Novotel Balikpapan 5 stars

Customer review rating (ALL Rating) 4.3/5 596 reviews

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JL Brigjen Ery Suparjan No 2, 76112 BALIKPAPAN, Indonesia

Description

Hotel extras

  • Range of spa and leisure facilities

  • 14 well-equipped meeting rooms

  • Spacious rooms with air conditioning

  • 9-minute drive from Pertamina Golf Course

  • 16-minute drive from Sultan Aji Muhammad Sulaiman Sepinggan Airport.

Our accommodation(s)

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Hotel location

Novotel Balikpapan

JL Brigjen Ery Suparjan No 2
76112 BALIKPAPAN
Indonesia

GPS:-1.275971, 116.834801

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  596 reviews

TripAdvisor Rating  4.0/5  656 reviews

Decent stay

Customer review rating 3.5/5

Alessio Business - Confirmed reviews ALL

The hotel is overall good. Main issues are mold in the bathrooms, stained carpets and a few mishaps with the people at the counter

Dear Alessio C., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive some constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

Good stay

Customer review rating 5.0/5

Mritunjai K. C. Solo - Confirmed reviews ALL

Well behaved of staff. Good food.

Dear Mritunjai Kumar c., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

Excellent service and attention to detail

Customer review rating 4.5/5

Gustav Solo - Confirmed reviews ALL

I forgot some personal items in the room safe and was promptly notified by the staff. Really appreciate the honesty and level of service from all the staff.

Dear Maxwell Gustav M., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

Well done

Customer review rating 5.0/5

Ricky R. Business - Confirmed reviews ALL

All services are very satisfactory. Team are respectful and honest. Thank you so much for your service and hospitality.

Dear Ricky R., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

Good

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

GOOD

Dear M. R., We very much appreciate your comments regarding your stay at the Novotel Balikpapan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sigit BUDIARSO General Manager

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Other web-users rate our hotel

  • 70 reviews 9.2/10 Location
  • 403 reviews 7.6/10 Room
  • 322 reviews 7.9/10 Service
  • 10 reviews 6.3/10 WiFi
  • 187 reviews 8.8/10 Food
  • 174 reviews 7/10 Cleanliness
  • 137 reviews 8.8/10 Breakfast
  • 21 reviews 5.9/10 Value

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Customer review rating (ALL Rating) 4.3/5 (171 reviews)

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.