Hotel - Mercure Oakridge Wanaka
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Mercure Hotel

Mercure Oakridge Wanaka

Corner Cardrona Valley and  Studholme Roads 
9381  WANAKA
NEW ZEALAND

936 reviews
TripAdvisor Rating Based on 936 reviews
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Check-in from 14h00
Check out up to 10h00
Paying

Services in the hotel and nearby

  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Outdoor heated pool
  • Fitness centre  (Nearby)
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request

Services and practical information

  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • QUEENSTOWN
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundromat
  • Porter

Leisure and activities

  • Outdoor heated pool
  • Fitness centre  (Nearby)
  • Well-being
    • Jacuzzi
    • Massage
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Nearby)
    • Golf course 9 holes (Nearby)
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Outdoor tennis court  (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Pedal boat (Nearby)
    • Rafting (Nearby)
    • Sailing facilities (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Nearby)
    • Archery (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)
  • Skiing (Nearby)
    • Cross country skiing (Nearby)
    • Downhill skiing (Nearby)
    • Ski hire facilities (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 18:00-20:00
    • Opening hours : Week-end 18:00-20:00

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 130 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • 27 family rooms
  • 2 connecting rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Phone with 2 handsets in room
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our customer reviews for Mercure Oakridge Wanaka

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating3.5/5 Based on 936 reviews

T186ZDritas 2017/04/09
« Spacious and relaxing »

Nice and big studio with lots of kitchen space, dining and sitting area. Room was fairly clean. Washroom is modern, but can use some update/maintenace/cleaning (pink watermarks in caulking, chipped caulking). The room was on sale at the time so it was good value.

223lt 2017/02/13
« I believe there must be some other better choices »

To start with, the hotel is not easy to find while driving. There is no clear sign of Mercure or Accor but the sign says other hotel name, which causes some confusion. There is no benefit for Accor Sliver member here. At least I didn't even get any compliment drinks. The soundproof of the room is poor as it has a thin joint door with next room. We were given a room on the ground floor. Since there is no thin layer of curtain between the window and the thick curtain, there is no privacy if we want to open the window to get some fresh air. The water from the shower easily gets to the ground outside of the bathtub. The edge between the floor and the toilet base is leaking water every time when flashing toilet, but we didn't notice until we found the bathmat next to the toilet became dirty colors...yak! Not a very pleasant experience this time. Although the bed is comfortable and the room is reasonable clean, for the price I paid for a Grand Mercure, it is not worth it.

Jacob W, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Dear 223lt, We regret that you did not enjoy your stay with us and take your comments on board in our strive to provide the best possible service to our guests. Our hotel name is Mercure Oakridge Resort and we do have this advertised at the entrance to our property. All of our rooms have net curtains for privacy and daylight to be let through. We have spoken to our maintenance team to resolve the issue with the toilet and please do not hesitate to contact our team if there is anything out of place in your room. Please note we are not a "Grand Mercure" property, we are a "Mercure" property. We wish you all the best on your onward travels.

vanessacG6571YC 2016/11/12
« best place we stayed in on the South Island »

This hotel is a little out of town but was perfect for us as we had a car and enjoyed the quiet location. We loved our room and the spas were amazing after a long day driving. Great value for money and Wanaka is absolutely beautiful. A must see if travelling through the South Island.

Keellie 2016/11/07
« Lovely Hotel, shame about the thin walls »

The service was outstanding that we received here, the hot springs were nice and relaxing and the meals were good too. However the 6.17am wake up call from the people next door due to the thin walls and their morning activity was not really appreciated and extremely disappointing. When there are not a lot of people staying the better option would be to not put people right next door to each other.

RFJ73 2016/09/21
« VISIT TO FRIENDS »

The service and the unit was good but the only problems were no Sky TV and no free Wifi in the room. This was unusual for an Accor listed Hotel. On discussion with Reception they said I should have had a Wifi voucher in my welcome card but this wasn't there.

Jacob W, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Dear RFJ73, Thank you for your review and your positive comments regarding your room and service. We do provide a selection of satellite channels and we will be speaking with our front of house team to investigate as to why your Wi-Fi was not provided appropriately. Once again thank you for your review and we wish you all the best on your onward travels.

Gmm1 2016/07/10
« NZ2016 »

After a big say skiing and being cold, the hot tubs are a welcome sign. Remember to go straight to the hot tubs when you get back to help you recover and because there aren't as many people. Easy to find and quiet

2016/05/28
« Mercure Oakridge Wanaka »

The property and the room are pleasant, and the staff are friendly. The property is not located 1.57 km from town center as stated on the website, but it suits us as we prefer a quieter location. The pool and sauna were inviting but at -1 degree we did not try it. We were advised that the pool was heated to between 25-30 degrees.

Kiwibean00 2016/04/23
« Our only choice in Wanaka »

We always enjoy the Oakridge - rooms are cosy and comfy, and the spa pools are a treat after a day hiking or skiing - plus the views are wonderful while you soak! It doesn't matter to us that the Oakridge is not in town - it's a quick enough jaunt in the car to get there.

WCCCalgary 2016/04/07
« Ok but strange »

Oddly quiet staff. Nobody seemed sure.of anything. Rooms somewhat worn but clean. Bathroom upgraded and very nice. Expensive and strangely arranged morning buffet. Not all of the selection include with the lower priced option

Jacob W, Guest Relations Manager at Mercure Oakridge Resort Lake Wanaka, responded to this review

Dear WCCCalgary, Thank you for your review and your positive comments regarding our clean rooms and bathrooms. We will be speaking with your reception staff and going over your comments to ensure our high standard of professional service is well maintained. We have two options for our breakfast buffet, continental and full breakfast, this is a usual industry standard. We wish you all the best on your onward travels.

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