Sofitel Macau at Ponte 16

Customer review rating (ALL Rating) 4.8/5 332 reviews

Sofitel Macau at Ponte 16 - Image 1
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Sofitel Macau at Ponte 16 - Image 3
Sofitel Macau at Ponte 16 - Image 4
Rua do Visconde Paco de Arcos, 0 MACAU, Macau SAR, China

Description

Hotel extras

  • Explore Macau's historical heritages with walking distance.

  • Fabulous city, harbour or river views with floor to ceiling windows.

  • Mansion Suites all with spacious living room and walk-in bathtub.

  • Two outdoor swimming pools with terrace and garden combined, the fun is guaranteed.

  • Family rooms set up, kid's friendly restaurants and Angry Bird Game Center are all fun.

Our accommodation(s)

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Hotel location

Sofitel Macau at Ponte 16

Rua do Visconde Paco de Arcos
0 MACAU
Macau SAR, China

GPS:22.196944, 113.535833

Telephone
Fax +853 8861 0018

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  332 reviews

TripAdvisor Rating  4.5/5  6,421 reviews

Certificate of excellence 2023

Great

TripAdvisor rating 5.0/5

Loha K TripAdvisor review

I have a great time here and especially Ann and Kristine who work at the lounge is so kind. I will definitely comeback here. Thanks so much and I can’t wait to comeback again . The hotel is not really new but it’s still ok to stay . You can walk to any place.

Great People Great Accomodation

TripAdvisor rating 5.0/5

Exploration596548 TripAdvisor review

Sofitel gave us a very generous upgrade. The pillows were perfect! Victor, Kristine, Ann, and Catherine were very kind and went the extra mile to assist us with where to go, etc. Overall, it's a joy and a relief that there are people conversant in English in a foreign land.

Well Located and good services

Customer review rating 5.0/5

Amatha Families - Confirmed reviews ALL

The room is very clean and comfortable. the staff is very helpful and polite. Hotel is located at the good location, it surrounds with the restaurants and shops, there is a bus stop in front of the hotel and there are busses for transporting to border and ferry terminal. I will be back again.

Dear Thavornvongs A., We very much appreciate your comments regarding your stay at the Sofitel Macau at Ponte 16. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dawn Yu 宾客体验总监 澳门十六浦索菲特酒店

Best experience with club millesime

TripAdvisor rating 5.0/5

YoungGyu L TripAdvisor review

I booked sofitel macau 13/April ~ 15/April. When I arrived at this hotel, staff came to us and guided to 17th floor for fastest check-in. Most of all, ☆Russel☆is the best hotel member. He prepared my wife birthday cake!! I want to come again soon.

Logistical Nightmare

TripAdvisor rating 1.0/5

Patman8 Couples - TripAdvisor review

Logistical Nightmare! Bus from Port staff was yelling at her kids on the phone the entire ride. Room wasn’t ready at 5 to check in. Staffs English Language wasn’t even basic. Casino was just old and tired. Drop us off at the wrong destination when time to leave I guess the difference between a ferry and a bridge is subjective 🤔

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Other web-users rate our hotel

  • 7,107 reviews 9.4/10 Location
  • 6,278 reviews 8.2/10 Room
  • 7,679 reviews 8.8/10 Service
  • 53 reviews 5.5/10 WiFi
  • 2,466 reviews 9.1/10 Cleanliness
  • 2,437 reviews 9/10 Food
  • 1,292 reviews 9/10 Breakfast
  • 74 reviews 8.3/10 Sustainability

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.