Hotel addressAmbassador Road
Birmingham International Airport
How to reach the hotelGPS :N 52° 27' 7.38'' W 1° 43' 50.63''
Contact the hotel
- Tel. (+44)1217805858
- Fax. (+44)01217805860
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ETAP HOTEL Birmingham Airport (soon ibis budget) - hotel reviews in Birmingham
Hotel code: 6365
Accorhotels.com customer reviews in partnership with TripAdvisor
"Excellent for early morning flights."
2nd March 2013, socialcoven, midlands
Have stayed at Etap several times when checking in for early morning flight. Location is excellent as in Departures within minutes of leaving hotel. Cost is very good-cheaper than getting a taxi to airport for us. Room is basic with en suite facilities and clean-don't need 4* luxery when only sleeping there.View management response »
Management responseThank you for sharing your experiences of our hotel. We are glad to hear that we consistently delivered on service and convenience. We hope to welcome you back soon.Kind regards,Robert VeldtmanGeneral Manager
"Pay more for a good sleep"
19th February 2013, tabstyas, uk
Stayed here for one night after returning from the canary`s. Reception good and hotel clean. The reason for the bad rating is because the rooms are very, very small and the beds are rock hard. We had hardly any sleep, leaving us both with aching backs and feeling very tierd the next morning. I would pay more next time just to get a good nights kip.View management response »
Management responseThank you for taking the time to leave a review- we were glad that you found the hotel to be friendly and convenient. I was disappointed to learn that you found our beds uncomfortable and for this I would like to offer my sincere apologies. We are due a refurbishment later this year, which includes new beds and conversion of our bedrooms to the new cocoon style Ibis Budget bedrooms as part of our rebranding, which should improve overall comfort. We do hope we have the opportunity to welcome you back in the near future. Kind regards,Robert VeldtmanGeneral Manager
"Stay at ibis"
18th February 2013
Very basic beds are terrible but for £33 what can you expect .if you can live with the beds then that's ok . There are no comforts whatsoever ,no shampoo very cramped but great location for bhx if you can afford it spend the extraView management response »
Management responseThanks you for your honest comments. We value all feedback as it gives as the opportunity to assess and improve our product and procedures. Our bedrooms are due a refurbishment this year to the new cocoon style bedrooms as part of our rebranding to Ibis Budget, which should improve the comfort of our beds and rooms overall. Please also note that we have guest amenities available for a nominal charge from our reception 24 hours a day.We do hope we have the opportunity to welcome you back to our hotel in the near future to experience the improvements.Kind regards,Robert VeldtmanGeneral Manager
18th February 2013, Yvonne B, Newtown, United Kingdom
Booked a double room for my husband and me (we have stayed a few times before) and a triple room for my daughter and two grandchildren. Rooms were very clean and comfortable. My daughter said she found it a bit noisy during the night with people in and out (she was on a different floor to us) but on the whole a great value for money hotel.Ideal for our early morning flight as it is only a couple of minutes walk to the terminal. Had good deals on the room prices by booking early.View management response »
Management responseThank you for taking the time to share your experiences of our hotel. We are glad that you enjoyed your return stay, and hope to welcome you back in the near future.Kind regards,Robert VeldtmanGeneral Manager
"Perfect for the early start"
18th February 2013, Mel T, Wolverhampton, United Kingdom
Have used this hotel every time I or we have an early flight out of Birmingham. Its excellent value if you can book early enough. The rooms are quiet and clean. Shower is simple but fine. Beds are up to the standard of most hotels. Buffet breakfast is available from some carazy hour (like 4 or 4.30am)Its a couple of minutes stroll from the terminal. You pay when you check in or wwhen you book, so no check out queues. Will continue to use it for as long as they continue to offer bargain rates. Where else can you find an airport hotel for as little as £29 for up to 3 people!!!View management response »
Management responseThank you for staying with us again and sharing your thoughts here. We are glad that you enjoyed your stay and still find the hotel to deliver on its promise of excellent value and service. We hope to welcome you back in the near future.Kind regards,Robert VeldtmanGeneral Manager
"If passing through, exactly what you need"
17th February 2013, Steve_mad, Glasgow, United Kingdom
This is a clean basic hotel right next to the airport. If you park in the short stay multi story car park, this hotel is probably closer to the airport than your car. It is clean and usually very cheap, although sometimes it gets busy with events at the NEC. (Always compare novotel/ibis/etap prices as they are right next to each other and sometimes the more expensive brand can be cheaper.) Rooms are soulless indenti-kit boxes but they have everything I need for one nightView management response »
Management responseThank you for your positive comments- we are delighted that you enjoyed your stay. Our bedrooms are due a refurbishment this year to the new cocoon style bedrooms as part of our rebranding to Ibis Budget, which should improve the ambience. Regarding our rates- we regularly review them to ensure we offer the best value in the surrounding area, however as a general rule it is always advisable to book as far in advance as possible in order to get the best deal. We hope to see you again in the near future.Kind regards,Robert VeldtmanGeneral Manager
14th February 2013, mojacar1-2013, Stratford-upon-Avon, United Kingdom
We couldnt fault the room or good firm bed for a good nights sleep. We ate in the Ibis restaurant next door which was good food and good service. The convenience to the departures area at the airport was minutes away. Excellent value for money.View management response »
Management responseThank you for your excellent feedback - I have shared your comments with the rest of the team and they were delighted by your comments. We do hope to welcome you back to our hotel in the near future.Kind regards,Robert VeldtmanGeneral Manager
"Excellent value for money"
12th February 2013, Lyn300, Peterborough, United Kingdom
Stayed here for one night before an early flight the following morning. The location and cleanliness of the room were excellent and it had everything we needed apart from a courtesy tray. All the facilities of the airport are on the doorstep however so this was not a big problem. The temperature of the room however was extremely hot even though it was a very cold February night so neither of us had a good night's sleep. Excellent value for money however. Will definitely stay here again.View management response »
Management responseThank you for taking the time to leave a review- we are glad that you enjoyed your stay overall. I would like to apologise that your room was too hot during your stay, and can assure you we are currently looking into this matter. We hope to welcome you back in the near future.Kind regards,Robert VeldtmanGeneral Manager
"Can't be beaten"
6th February 2013, Dudley, United Kingdom
I booked in advance and got two rooms for myself and my parents for £25 each. For that price we got a very clean comfortable room, a good nights sleep and were able to get our 7am flight fully refreshed.The reception staff were very helpful and were available all night. They even helped out with a hacksaw when my Dad realised that the key to his suitcase lock was back at his home.I have stayed there four times now and it has always been consistently good.View management response »
Management responseThank you for your wonderful comments. We aim to offer exceptional value combined with five star service, and it is very encouraging to receive such great feedback. We hope to welcome you back soon.Kind regards,Robert VeldtmanGeneral Manager