ibis Melbourne Glen Waverley 3 stars

Customer review rating (ALL Rating) 4.2/5 1,229 reviews

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Description

ALLSAFE approved hotel

Hotel extras

Guests staying at ibis Melbourne Glen Waverley can enjoy a wide range of convenient services and facilities, such as complimentary WIFI access in guest rooms and throughout the hotel, connecting guest rooms and reduced mobility guest rooms.

Our accommodation(s)

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Hotel location

ibis Melbourne Glen Waverley

297 Springvale Road
3150 GLEN WAVERLEY
Australia

GPS:-37.882978, 145.1652

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

ibis Kitchen and Bar

ibis Kitchen and Bar is located on the ground level of the hotel, and open for Breakfast, Lunch, Dinner and afternoon and evening drinks. A Bistro style menu is suited to both business and leisure travelers seeking an easy, comforting and delicious meal.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,229 reviews

TripAdvisor Rating  4.0/5  574 reviews

Excellent location

Customer review rating 4.5/5

Marc Couples - Confirmed reviews ALL

Great location, fresh room, friendly staff

Dear Marc, Thank you for this high rating. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. Thank you for highlighting our great location. It would be a pleasure to welcome you back on a future occasion. Best wishes, Kelum Gintotage Hotel Manager ibis Melbourne Glen Waverley

Fantastic staff, great dining and catering.

Customer review rating 4.5/5

Erik Couples - Confirmed reviews ALL

We cannot thank the staff enough for their support during our stay. All our needs were met. Our room was very comfortable and the bed was exceptional. The meals were extremely good and the catering was superb, in fact exceeding our expectations. We highly recommend ibis Melbourne Glen Waverley.

Dear Erik, We thank you for this kind review. We're thrilled to hear that our staff, especially Don and Anne, made a positive impact during your stay and that our room standards met your expectations with exceptional comfort. It's wonderful to know that the dining experience and catering for your event surpassed what you anticipated. Our team strives to provide a welcoming atmosphere for all our guests, and we're glad this was evident to you. We all look forward to the pleasure of seeing you again in the future. Kind regards, Kelum Gintotage Hotel Manager ibis Melbourne Glen Waverley

Well located, staff were great

Customer review rating 4.5/5

Roz M. Business - Confirmed reviews ALL

Room was not that big so there were few options to relax other than the bed but overall a sufficient stay

Dear Roz, Thank you for your recent stay and for taking the time to leave a review. We're delighted to hear that our staff made a great impression and that our location was well-suited to your needs. It's wonderful to know that the proximity to various amenities and our team's friendliness stood out to you. Regarding the room size, we aim to provide a comfortable environment and our Superior Rooms offer more space which might better suit your preference for relaxation options. We also note your experience during breakfast and appreciate this feedback; we strive to maintain our high standards even during busier periods and will continue to ensure all guests enjoy our breakfast offerings. We hope to have the pleasure of welcoming you back on a future visit. Best wishes, Kelum Gintotage Hotel Manager ibis Melbourne Glen Waverley

Well located close to restaurants and better than average Ibis

Customer review rating 4.0/5

Shane Business - Confirmed reviews ALL

Check in was quick and easy and we were upgraded to top floor. Room was spacious and clean and well kept. Welcome drinks were given and car parking for free with guaranteed space so was very pleased. Downside was breakfast was terrible as almost nothing on offer as your bus had been through just before us. Luckily breakfast was complimentary for my status. Also welcome note was left in room and referred to a gift but nothing was left.

Dear Shane, Thank you for your review. We're thrilled to hear that your check-in process was smooth and that the room upgrade to the top floor added to your comfort. Our team is glad that the cleanliness and maintenance of the room met your expectations, and that you appreciated the complimentary welcome drinks and car parking. On the other hand, we regret to hear about your breakfast experience. While we typically receive positive feedback on our breakfast offerings, we understand that on busy mornings, replenishment can take a moment longer than usual. Rest assured, this is not indicative of our usual standards. We also apologize for any confusion regarding the welcome note and the mentioned gift; we will look into this matter to ensure our welcome gestures are consistently delivered. We hope to hear from you soon. Best regards, Kelum Gintotage Hotel Manager ibis Melbourne Glen Waverley

clean room, good location, bad stay

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

arrival : check in system issues, reservation acknowledged but not in system. 15' later checked in.

Dear Guest, thank you for taking the time to share your experience at our hotel. We're pleased to hear that you found our rooms to be clean and our location advantageous. Our staff strive to maintain high standards of cleanliness and convenience for our valued guests such as yourself. We regret to hear about the check-in system issues you encountered upon arrival. We always aim to provide a smooth and efficient check-in process, and it is disheartening when technical difficulties cause delays. Please rest assured that this is not indicative of our usual standards. Though our reservation system is typically reliable, we recognize the frustration that any discrepancy can cause and we sincerely apologize for any inconvenience this may have caused you. We hope to welcome you back in the future. All the best. Kelum Gintotage Hotel Manager ibis Melbourne Glen Waverley

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Other web-users rate our hotel

  • 463 reviews 8.9/10 Location
  • 819 reviews 5.8/10 Room
  • 749 reviews 7.4/10 Service
  • 15 reviews 4/10 WiFi
  • 399 reviews 5.1/10 Cleanliness
  • 209 reviews 4.9/10 Value
  • 170 reviews 7.6/10 Breakfast

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