Grand Mercure Rockford Esplanade Palm Cove
CNR VEIVERS ROAD & WILLIAMS
4879 PALM COVE
CNR VEIVERS ROAD & WILLIAMS
4879 PALM COVE
Opposite the exclusive Palm Cove beach, the Grand Mercure Rockford Esplanade Palm Cove Apartments overlooks the Coral Sea and features self-contained studios, 1, 2 and 3 bedroom apartments. Each apartmennt has a large private balcony overlooking the resort pool or gardens. Facilities include a freeform lagoon style pool with kids wading pool, spa, two BBQ's, business centre, free parking and fitness centre. Reception hours: Monday to Friday 7AM to 6PM and Saturday to Sunday 8AM to 4PM.
There are day tours and extended touring to the World Heritage Listed Great Barrier Reef and Daintree Rainforest or the spectacular Atherton Tablelands and Kuranda Village.
The resort features a choice of premium appointed studios, one & two bedroom fully self contained apartments and a magnificent 3 bedroom ocean front Condo. Each apartment has a large private balcony overlooking the lagoon pool or Palm Cove beach area.
This studio room features a combined lounge and kitchenette area, 1 queen bed, ensuite bathroom and sitting area. All studios have a dishwasher, laundry facilities and private balcony overlooking the gardens and pool area.
Fully self contained apartment featuring 1 queen bed with ensuite and laundry on a mezzanine floor, and downstairs the kitchen, living and dining area leading to a very large balcony overlooking the pool and gardens.
Fully self contained apartment featuring 1 master bedroom with queen bed, plus an additional screened day-bed area with another queen bed. 2 bathrooms, kitchen, lounge, dining and private balcony.
Fully self contained Oceanfront apartment featuring 1 bedroom with queen bed, bathroom, kitchen, laundry, lounge, dining and large private balcony that overlooks the Coral Sea.
Fully self contained apartment featuring 2 bedrooms with queen beds, plus an additional screened day-bed area with another queen bed. 2 bathrooms, kitchen, spacious lounge, dining and large private balcony with some ocean views.
Fully self contained Oceanfront apartment featuring 2 large bedrooms with queen beds, 2 bathrooms (1 with spa), kitchen, large lounge and an expansive balcony that overlooks the Coral Sea.
Fully self contained Oceanfront apartment featuring 3 large bedrooms, 1 king, 1 queen, 2 singles, study/fourth queen bedroom, 2 bathrooms, powder room, kitchen/dining, laundry, large lounge and an expansive balcony overlooking the Coral Sea.
Reviews collected from customers who booked on AccorHotels.com
I found this hotel ok but a little underwhelming. It may be the location, but I was expecting more for the price we paid. Little things like holes in the carpet and overwhelming odours in parts of the hotel we're offputting. I guess the chain leases some of the rooms from owners, rather than owning the whole place. Then there was the "don't steal me" coathangers and the cost to replace soap/shampoo reminded us of the cost-focus of the place. The pool was the upside of the place, shady and relaxing.
Hello there Davide, Thank you for taking the time to give us your feedback from your recent stay. We are pleased you liked the location and our relaxing lagoon pool however, it is disappointing to hear we did not meet your expectations. We are currently in the process of major change here at the resort. We have recently repainted the exterior of the resort and once completed we will shift our focus to a scheduled interior refurbishment. We are a fully self-contained apartment resort and most of our guests stay longer than hotel stays. For this reason we do not supply additional supplies such as soap, shampoo, dishwashing liquid etc. Most guests will go and do a big shop at our local Coles for their holiday. We have an emergency supply here for guests if they run out which can be purchased for a minimal charge. This is a common practice with self-contained apartment style resorts. We appreciate you sharing your comments and it is our hope that you will give us the opportunity to better meet your expectations next time your holiday in Palm Cove.
The apartment was bigger than I expected. Family of 2 adults & 2 kids. Each child had a double bed each .... which was great, 2 bathrooms. exceptionally clean and modern. Across from the fabulous beach. Loved the size of the pool but wished it was a little heated but having the beach across the road made it all great. Love , love loved it... cant wait to go back.
We can't wait to welcome you back here!! Thank you so much for taking the time to share your experiences at the Grand Mercure Rockford Esplanade Palm Cove. It is so satisfying for us when we 'exceed' guest expectations... and it certainly sounds like we ticked that box for you. It is also such a pleasure to have guests stay with us who appreciate the wonderful facilities and services we offer. We continually strive to provide a superior service for every customer and it makes it all worth while when we receive positive feedback like yours. Again, we appreciate you sharing your comments and look forward to welcoming you back as our guest on your next Palm Cove holiday.
our 2b'room apartment was good. the 2nd room was very small. cooking facilities were cramped but feasible. great location & lovely outlook across the pool. service was good & helpful overall a very nice spot
Thank you. We really do appreciate your feedback regarding your stay at the Grand Mercure Rockford Palm Cove. We generally find, our Tropical (2 Bed Compact) Apartment is big enough for a couple (and two small children who want to be close to mum and dad) however we do have a range of larger apartments so keep this in mind for your next visit. I will share your comments with our team as we strive to continuously provide a superior level of quality and service. Thank you again for sharing your experience and we look forward to welcoming you back here to the Grand Mercure Rockford Esplanade Palm Cove in the not too distant future.
Enjoyed a great stay in 2 x 2 bedroom apartments, over 3 nights. Rooms were exceptional, clean, comfortable and well appointed. Kids loved the pool and was close to the beach and lots of cafes. Would highly recommend!
Dear Jane, Thank you for taking the time to post your feedback. We loved having you and your family stay with us and hope you can all come back again. Keep an eye out for specials on the Australia Day long weekend, The Ironman in June and of course, Reef Feast in October. Best wishes, Alex Crichton
Love this place. We have stayed here every Melb cup weekend for about the last 8 years. Apartment is always clean and tidy. Has all appliances including washing machine, dryer and dishwasher. Close to shops, beach and restaurants, so never far to get a meal. A variety of options from up market restaurants to pizza and ice cream stores. We stay in one bedroom apartment with 14y.o. with a day bed. Day bed area (has a dbl bed) can be closed off to make a second bedroom with tvs' in both bedroom and living area. Only down side is that WIFi is extra cost so just use our phone allowance.
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