options were plenty, a little expensive though. In my opinion Novotel must include breakfast into their room price.
Dear Christos V, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and were pleased with most services offered at the Hotel. We have taken your comment about breaskfast on board and will review that as a constructive suggestion. We hope to see you again very soon and remain available should you need any support for your return trip to Novotel Al Anoud Riyadh! Sincerely, Yasser
This hotel is not worth its 5-stars. Upon arrival, my reservation could not be found so i had to wait 30min at check-in counter to get a room after showing all the papers confirming my reservation. when I got in the room, I found out it was a smoking room while my reservation was for a non-smoking room. The room window was facing a wall, so poor lighting and I had paid extra to get in the executive rooms instead of normal ones. it would have been better to go for the cheaper one. Upon check-out the bill was wrong and the person at check-out desk did not even bother correcting it. I was told it's like this... I asked to talk to the manager and was promised that i would receive a call, I'm still waiting for that call...
Dear Esibje, Thank you for your candid feedback. While we are disappointed to learn of your less than enjoyable visit, we also value your comments tremendously. I have already discussed your comments and concerns regarding reservation, room allocation and billing with the concerned managers and action have been taken to ensure that such incidents do not reoccur in the future. It is unacceptable indeed that a valued guest such as yourself had to wait for your room to be ready while your booking was located and a room allocated. We are also very sorry to know that because of a busy hotel night we were not able to accommodate you in a room with a better view. Please know that is not standard practice here and is something we will work to ensure never happens again. We'd love another chance to create a memorable experience for you and do hope you’ll give Novotel Riyadh Al Anoud another chance to impress. Please email your contact number and details to firstname.lastname@example.org and I'll make sure to get in touch. We look forward to welcoming you back to Novotel Riyadh Al Anoud. Kind regards, Yasser Ahmed
Hotel very well located near Kingdom center and other main businesses. Rooms are clean and equipped with the minimum needed items. The staff is OK though some other hotels have friendlier staff. Overall, it's not a bad hotel.
Dear Esibje, Thank you for staying with us at Novotel Al Anoud Hotel Riyadh. I am pleased that you found the hotel location to be convenient and our services met your expectations. I must stress that we take pride in developing the hotel team and encourage them to provide personal and friendly service to our guests at all time - I have taken your constructive comments on board and will address them with the Hotel Training team. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us as it allows us to improve and provide a better experience for your next visit. Once again thank you for choosing Novotel Al Anoud as your preferred hotel and we look forward to seeing you again soon. Kind regards, Yasser
Favorite hotel as it has a very good service, clean and big rooms. Restaurant offer a good choice of menu and food is well prepared. Love the breakfast buffet too. Hotel location is on the main road...
Dear Mr. Ramy, Thank you for staying with us at Novotel Al Anoud Hotel Riyadh and sharing such nice comments here on tripadvisor about the Hotel. I am pleased that you found the hotel location to be convenient and our services met your expectations. Our primary goal continues to be complete satisfaction of our guests and it is always a great joy for us to receive positive feedback like yours. I will certainly share your feedback with the hotel team, which is always happy to be appreciated for their efforts. We look forward to welcoming you again soon at Novotel Al Anoud Riyadh. Kind regards, Yasser
Great location - walking distance from Kingdom Tower which has many offices, a mall and restaurants; car hire desk (europcar franchisee) in lobby is very helpful; I didnt have a meal but breakfast spread was good. Overall value for money.
Dear Mr. Prasenjit, Thank you for staying with us at Novotel Al Anoud Hotel Riyadh and sharing such nice comments here on tripadvisor about the Hotel. I am pleased that you found the hotel location to be convenient and our services met your expectations. Our primary goal continues to be complete satisfaction of our guests and it is always a great joy for us to receive positive feedback like yours. I will certainly share your feedback with the hotel team, which is always happy to be appreciated for their efforts. While you did not have time to enjoy a meal on this occasion I would like to invite you to try our Sea Food Night on Monday or the Asian Night on Wednesday as they are popular and highly commended by our valued guests. We look forward to welcoming you again soon at Novotel Al Anoud Riyadh. Kind regards, Yasser
The hotel is clean and tidy, a professional looking entrance. The health club is very good The rooms are a large size, bathrooms are old and dated and not very nice fixtures and fittings The main issue is the 'free' wifi. It's so slow it's effectively unusable, why bother providing the wifi if its this slow. To make things worsen the hotel are fully aware of the problem, when I visited the reception to ask about the speed and see if there was a problem, they laugh
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