all seasons Wagga Wagga Pavillion hotel

"Convenience in Wagga Wagga"

4th May 2012, B50SS, Melbourne, Australia

Service, comfort and staff assistance I found excellent.The room was quiet and quite restfulAnd will stay at the All Seasons Pavillion again

"Great Stay"

8th August 2011, Wollongong

We were very impressed with the service & comfort of the Wagga Wagga Pavilion.The room was spacious , comfortable & clean.Also noted that it seems to attract regular clientel, as some guests were on first name basis with staf f. Also locals were using bar/ resturant....all means they are doing something right - good service.

Management responseDear Guest,Thank you for your kind words and positive ratings.The Pavilion team always endeavours to provide a "home away from home" feel, whilst maintaining the highest standard of professionalism and service.The team are estatic to hear of your favourable comments.Kindest Regards,Peter McIntyre
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"Poor standards"

17th July 2011, Townsville

You should have the whole hotel sprayed for insects. I have photos of the insect problem, even when l checked out l gave the front desk a few samples of what was crawlling around.Your maintenance in and around the room needs some attention.How did the insects get in? All doors and windows were closed.The rooms slide door and fly screen needed new rollers so that it would slide more freely

Management responseDear Guest,Thank you for your review.At the time of your stay the entire city was experiencing an unprecedented influx of insects as a result of heavy rainfalls. The hotel made a considerable investment - having professionals spray three times - to ensure that our guests were largely undisturbed. I do regret that your experience did not reflect this.A manager is on site and available 24/7. Any issues that arise will be immediately resolved should the guest notify us.I appreciate your feedback, though I regret that you have downgraded the hotel on all criteria based on a solitary issue that was beyond the control of any property in Wagga Wagga at the time.Please call or email me personally when next you travel to the city and I will personally ensure your stay is positively memorable.Thank you once again for your review.Kindest Regards,Peter McIntyre
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"All Seasons Wagga"

24th June 2011, Wodonga

Motel was fine and the rooms etc were terrific. My only complaint was that there was insufficient parking for people staying at the motel as I think a lot of the parking spots were taken up by people using the restaurant and therefore we had to park our car in the street.

Management responseDear Guest,I am delighted that you enjoyed your stay with us and rated us "good" or "excellent" in all criteria.Although we have ample parking for our own guests, on a very rare occasion, events at nearby venues result in outside patrons encroaching on our spaces. Provisions are being made to ensure this no longer occurs. We are proud to provide complimentary parking to all our guests.Thank you once again for your very positive review and I look forward to introducing myself when next you stay.Kindest Regards,Peter McIntyre
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"Impressive"

19th June 2011, Bendigo

friendly staff with a natural welcoming persona ensured our late Winters night arrival was stress free. The room was spotless and had alll amenities we needed to be comfortable and to sleep well. The interior was spectacular and caused us to pause and appreciate it.

Management responseDear Guest,It's great to hear that you enjoyed our genuinly welcoming service. We understand that after a long day of travel guests appreciate a friendly and efficient hotel check-in.It's equally pleasing to hear that you were impressed by our very unique architecture, as well as our clean and comfortable rooms.We look forward to providing another warm welcome when next you visit!Kindest Regards,Peter McIntyre
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