ibis budget Melbourne CBD 3 stars

Customer review rating (ALL Rating) 3.5/5 760 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Central City Location

  • Walk to your event!

  • Night Life on the doorstep

  • Shopping at arms reach

  • Free City Centre Trams

Our accommodation(s)

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Hotel location

ibis budget Melbourne CBD

97-103 Elizabeth Street
3000 Melbourne
Australia

GPS:-37.815872, 144.963898

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  760 reviews

TripAdvisor Rating  3.5/5  1,452 reviews

Not enjoyable

TripAdvisor rating 1.0/5

troyl899 Solo travel - TripAdvisor review

Terrible. Poor wifi, noisy, tv didn't work. The only positive is the location Couldn't get wifi to the TV for streaming or to my laptop. Noisy from 4am, so every night was a terrible sleep. The cleanliness of the room was average. The vending machines are fully stocked so that's good

Overall good experience.

Customer review rating 4.5/5

Barb Friends - Confirmed reviews ALL

Clean sheets, comfortable bed, great shower. Good location to access trams, fantastic food everywhere.

Dear Barbara K., We very much appreciate your comments regarding your stay at the ibis budget Melbourne CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anup

Cheap in price and perfect location to look around CBD

Customer review rating 5.0/5

Swarprasad M. Solo - Confirmed reviews ALL

Competitive pricing and breakfast made easy, very tidy and welcoming.

Dear Swarprasad M., We very much appreciate your comments regarding your stay at the ibis budget Melbourne CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anupdeep kaur Front office Supervisor

Quite run down

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

I noted the air-conditioning is a little run down.

Dear Shiang T., Thank you for taking the time to tell us about your experience at the ibis budget Melbourne CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anup

Rude staff, filthy room and cigarette smoke - need I say more...

Customer review rating 0.5/5

Brooke Couples - Confirmed reviews ALL

The receptionist was awfully rude on arrival, demanding to hold my personal card and not allowing me to use the EFTPOS machine myself. The room smelt intensely of cigarette smoke, with no window in the room and a rickety old fan for circulation. I understand a budget hotel, but not even a hand towel was provided for the vanity. For $225 for the night, I could've saved money and had a nicer experience in a backpackers.

Dear Brooke B., Thank you for taking the time to tell us about your experience at the ibis budget Melbourne CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anup

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Other web-users rate our hotel

  • 1,454 reviews 9.6/10 Location
  • 1,905 reviews 4.3/10 Room
  • 1,052 reviews 7.8/10 Service
  • 50 reviews 6.1/10 WiFi
  • 1,016 reviews 4/10 Comfort
  • 824 reviews 3.7/10 Cleanliness
  • 425 reviews 2.1/10 Amenities
  • 324 reviews 3.3/10 Breakfast

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