Novotel London Paddington 4 stars

Customer review rating (ALL Rating) 4.3/5 2,483 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Swimming pool, sauna and fitness centre

  • 15-minute link to Heathrow Airport via Heathrow Express and link to Elizabeth line

  • 206 modern guest rooms and 11 disabled accessible rooms

  • 11 meeting rooms with high quality facilities and free Wi-Fi

  • Short walk to Hyde Park and Kensington Gardens

Our accommodation(s)

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Hotel location

Novotel London Paddington

3 Kingdom Street, Sheldon Square, Paddington
W2 6BD LONDON
United Kingdom

GPS:51.519046540144, -0.1825473208714

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

No.3 Restaurant

Welcome to No.3 Restaurant & Bar at Novotel London Paddington. Indulge in our stylish, vibrant bar and restaurant serving international cuisine with a colourful variety of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  2,483 reviews

TripAdvisor Rating  4.0/5  3,222 reviews

Certificate of excellence 2023

Great location and service

TripAdvisor rating 5.0/5

reinaldoputraa TripAdvisor review

Located in the heart of Paddington area, Novotel has indeed a great location. Service is great and my wife and I were upgraded to the Executive room in the ninth floor. We had a beautiful Paddington railway view from our room. Also as ALL Gold member, we were given a wide range of welcome drink options in the bar - which we really appreciated. We will definitely return here when we are around London area.

Dear reinaldoputraa, We are delighted to learn how much have you enjoyed your stay and visit to London. Looking forward to welcoming you again soon. Kind regards, Paulo - Operations Manager.

A very comfortable hotel in a convenient location and reasonably priced.

Customer review rating 4.0/5

Peter Solo - Confirmed reviews ALL

Good service Pleasant dining room Comfortable rooms Clean and well looked after Friendly staff

Reception and staff - Good / Rooms - Awful

TripAdvisor rating 3.0/5

RicMH Business - TripAdvisor review

Actually booked this hotel for two nights but cancelled the second night and booked elsewhere. Look, there is nothing really wrong with it but for the price you should expect more, and I did get a lovely hotel nearby for less than half the price Novotel were charging. First impressions can be misleading. The reception of this hotel is very glamorous and the staff welcome was very professional and friendly. You immediately think you are in a very fancy hotel. But then you go up in the lift to your floor and it is like you have entered a different hotel... One that is so much older and has had no money spent on it for decades. Everything becomes very beige, and very tatty. The rooms were frankly so dated in appearance I thought I'd entered a time warp. Certainly not worth the high price they are charging and a world apart from the reception and greeting. If Accor cannot be bothered to spend any money on the rooms of this hotel I would recommend you stay elsewhere.

Dear RicMH, Many thanks for your review and feedback. We are currently undergoing extensive renovations - public areas and facade with prospects of doing the bedrooms next. I hope that when the time is right, you will give us the opportunity of welcoming you again in our property or one of our sister properties in your next visit to London. Kind regards, Paulo Bernini - Operations Manager.

Good location

Customer review rating 4.5/5

Paul M. Friends - Confirmed reviews ALL

Football weekend with my friends. Hotel was in great location and all staff very friendly and helpful. Bag drop in the morning so we could enjoy our Saturday without carrying them around with us. Room was clean and spacious enough for 3 adults. Only issue was the air con fan in the room wasn’t working so we slept with the window open all night. Would stay again

Customer review rating 5.0/5

Alun Couples - Confirmed reviews ALL

Usual friendly welcome, especially from Gilli. Only a brief stay but as enjoyable as ever.

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Other web-users rate our hotel

  • 1,478 reviews 9.6/10 Location
  • 1,729 reviews 5.6/10 Room
  • 1,560 reviews 8.6/10 Service
  • 31 reviews 7/10 WiFi
  • 852 reviews 8.4/10 Breakfast
  • 661 reviews 5.8/10 Cleanliness
  • 342 reviews 8/10 Pool
  • 160 reviews 7.9/10 Wellness Area

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