Sofitel Phnom Penh Phokeethra 5 stars

Customer review rating (ALL Rating) 4.8/5 735 reviews

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Description

Hotel extras

  • Indulgent Sofitel SPA offering an array of spa and wellness treatments in our hotel

  • Sports Club with Tennis Courts, Pool, Squash Courts & Gym

  • 4 gourmet restaurants for the ultimate culinary journey

  • 7 hectares of garden offering a relaxing escape

  • Grandest Ballroom offering Magnifique events for 1000 guests

Our accommodation(s)

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Hotel location

Sofitel Phnom Penh Phokeethra

26 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac
12301 PHNOM PENH
Cambodia

GPS:11.546306, 104.933521

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  735 reviews

TripAdvisor Rating  4.5/5  2,071 reviews

Certificate of excellence 2023

Super Nice Staff

TripAdvisor rating 5.0/5

Hemang M Families - TripAdvisor review

We as a family stayed for a night and availed of the Club Milesime option which was great. Pool gym and other facilities were great. Breakfast had great spread and thoroughly enjoyed a day relaxing. The hotel is situated in the heart of the city and still monstrous in size but it’s their super welcoming staff that deserves a mention

Dear Value Guest, Warmest greeting from Sofitel Phnom Penh Phokeethra! I am delighted to hear that you had such a memorable experience at Sofitel Phnom Penh Phokeethra, with the warm service and sincere hospitality offered by our team. Rest assure that this glowing comment has been shared to all of our Heartists. This will certainly brighten up their day and motivate them to keep up the good work. Thank you for taking the time to share your comment and I hope you will have the chance to visit this hotel again in the future. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Nice atmosphere

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Most of the stay was comfortable and would likely book again. Things to improve: The pool was still being cleaned at 6am when it should have been open. Could serve rooms better coffee than Nescafe sachets. Mattress in the room was worn and soft.

Relaxing Experience

Customer review rating 4.5/5

Steve Couples - Confirmed reviews ALL

We enjoyed a very pleasant stay. From our welcome at check in to our graciously agreed late check out, the staff made our entire experience most comfortable.

What a stay!

TripAdvisor rating 5.0/5

ozvpm_andy Couples - TripAdvisor review

My wife and I recently had a three day stay here and felt like royalty from the minute we arrived. I’m lucky enough to be a platinum Accor member and so also had the added bonus of executive lounge access, which was amazing. It’s a beautiful hotel and the attention to detail was not lost - with many staff (who I had not previously met), greeting me by name. Rooms are lovely, restaurants terrific. Can highly recommend. Only small negative is that the hotel does not participate in the Accor Plus dining discount scheme - but all in all, this was an experience to remember!

Dear Value Guest, Warmest greeting from Sofitel Phnom Penh Phokeethra! I am delighted to hear that you had such a memorable experience at Sofitel Phnom Penh Phokeethra, with the warm service and sincere hospitality offered by our team. Rest assure that this glowing comment has been shared to all of our Heartists. Regarding the AccorPlus dinning, we have not yet featured this benefit for our property, as well as some others in the region. However, the Stay Benefits of Free Accor-Plus nights is warmly welcome here. Our entire team certainly looking forward to have you here again. Combination of the Stay Benefit night and AccorPlus Member rates certainly is an amazing option for an extended stay. Thank you for taking the time to share your comment and I hope to welcome your next visit this again in the future. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

Friendly staff

Customer review rating 5.0/5

Lawrence T. Business - Confirmed reviews ALL

Feels like home surrounded by friends and familiar faces.

Dear Mr. T., We very much appreciate your comments regarding your return stay at the Sofitel Phnom Penh Phokeethra. It is always a pleasure to receive positive feedback. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles-Henri Chevet General Manager Sofitel Phnom Penh Phokeethra

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Other web-users rate our hotel

  • 142 reviews 9.4/10 Location
  • 199 reviews 9.3/10 Room
  • 480 reviews 9.6/10 Service
  • 140 reviews 9.1/10 Vibe
  • 85 reviews 8.9/10 Breakfast
  • 62 reviews 9.6/10 Cleanliness
  • 31 reviews 5.6/10 Value

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