ibis Melbourne Glen Waverley 3.5 stars

Customer review rating (ALL Rating) 4.2/5 1,245 reviews

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297 Springvale Road, 3150 GLEN WAVERLEY, Australia

Description

Hotel extras

Guests staying at ibis Melbourne Glen Waverley can enjoy a wide range of convenient services and facilities, such as complimentary WIFI access in guest rooms and throughout the hotel, connecting guest rooms and reduced mobility guest rooms.

Our accommodation(s)

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Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.882978, 145.1652

Telephone
Fax +61 3 9518 7117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ibis Kitchen and Bar

ibis Kitchen and Bar is located on the ground level of the hotel, and open for Breakfast, Lunch, Dinner and afternoon and evening drinks. A Bistro style menu is suited to both business and leisure travelers seeking an easy, comforting and delicious meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,245 reviews

TripAdvisor Rating  4.0/5  576 reviews

Great hotel

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Stayed 1 night. Comfortable bed, great service, friendly staff, clean room, excellent food, secure parking.

Dear Guest, Many thanks for your feedback. We are thrilled to hear that you enjoyed a comfortable stay with us, complemented by the great service and friendliness of our staff. It's wonderful to know that the cleanliness of our rooms met your expectations and that you had the opportunity to savor the excellent food at our restaurant. We regret to hear about the inconvenience caused by the toilet roll holder in your room. Please rest assured that we uphold high standards of maintenance and care for all our facilities, and your feedback will be forwarded to our team to ensure such oversights are promptly addressed. We are also pleased that you found our parking secure and convenient, as we strive to provide a complete and worry-free experience for our guests. Kelum Gintotage Hotel Manager ibis Melbourne Glen Waverley

Brilliant

Customer review rating 5.0/5

Joseph L. Couples - Confirmed reviews ALL

Very very clean and well run staff fantastic

Dear Joseph, Thank you for this kind review. Your acknowledgment of our team's dedication and the exceptional service provided by our night manager fills us with immense pride. It is truly gratifying to know that our efforts to maintain high standards of cleanliness have not gone unnoticed and are appreciated by our esteemed guests. Please rest assured that such positive feedback serves as a powerful motivator for us to continue delivering an outstanding experience to all who stay at ibis Melbourne Glen Waverley. We look forward to welcoming you back on your next visit. Best wishes, Kelum Gintotage Hotel Manager ibis Melbourne Glen Waverley

Nice, comfortable and welcoming

Customer review rating 4.5/5

Dennyvm Families - Confirmed reviews ALL

Secure parking was a blessing. Reception staff great. Room was clean, tidy no smells and bed was comfortable. Breakfast was great. Kitchen staff quick to restock empty servers and hospitality staff were very helpful. No issues from us. Well, done Accor Ibis.

Dear Denny, Thank you for reviewing your stay. We're delighted to hear that you found our secure parking to be a blessing and that our reception staff made a great impression. The comfort and cleanliness of your room are aspects we take great pride in, so it's rewarding to know that these details contributed to your positive experience. It's particularly heartening to see the positive impact our staff had on your stay, from the night crew on Saturday to the breakfast and kitchen staff on Sunday morning. We strive to offer a welcoming atmosphere complemented by efficient and helpful service, and it's pleasing to see this reflected in your comments. Your enjoyment of our breakfast offerings and the efforts of our team to ensure everything was well-stocked and inviting is much appreciated. It's our goal to provide a memorable dining experience for all of our guests. Also, we are glad to note your satisfaction with our sustainability initiatives, even though they were not rated in your survey. We continually work towards making meaningful environmental contributions. As a valued Classic status member of ALL – Accor Live Limitless loyalty programme, your feedback is especially important to us, and we're thrilled that you would recommend our brand. We also hope that you will continue to enjoy the benefits and experiences that come with being a part of our loyalty programme. We look forward to welcoming you back in the future. Best wishes, Youcan U Duty Manager ibis Melbourne Glen Waverley

Very happy as usual.

Customer review rating 4.5/5

Brenda B. Families - Confirmed reviews ALL

Two rooms with comfortable beds, quite satisfying breakfast and helpful staff. Only one room supplied water which was a bit disappointing.

Dear Brenda, Thank you very much for your review. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are especially glad that you found our team members to be helpful and professional, and that you appreciated our prime location. Thank you for your suggestion, we will be taking it into consideration as the satisfaction of our guests is of utmost importance to us. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Youcan U Duty Manager ibis Melbourne Glen Waverley

RETURN VISIT

Customer review rating 5.0/5

Jont Couples - Confirmed reviews ALL

We stay at this Hotel at least 4 times a year for periods of up to 2 weeks. Our most recent stay was comfortable and relaxing.

Dear Jon, We are glad to receive such a positive review! It is always a pleasure to hear from our repeat guests, and we are delighted that your latest visit was both comfortable and relaxing. We take great pride in our friendly staff and thank you for acknowledging their efforts to ensure your experience was welcoming, particularly during breakfast time. We have noted your observation regarding the carpet off the elevator. Please rest assured that we strive to maintain impeccable standards of cleanliness throughout our hotel, and your comment will serve as a reminder to address all areas with the same level of attention. Your commendation of our restaurant, ibis Glen Waverley, is much appreciated. Our team is passionate about providing excellent meals and service, so it is rewarding to know that this was a highlight of your stay. We look forward to welcoming you back soon. Best regards, Claudia Hindmarsh Guest Experience ibis Melbourne Glen Waverley

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Other web-users rate our hotel

  • 477 reviews 8.9/10 Location
  • 830 reviews 6/10 Room
  • 760 reviews 7.3/10 Service
  • 12 reviews 4.2/10 WiFi
  • 403 reviews 5.1/10 Cleanliness
  • 217 reviews 4.9/10 Value
  • 177 reviews 7.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.