Grand Mercure Azure Sea Whitsundays - hotel reviews in Airlie Beach
Hotel code: 6387
Accorhotels.com customer reviews in partnership with TripAdvisor
"Exceeded expectations!"
10th May 2012, Winnipeg, Manitoba, Canada
The accommodation exceeded our expectations, the view was fabulous the unit outstanding, we were there for one night each side of a sailing trip. The fact that there was an outdoor pool and in unit laundry only added to the benefits of staying there.
"Average not quite"
11th January 2012, Townsville
TYhe room was not ready when we arrived at 2pm. There was no where to wait out of the sun and heat other than to go down town. The bathroom was not clean. The drapes did not meet when closing them. You needed to be a contortionist to use the toilet paper as it was located on the wall behind the toilet. The bedroom was advertised as having a king size bed however I am sure it was a queen size. The view was amazing
"Lovely views of the Coral Sea"
29th June 2011, GingerLane, Coles Bay
Good location if you are young & fit. Steep walk to village so needed a taxi to get back. Very comfortable accomodation but for the price we paid a few things missing. Only 2 power points in kitchen so had to juggle the appliances. Poor shower rose in 2nd bathroom & no towel rails in 1st bathroom, but overall the unit was very comfortable & very quiet & the Manager was very helpful.
View management response »
Management responseWe love having guests stay with us that have enjoyed their stay and want to help us make it even better! The points raised re power points, towel hooks, shower rose and microwave placement are all in hand. Thank you.
« hide
"Disapointed"
19th February 2011, Tieri
Due to a death in the family we cancelled five days before arivial. A refund request was declined. Given the circumstances we requested a transfer of our holiday. This was also declined. As strong accour group supportors we felt a lack of compassion was displyed.
View management response »
Management responseThe only cancellation we had for this time was recorded as due to Cyclone Yasi. As Airlie Beach suffered no disruption other than some brief power surges due to this cyclone, the guests reasons for cancelling were invalid. A one night cancellation was charged. As this reservation was made through a travel agent it may well have been their decision to not allow a change of dates. We certainly would have allowed that , not only in the weather circumstances but also in the particular circumstances as stated by this guest. We do offer our sympathies for their loss. Unfortunately the travel agent never passed this on to us.
« hide
"Azura Sea Airlie Beach"
19th November 2010, Goldcoast
This was the best. very modern, clean, stunning views and we recived a free bottle of wine at dinner at a local restaurant. We are making this our local stay for when we go up on our next holiday
Hotel address
26-34 Raintree Place4802 AIRLIE BEACH
AUSTRALIA
How to reach the hotel
GPS :S 20° 16' 27.86'' E 148° 42' 55.25''
Contact the hotel
- Tel. (+61)7/49641000
- Fax. (+61)7/49641099
- reservations@azureseawhitsunday.com
