Hotel - Grand Mercure Azure Sea Whitsundays
Grand Mercure Hotel

Grand Mercure Azure Sea Whitsundays

26-34 Raintree Place 

218 reviews
TripAdvisor Rating Based on 218 reviews
Best price guarantee
From N/A --- Non member rate
From N/A --- Members' rate Members’ Rate, join while you book
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
Select your dates N/A ---

Grand Mercure Azure Sea Whitsundays

Upscale hotel for business and leisure

Located at Airlie Beach, gateway to the Whitsunday Islands with stunning 180 degree views over the Coral Sea to Hayman Island. Featuring 30 superbly appointed fully equipped apartments, tropical gardens, a spectacular infinity edge waterfall swimming pool & 5 minute walk to the beach & shopping. Reception hours are 8am to 6pm daily. If you wish to check-in after 6.00pm you must make prior arrangements direct with the property by calling 1800 450 028 or you may be unable to check-in.

Only minites walk to the seaside village of Airlie Beach with elfresco dining, great night life and resort shopping. Gateway to the Great Barrier Reef and stunning Whitsunday Islands. All at your fingertips at Grand Mercure Azure Sea.

Check-in from 14h00
Check out up to 10h00

Services in the hotel and nearby

  • Parking
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Number
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request

Services and practical information

  • Parking
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Beauty salon

Leisure and activities

  • Swimming pool
    • Number
    • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Babysitting on request
  • Outdoor tennis court  (Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Deep sea fishing/Sea fishing (Nearby)
    • Glass bottom boat (Nearby)
    • Jet skiing (Nearby)
    • Kayaking (Nearby)
    • Parasailing (Nearby)
    • Rafting (Nearby)
    • Rowing (Nearby)
    • Sailing facilities (Nearby)
    • Snorkelling/Scuba diving center (Nearby)
    • Water skiing (Nearby)
    • Wind surfing facilities (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Basketball facilities (Nearby)
    • Bowling (Nearby)
    • Darts (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Squash court (Nearby)
    • Volley ball facilities (Nearby)


  • Room service
    • Opening hours : Week N
    • Opening hours : Week-end N

Business services

  • Copy/print service available
See all services

Hotel location

Hotel - Grand Mercure Azure Sea Whitsundays

26-34 Raintree Place

Tel: (+61)7/49641000
Fax: (+61)7/49641099

Check-in from 14h00
Check out up to 10h00
Access and transport
  • Airlie Beach Coach Station : All, Airlie Beach
  • Whitsunday Coast At 25km / 15.54 miles
  • Shute Harbour At 12km / 7.46 miles

GPS : -20.274520, 148.714854

Our rooms

1 and 2 bedroom moderm spacious apartments and family apartment overlooking the Whitsunday Islands. Your home away from home, from a night to a week or two...Why not spoil yourself, our stunning Penthouses are large, luxurious, have hugh balconies with sun lounges. Spend your holiday in luxury.

  • 2 Bedroom Penthouse Ocean View and Study
    2 Bedroom Penthouse Ocean View and Study

    On the top level of the complex, this lavish, self-contained penthouse has two bedrooms, a study, two bathrooms, a lounge, dining and modern kitchen, huge balcony with ocean views and laundry. Up to 6 adults. No rollaway.

  • 1 Bedroom Apartment 1 Queen Bed Ocean View
    1 Bedroom Apartment 1 Queen Bed Ocean View

    Tropical bliss awaits you in this fabulous apartment. Providing absolute comfort, it features a lush queen bed, a balcony with outdoor furniture, fully equipped kitchen and TV with surround sound. Up to 2 adults. No rollaway.

  • 2 Bedroom Apartment Ocean View and Study
    2 Bedroom Apartment Ocean View and Study

    With sensational sea views and a balcony with outdoor furniture, the Two Bedroom + Study Apartment contains 2 queen-size beds or 1 queen-size and 2 single beds, plus a study with a double sofa, a full kitchen and TV with surround sound.

  • 2 Bedroom Apartment 2 Queen Beds Ocean View
    2 Bedroom Apartment 2 Queen Beds Ocean View

    Featuring two stylish bedrooms and bathrooms, each bedroom with an inviting queen bed, this apartment offers the comfort and convenience of a balcony complete with outdoor setting, fully equipped kitchen and surround sound TV. Up to 4 adults. No rollaway.

  • 30 rooms
  • 100% non-smoking hotel
    • 220/240 V AC
    • Airconditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • TV with VCR
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • High speed transmission line
    • Iron in room
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our customer reviews for Grand Mercure Azure Sea Whitsundays

Reviews collected from customers who booked on

TripAdvisor Rating 4.0/5 Based on 218 reviews
trevorw1215 2016/08/01
« Mercure Airlie Beach »

Great property but its obvious the management of this property is very poor. Lights that did not work, remotes that did not work and some even didn't even have batteries in them. The property urgently needs painting with damaged paint work everywhere in the unit we had. Its location is great but the enjoyment of the stay was let down by a lack of attention to detail and maintenance.

lilia_summers 2016/05/05
« Staff are very friendly and stunning view :) »

Stayed in unit 13. This room is great for family. However, soft furnishing need to be updated. Curtains are stained and falling off the hook, carpet in one of the room need attention., stained lounge chair, the outdoor furniture.... tried to fixed it by using a masking tape the same goes with the bathroom mirror in the en suite. The air conditioner filters need a desperate cleaning. The kitchen is equip well for longer stay. This is the only accor property that I have stayed without any bathroom amenities (may have just been overlooked). Overall, the friendly staff and stunning view made this property one of the nice accor I have stayed.

Allie321 2015/08/18
« What a view! »

Our apartment was the perfect home base for our trip to Airlie. The room was very spacious and comfortable and the view! Wow! The balcony was the perfect spot to lounge around on the deck chairs whilst indulging in the uninterrupted, seemingly endless views! The bathroom has byfolding shutters so that the view can be enjoyed from the bath as well! A definite highlight for us. Really enjoyed our stay at the grand Mercure, we will most definitely be back!

tanyad675 2015/05/31
« Ideal location »

Great full self contained apartment with spectacular views. Well maintained and very comfortable. Close to main strip in Airlie however extremely steep hill to climb back to apartments however cab is cheap.

Jill R 2015/01/10
« 4 1/2 Star disappoinment »

Room was a great size and in a good location. Staff were friendly however I was most disappointed in the cleanliness and maintenance of the room. The bathrooms were terrible and not clean. The walls were dirty and appliances had to be cleaned before we could use them. Towel rails, toilet roll holders and door handles were broken, the kettle even had to be replaced. Not well maintained or cleaned!

Vince B 2014/09/02
« Airlie beach »

The accommodation was very good but a little out of town without street lighting it made the trip home at night difficult . Manager could do with customer service training as a tradesman randomly turned up without notice to repair apartment shower.

Leo M 2014/07/28
« Terrible »

Filthy unclean rooms , dated ,no restaurant or room service for a grand mercurye and there is nothing around it to walk to to get something to eat . TV doesn't work. There was damp smell in unit 1. Definitely give this a miss . Spend a little more as u will be using this money on taxis all the time just to get to the action of the high street

Mike M 2014/07/13
« Great for the family »

We stayed in a 3 bed apartment ( 2 bed plus study) and what a great, spacious and well-planned apartment it was! The beautiful large balcony, the huge kitchen and family area, the generous bedrooms and the fantastically-comfortable beds were a real plus as far as we were concerned. The pools were a hit too, albeit the water was a tad cool and could have done with some solar heating!! Positioned just far enough out of the main street to avoid the noise but close enough to walk to the many shops (including the new Woolworths superarket) and the wonderful town pool/lagoon was another bonus! We loved it so much we are just about to book again for next year!

Garjil 2014/06/19
« A Great Place To Stay »

This property has fantastic views!!!!! It is comfortable and stylish and close to all Airlie Beach has to offer. The staff are very helpful in organising activities in the local area. The bed is great!!!

Donna S 2014/06/15
« Long weekend away »

We travelled to Airlie Beach from Townsville to catch up with friends. As we were travelling with my 21 year old son we decided on staying in an apartment, I am also an Accor member and the Grand Mercure is the only Accor hotel in Airlie Beach. We stayed in unit 29 which was on the top floor, the unit was huge. We had 2 king bedrooms with their own balconies, walk in robes and ensuites. Both ensuites had bath's one was a spa bath. The property was showing signs of age but was clean and well presented. Airlie Beach is a short car trip or a 10 minute walk. I would recommend this property to families or groups.

SimonWatkins1 2014/04/20
« Only just »

We got there at 1.15 pm after driving for 6 hours to see a sign saying closed until 2.00! What to do - nothing , hust hang around. The unit was not very clean and the lights didn't work in the gym! The location was good and the pool was great. very disappointed in cleanliness mainly.

JodieG68 2014/02/03
« Beautiful Resort Style Pool »

This resort is self contained apartments. The one bedroom apartment is spacious, well airconditioned with a big balcony and ceiling fans. The view is amazing across to the ocean. The reception counter was not manned when we arrived and 1.30pm so had to go and come back later. The bed was comfortable but the pillows are too hard. The bathroom was a little dated but a separate bath and large shower with a little mould. The towels were well worn and only two were supplied so needed to wash these ourselves each day. We had a room on the second floor and the cigarette smoke from the other rooms & reception area hung in the common area outside the room. The kitchen is well equipped to cook meals if needed. The TV had a small selection of pay TV channels, no free to air channels. The resort is only a short stroll down the hill to the shops and the lagoon.

JGD053 2013/11/15
« Top of the Hill but not Top Class »

Set behind Airlie up a steep rise, room size and views are great but its a hike to the beach/coffee/food. Apartments have fully self contained kitchen, crockery, cutlery, decent sized fridge, large lounge and outdoor balcony but no housekeeping service. Has secure under cover parking (if you get in first). Rules List takes a weekend to read, noise restrictions (if enforced) maintain pleasant living surroundings.

See more In partnership with

Web-users rating

Other web-users rate our hotel


Best price guarantee
From N/A --- Non member rate
From N/A --- Members' rate Members’ Rate, join while you book
Up to {{amount}}% extra off
Members’ Rate, join while you book
Lowest public prices observed over the following seven days
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn points
  • I do not earn points
  • I earn Huazhu Rewards points
  • I can use my points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
Select your dates N/A --- Rooms from N/A ---