Novotel Balikpapan 5 stars

Customer review rating (ALL Rating) 4.3/5 591 reviews

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Description

Hotel extras

  • Range of spa and leisure facilities

  • 14 well-equipped meeting rooms

  • Spacious rooms with air conditioning

  • 9-minute drive from Pertamina Golf Course

  • 16-minute drive from Sultan Aji Muhammad Sulaiman Sepinggan Airport.

Our accommodation(s)

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Hotel location

Novotel Balikpapan

JL Brigjen Ery Suparjan No 2
76112 BALIKPAPAN
Indonesia

GPS:-1.275971, 116.834801

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  591 reviews

TripAdvisor Rating  4.0/5  656 reviews

Recommended

Customer review rating 5.0/5

Kiky M. Families - Confirmed reviews ALL

1. Fulfill our request to do treatment for carpet since our 2 sons having dust allergy. 2. Clean & neat every inch of room. 3. Reasonable value to stay even extended night. 4. Friendly staff. 5. Located on city center and has good view to swimming pool and Balikpapan Gulf. 6. Member of ALL got benefit to purchase room after stay during check out.

Dear Kiky M., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

Good Stay, Good Hotel and Very Friendly Staff

Customer review rating 5.0/5

George H. B. Business - Confirmed reviews ALL

Stayed at this hotel for business and enjoyed the stay

Dear George H B., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

Room upgraded

Customer review rating 5.0/5

Ivon Families - Confirmed reviews ALL

Thank you for the room upgrade to the next tier as platinum member

Dear Ivon Elim L., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

Decent stay

Customer review rating 3.5/5

Alessio Business - Confirmed reviews ALL

The hotel is overall good. Main issues are mold in the bathrooms, stained carpets and a few mishaps with the people at the counter

Dear Alessio C., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive some constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

Good stay

Customer review rating 5.0/5

Mritunjai K. C. Solo - Confirmed reviews ALL

Well behaved of staff. Good food.

Dear Mritunjai Kumar c., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

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Other web-users rate our hotel

  • 70 reviews 9/10 Location
  • 399 reviews 7.5/10 Room
  • 317 reviews 7.9/10 Service
  • 10 reviews 6.3/10 WiFi
  • 172 reviews 6.6/10 Cleanliness
  • 131 reviews 8.7/10 Breakfast

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