Hotel - ibis Dubai Mall of the Emirates
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Ibis Hotel Hotel

ibis Dubai Mall of the Emirates Hotel

2 A Street 
283825  DUBAI
UNITED ARAB EMIRATES

1,144 reviews
TripAdvisor Rating Based on 1,144 reviews
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From 159.60 AED Non member rate
From 151.62 AED Member's rate Members’ Rate, join while you book
5.00P
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 1 meeting room(s)
See all services

Hotel location

Our rooms

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • 204 rooms
  • 136 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 54 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Crib on request
    • RJ 11 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for ibis Dubai Mall of the Emirates

TripAdvisor Certificate of Excellence

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,144 reviews

acostaj2015 2017/01/27
« Great location and great hotel! »

The Hotel Ibis Mall of the Emirates is located just a minute-long walk from the mall. The hotel is very accessible although it's a bit of a walk to the metro station.. it's convenient though because you'll be passing through the Mall of the Emirates. The area around the hotel is also very very safe even when you walk around a little late in the night. The hotel also has a very pleasing ambience and aura. The room was clean and the beds are very comfortable. I didn't have any problems getting some sleep. I had a room for two.. although it was pretty small.. the space was reasonable and convenient. It was a great stay because housekeeping cleans on a daily so when we go back to the hotel after a long day out, the room is always clean and there are always two water bottles added! The hotel staff was also very accommodating. They attended to our every need and made sure that our stay with them was very comfortable and satisfying. All in all, starting from booking directly via website, requesting for an airport transfer, checking-in, staying, and checking-out.. everything was smooth and i didn't encounter any problem. I will definitely go back to this hotel when i fly again to Dubai and i will recommend this to my friends and family.

Ayman H, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Valued Guest, Thank you for choosing to stay with us and writing such a fantastic review about Ibis Mall of the Emirates Dubai. Going above and beyond for each guest is certainly what my team and I strive for, we are glad that we were able to host you brilliantly during your stay, and appreciate your kind words and feedback. There is no greater satisfaction, as a customer service professional; than receiving good comments from a valued guest, as this only proves that we are doing it right. It will be my pleasure to share your positive experience with my team, as I’m sure this will motivate and empower them to continue with the exemplary service. Thanks again, and we and look forward to hosting you at our Hotel in the near future. Best Regards, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates

Afsawaf 2016/11/14
« Same ibis spirit with the modern touch! »

Thanks for the staff, all I met were very friendly and so helpful! I spent a single night, and overall it was very close to my expectations from ibis, affordable with the basic elements for a bedroom, and most important clean and neat room designs. Of course, the finish quality in not the same as I used to for the European countries premises; however, the identical design makes me very familiar with the place, and leaves me comfortable even from the first night.

Ayman H, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Valued Guest, Thank you so much for your amazing review. We are delighted to read about your fabulous experience and thank you for embracing the Ibis concept so well! We would like to specially thank you for your very kind words toward the members of the team who work very hard to ensure every guest at the hotel has a wonderful stay providing a service which comes straight from the heart. Thanks again, and we and look forward to hosting you at our Hotel in the near future. Best Regards, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates

shabaranks19 2016/07/20
« By far the best hotel I have stayed in with amazing staff! Did not want to leave »

I have never received such excellent and brillant customer service from the staff working at Ibis Hotel Mall of Emirates. They had made my stay in Dubai even more enjoyable with their friendliness. As a group, we will miss them. The rooms were kept clean and all our queries were answered quickly. Thank you for being so kind and helpful!

Ayman H, General Manager at Ibis Mall Of The Emirates, responded to this review

Dear Valued Guest, Thank you for sharing this glowing feedback and for choosing to stay at Ibis Mall of the Emirates Hotel during your recent visit. Providing an unmatched guest experience is of paramount importance here at Ibis Mall of the Emirates Hotel and we are delighted to hear that you found the team so warm and welcoming. We have shared your comments and praise with the rest of the team and continue to encourage them to make every effort in ensuring guest satisfaction. Thank you very much for your comments, looking forward to hosting you at our Hotel in the near future. Best Regards, Ayman Hassan General Manager Novotel Suites & Ibis Mall of the Emirates.

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