Hotel - Mercure Valence Sud Hotel
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Mercure Hotel

Mercure Valence Sud Hotel

2 rue de Chantecouriol 
26000 VALENCE
FRANCE

284 reviews
TripAdvisor Rating Based on 284 reviews
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Mercure Valence Sud Hotel

Mid-scale hotel for business trips or leisure

Between Vercors and Ardèche, the Mercure Valence Sud hotel benefits from an ideal location at the intersection of the A7 highway coming from Lyons and the A49 coming from Grenoble. An ideal holiday stopover and set in the south of Valence business district, this hotel has comfortable rooms that invite you to relax. Want to unwind after a day of seminars or visits? Dive into our outdoor pool or take a seat on the terrace of the adjacent Courtepaille restaurant.

Valence, a village nestled on the banks of the Rhône has kept the charm and authenticity of southern French cities. Strategic capital of the southern Rhône-Alpes and Drôme prefecture, Valence is steeped in heritage, gardens and canals. Colorful markets, Jouvet Park, Peynet bandstand and welcoming pedestrian streets herald your arrival in beautiful Provence. Come sample wines from the Rhône valley as well as our gourmet specialties. The South of France starts here.

Hotel extras

Free enclosed outdoor car park with surveillance, two 861 sq. ft. (80 m²) modular meeting rooms with free WIFI access for your meetings. We have an outdoor pool and don't forget to enjoy the beautiful view of Crussol castle.

This hotel is Planet 21 Bronze
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Swimming pool
    • Pool
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • Wi-Fi in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking (Nearby)
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 5  EUR
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Outdoor unheated pool

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - Mercure Valence Sud Hotel

2 rue de Chantecouriol
26000
VALENCE
FRANCE

Tel: (+33)4/75408070
Fax: (+33)4/75443920

Check-in from 12h00
Check out up to 12h00
Access and transport
  • Gare routière Valence centre : Valence centre
  • LYON SAINT EXUPERY At 100km / 62.14 miles
  • VALENCE At 6km / 3.73 miles

GPS : 44.903015, 4.879295

Our rooms

To enhance your comfort, our rooms are being renovated from March 14 to July 1, 2016. We apologize for any inconvenience caused.

  • Standard Room with 1 double bed
    Standard Room with 1 double bed

    You'll love our warm and comfortable room equipped with upscale bedding, WIFI, tea and coffee making facilities, air conditioning, flat-screen TV with Canal+, mini fridge and bathroom with shower.

  • Standard Room with 2 x Single Beds
    Standard Room with 2 x Single Beds

    You'll love the comfort of our modern room equipped with upscale bedding, WIFI, tea and coffee making facilities, air conditioning, flat-screen TV with Canal+, mini fridge and bathroom with shower.

  • Privilege Room with a double bed
    Privilege Room with a double bed

    Experience the indulgence of our comfortable room and enjoy upscale bed linen exclusive to Mercure, iPhone/iPad docking station, Nespresso machine and many other subtle touches designed to ensure the perfect stay, whether it's for business or leisure.

  • 75 rooms
  • 25 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 9 family rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Minibar
    • RJ 11 outlet
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

GRILL COURTEPAILLE Restaurant
Photo non contractuelle / Strictly non binding
Lunch
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

GRILL COURTEPAILLE Type of cuisine: French


The Courtepaille grill restaurant forms part of the hotel and is directly accessible from the ground floor.

Find out more and book
BAR DE L HOTEL Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR DE L HOTEL

See all our restaurants and bars

Your meetings and events

Mercure Valence Sud Hotel Meeting Room

Our meeting rooms


  • Number of meeting rooms: 3
  • Maximum size: 80 m2
  • Maximum capacity: 70
  • Maximum banquet capacity: 50

Our customer reviews for Mercure Valence Sud Hotel

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 284 reviews

Robert N 2015/02/01
« Only 2 of 3 confirmed rooms available »

In principle the hotel is very good according to Accors Mercure-Standard in France. Unfortunately om arrival around 20:00 only 2 of the 3 confirmed rooms were available and the hotel was fully booked. It lasted some time for them to organize a room in a 17km distancd (Ibis Style). Anyway this room was for free and we got three free drinks in the Restaurant.

François D, Gérant at Mercure Valence Sud, responded to this review

Dear Sir Robert, By answering our questionnaire, you have taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely. François D’AMATO General Manager

John M 2014/11/14
« Delightful Hotel and Staff »

Stopped off for one night on the way south. The Mercure is just off the Autoroute and easy to access with a large secure parking area. As we had booked online, reception was fast and we were made to feel very welcome. Rooms are a little on the small side but very comfortably furnished and perfectly adequate for two. The bathroom is modern and well equipped with a good selection of toiletries. There is a spacious lobby with comfortable seating areas and bar. A Courtepaille restaurant is attached to the hotel where the comprehensive breakfast is provided, this includes hot and continental choices and is buffet, all you can eat style. The restaurant also serves meals from 1100 - 2300. We enjoyed a very good dinner at reasonable price. To us, this was a very pleasurable stay and we will return for a longer period to explore this part of the Rhone valley.

François D, Gérant at Mercure Valence Sud, responded to this review

Dear Sir, Madam, Thank you for having taken the time to give us your views on your stay in our hotel in Valence. My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in one of the hotels of the Mercure network. Yours sincerely. François D’AMATO Director Mercure Valence Sud

SpainPeter 2014/10/03
« Very Good for Overnight stay »

We found some of the comments from past reviews not at all what we experienced , we thought the hotel was well worth the price for a good overnight stay less than 40% of what other Mercure hotels were charging in France . So you have to get everything in perspective. Yes the rooms are not large but they were very clean and tidy and also presented well. Bathroom was spotlessly clean ( so what more do you want. Pool was not open hence due to the season so be-aware of this when booking. Staff were polite and helpful.Wifi very good. restaurant as previous reviewers have put is a chain but we had an excellent meal in there and it was so popular locals were using it good value for money. We shared a meal as the portions were more than adequate. Would book it again if traveling through the area.

François D, Gérant at Mercure Valence Sud, responded to this review

Dear Guest, First of all I would like to thank you that you took the time to communicate me your positive impressions concerning your stay in Mercure Valence Sud. I herewith would like to inform you that I transmitted your reactions to all my team members. Looking forward to meet you again in Mercure, I remain at your disposal. Yours sincerely. François D’AMATO Director Mercure Valence Sud

Paix123 2014/08/11
« Disappointed »

As usual Staff were fantastic and helpful and went the extra mile. Booked room awful, small & shoddy. Showed us family room, bigger but stank of cigarettes. Finally settled on 'disabled' room much bigger & had a good 2 nights. Breakfast worst ever experienced in a Mercure, nothing topped up despite being nearly an hour to go, waitress laid table for lunch without wiping table. Breakfast was in adjoining restaurant so may not been part of Mercure but this does need attention. Secure car park and communal seating area good. Beds comfortable and as said before staff excellent they just have a poor product to sell. What's happening Mercure you are always our hotel if choice but consecutive poor stays after years of great quality.

François D, Gérant at Mercure Valence Sud, responded to this review

Dear customers, Thank you for taking the time to tell us how you felt, following your stay in our establishment. Be sure we are very sorry to read that we didn't meet your expectations, nor just like Mercure standards and for that we deeply apologize. Our staff welcoming, dynamic and responsive must do everything to satisfy your needs and requests in order to make your stay a pleasant one. We hope to be able to prove our best to you in a future stay. With very best regards. François D'AMATO Director Mercure Valence Sud

F B 2014/05/30
« Not up to Mercure standards »

Well located, reasonable but not up to Mercure Standards -- Hotel room was fine, if a bit small, but air conditioning did not cool it down as it should have. Restaurant was a chain grill, not a usual Mercure restaurant and thus, disappointing. Must have been something else taken over recently by Mercure, from which we expect better.

CheshireukCheshire 2014/02/10
« Overnight stay »

We have stayed at this hotel three times now ,standards in hotel have been improved ,sadly breakfast a big let down, take off scrambled eggs , (more like baby food ) Dinner in resturant was very good as was the service.

François D, Manager at Mercure Valence Sud, responded to this review

Dear guest, Thank you for your comment. We are pleased to know that you like to stay at our hotel and we would like to thanks you for your fidelity. Make sure that we will do all our best to improve our quality for the breakfast and give you better satisfaction. Best regards. Eric Colin Responsable Hébergement.

Cyclefilm 2013/07/17
« Good travelling location but small, dirty rooms and unstable wifi »

I was disappointed by the state of the rooms. Usually Mercure Hotels are a step above Ibis, but this location is a step below the Ibis Budget brand. Tiny rooms. Cigarette burnt floors. Spider webs in the bathroom. On top of that, the Wifi keeps logging you out every few minutes, interrupting work by having to input the access code 6-7 times an hour! I will not be coming back to this location. Plenty of other hotels in the area to chose from.

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