ibis budget Melbourne CBD 3 stars

Customer review rating (ALL Rating) 3.5/5 798 reviews

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97-103 Elizabeth Street, 3000 Melbourne, Australia

Description

Hotel extras

  • Central City Location

  • Walk to your event!

  • Night Life on the doorstep

  • Shopping at arms reach

  • Free City Centre Trams

Our accommodation(s)

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Hotel location

ibis budget Melbourne CBD

97-103 Elizabeth Street
3000 Melbourne
Australia

GPS:-37.815872, 144.963898

Telephone
Fax +61 3 9642 2255

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.5/5  798 reviews

TripAdvisor Rating  3.5/5  1,452 reviews

Very quiet and good location

Customer review rating 3.5/5

Pj Solo - Confirmed reviews ALL

I’ve stayed here on a number of occasions, the location is great, close to public transport and other attractions. It might be a bit outdated but he cosy rooms are quiet and contain everything needed for a quick stay. Can’t beat price for location.

Dear Pennie J K., We very much appreciate your comments regarding your stay at the ibis budget Melbourne CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anup

Experience

Customer review rating 1.5/5

Col Solo - Confirmed reviews ALL

The TV remote didn't work, so I had to get that changed. The door wouldn't shut properly. I came back after the cleaners had been and the door was ajar so anybody could have walked into my room and stolen stuff. There was mould on the ceiling in 2 spots. I paid for breakfast and found out that it was only a continental breakfast. There was no mention that it was only a continental breakfast when I booked.

Dear Colin D., Thank you for taking the time to tell us about your experience at the ibis budget Melbourne CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anup

Good stay

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

Friendly staff and clean facility

Dear Michael M., We very much appreciate your comments regarding your stay at the ibis budget Melbourne CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anup

Great location, clean, comfortable beds, easy to get there from s airport via sky bus to southern cross station and the tram

Customer review rating 4.5/5

Ep Friends - Confirmed reviews ALL

House keeping came every day to do bed, towels, milk, tea/coffee which was lovely. Do bring a wall plug as there was no USB port to charge phone at night

Dear Erin P., We very much appreciate your comments regarding your stay at the ibis budget Melbourne CBD. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anup

Not a good experience

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

There were so many issues with the room: heater did not work, TV did not work, fridge did not work, light next to the bed did not work, the laneway next to my room made so much noise all night that I felt like I got no sleep. That even for a three star hotel, it was way below par I went and booked into another hotel for my second night and the person at reception offered to refund me for the second night

Dear pia a., Thank you for taking the time to tell us about your experience at the ibis budget Melbourne CBD. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anup

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Other web-users rate our hotel

  • 1,475 reviews 9.7/10 Location
  • 1,937 reviews 4.4/10 Room
  • 1,059 reviews 7.9/10 Service
  • 52 reviews 6.1/10 WiFi
  • 839 reviews 3.6/10 Cleanliness
  • 424 reviews 2.2/10 Amenities
  • 336 reviews 3.2/10 Breakfast
  • 241 reviews 3.2/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.