Hotel address
Block 1 Sector 53Golf Course Road
122002 GURGAON
INDIA
How to reach the hotel
GPS :N 28° 26' 28.80'' E 77° 6' 6.31''
Contact the hotel
- Tel. (+91)124/4755000
- Fax. (+91)124/4755222
- h6363-re@accor.com
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ibis Gurgaon - hotel reviews in Gurgaon, New Delhi
Hotel code: 6363
Accorhotels.com customer reviews in partnership with TripAdvisor
"DIsappointing stay"
19th February 2013, CCLK, Singapore
Having stayed in a few Ibis projects, this is the most disapponting stay. The towels and bed linen are old. The shower head drops to the floor each time the tap is switched off. When I ran out of shower gel, housekeeping came but was unable to change the bottle from the wall. I extended my stay for a night and I was asked to clear my bills before my last night. Apparently I was checked out and re-checked in in their system. I paid using my Accor points and the whole process took 50mins. Completely frustrating.
View management response »
Management responseDear Guest,Thank you for taking the time to tell us about your experience at Ibis Gurgaon. It is with sincere regret that I note your dissatisfaction with our service & facilities. It is our constant endeavor to provide consistently high quality of service to all our valued guests and their satisfaction is paramount for us. Your concerns regarding your experience have been duly noted and all possible corrective measures have been taken to serve our guests better.Conscious that any explanation cannot completely erase the unsatisfying experience you have been through; I hope you will give us another opportunity to regain your confidence. Warm RegardsRavi KhuchandaniGeneral Manager
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"Stay in Gurgaon Safe and Quite"
13th February 2013, prashantwani, Pune, Maharashtra, India
I use to visit Delhi for business but now I prefer to stay in Gurgaon and travel by metro. I like to stay in Gurgaon as calm and quite place than the crowded Delhi. As a Ibis hotel is reasonable in price and delivers the satisfaction I prefer.
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Management responseDear Guest,We very much appreciate your comments regarding your stay at the Ibis Gurgaon and we’re pleased to hear that you had a comfortable stay with us. We look forward to welcoming you back at Ibis Gurgaon and hope that your next stay will be as pleasant as your previous stays.Warm RegardsRavi KhuchandaniGeneral Manager
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"Excellent Experience"
22nd July 2012
Had a thoroughly enjoyable two-night stay at the hotel. The staff were very helpful and tried their best to make our stay comfortable. The room was small but was clean and pleasant. The breakfast spread was extremely wide for a hotel of this kind. We would not mind staying their again. We used Ibis else where too. They were just as satisfactory.
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Management responseDear Guest, Thank you for your comments on Trip Advisor. I am delighted to hear that you had a comfortable stay with us and found the hotel staff helpful. Looking forward to welcoming you again.
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"So refreshing!"
2nd April 2012, Sydney, Australia
After travelling around India for 2 weeks it was so fabulous to arrive at an immaculately clean and well run hotel. This seems to be quite unusual in India where we had to tolerate very dirty conditions in most hotels we stayed in.
View management response »
Management responseDear Guest, Thank you for sharing your feedback with us, we are delighted that you enjoyed the services. Looking forward to welcoming you again.
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"Great Value for Money"
12th March 2012, Mumbai (Bombay), India
Good clean property, keeping with global standards. staff is friendly and cooperative.Great deal at the price. I thoroughly recommend it to anyone who is looking for a good budget deal in Gurgaon.Quality of food is decent and there is a good restaurant and bar at lobby level.
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Management responseDear Guest, Thank you for sharing your feedback with us, we are delighted that you enjoyed the food and service. Looking forward to welcoming you again.
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"Excellent Value for money"
26th February 2012, Dubai
I found it excellent value for money and service levels were exceptionally good. All crew were friendly and courteousRooms were neatly done and I found it had all amenities to make stay comfortable and releaxing.The location of property is extremly good and not very far from main business street.I would definately recommend to my known people.
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Management responseDear Guest, Thank you for sharing your feedback with us, we are delighted that you enjoyed the services and food. Looking forward to welcoming you again.
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"still a warm place, great value"
1st February 2012, SharifRangnekar, New Delhi
This is the third time i have stayed at the Ibis Gurgaon and i must say the food quality continues to be a great part of the hotel. the intent to serve is also visible. if it has lost something it is the sleep quality as the mattresses are sagging leading to poor sleep. even the staff at the restaurant is not at the same level as it used to be perhaps because most of them are old. but they all wish to deliver and serve. still a nice place
View management response »
Management responseDear Guest, Thank you for sharing your feedback with us, we are delighted that you enjoyed the services and food. Regarding your concern about the mattresses please be assured the same will be reviewed with the concerned departments who all aspire to offer you an enhanced experience on your next visit.
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"Ibis Hotel"
10th January 2012, Glasgow, United Kingdom
This was my first visit to India and I travelled with my brother. There was immediate entry into two clean, quiet rooms with securely sealed bottled water on arrival. Staff were very helpful- I asked for and was given other bottles free of charge for our onward journey. The nearby mall sold European food stuffs etc. A bit of haggling with a local tut-tut driver and we were at the underground to make our way into Delhi proper. I would return to this hotel with my husband if i ever go back to India.
View management response »
Management responseDear Guest,We very much appreciate your comments regarding your stay at Ibis Gurgaon. It is always a pleasure to receive positive feedback. Looking forward to welcoming you again.
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