Hotel - ibis Gurgaon
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Ibis Hotel Hotel

Hotel ibis Gurgaon

Block 1 Sector 53  Golf Course Road 
122002 GURGAON
INDIA

907 reviews
TripAdvisor Rating Based on 907 reviews
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Hotel ibis Gurgaon

Economy hotel for business and leisure

ibis Gurgaon brings you closer to the charismatic city. Just steps from the hotel entrance are malls, spas, restaurants, various entertainment facilites as well as hospitals. Patrons enjoy free Internet access throughout the hotel and in all the 214 rooms. The hotel also features an outdoor dining area and restaurant as well as 24/7 room service for those who prefer to stay-in. Fully equipped meeting rooms and a modern gymnasium add a finishing touch for a best-value convenient stay.

During your stay at Gurgaon watch iconic theatrical shows at Kingdom of Dreams, Shop at the Ambience Mall and Dine at the Cyber Hub. Fortis Hospital is at 5 km and Medanta Medicity is 8 km from ibis Gurgaon hotel. The hotel is located at 3 km from Sikandarpur Metro Station and 13 km from Gurgaon Railway Station. Reach New Delhi within an hour with Delhi Metro. Gurgaon offers the best night life in the country with a vibrant culture and is one of the largest corporate and IT centres in India.

Hotel extras

This fantastic Standard Room features flatscreen TV with international channels, Tea-Coffee maker & two complimentary mineral water bottles. Enjoy the comfort of a queen-size bed. Up to 2 adults. No rollaway.

This hotel is PLANET 21 Gold
PLANET 21 programme

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • All-you-can-eat breakfast buffet
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private enclosed outdoor parking
    • Public indoor parking (Paying)
    • Bus/coach parking area
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioning
  • Hotel open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Currency exchange
  • Concierge

Leisure and activities

  • Fitness centre

Catering

  • All-you-can-eat breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Cold snacks

Business services

  • 3 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Hotel - ibis Gurgaon

Block 1 Sector 53
Golf Course Road
122002
GURGAON
INDIA

Tel: (+91)124/4755000
Fax: (+91)124/4755222

Check-in from 14h00
Check out up to 12h00
Access and transport
  • INDIRA GANDHI INTL At 15km / 9.32 miles
  • GURGAON RAILWAY At 14km / 8.7 miles
  • HAZART NIZAMUDIN At 35km / 21.75 miles
  • NEW DELHI At 40km / 24.85 miles
  • SIKANDARPUR METRO At 5.4km / 3.36 miles

GPS : 28.441334, 77.101753

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

  • STANDARD ROOM WITH SINGLE BED - FREE WIFI
    STANDARD ROOM WITH SINGLE BED - FREE WIFI

    Experience our standard single bed room with free WiFi connection. Disabled-friendly room amenities and fittings include HD TV, coffee & tea maker, in-room safe. Can accommodate 1 adult only.

  • STANDARD TWIN ROOM - FREE WIFI
    STANDARD TWIN ROOM - FREE WIFI

    Standard room with 2 single beds which can accommodate up to 2 adults. Room facilities include free WiFi, mini bar, HD TV, in room safe & tea coffee maker for a comfortable stay. Bathroom is well-equipped with health faucet & shower cubicle.

  • STANDARD QUEEN ROOM - FREE WIFI
    STANDARD QUEEN ROOM - FREE WIFI

    Standard room with queen size bed which can accommodate up to 2 adults. Room facilities include free WiFi, mini bar, HD TV, in room safe and tea & coffee maker for a comfortable stay. Bathroom is well-equipped with health faucet & shower cubicle.

  • STANDARD TWIN ROOM WITH EXTRA BENEFITS
    STANDARD TWIN ROOM WITH EXTRA BENEFITS

    Standard Twin Room: 3 Customized packages with free benefits: 15% discount on F&B, Premium eco friendly bathroom amenities, pick-up & drop within radius of 10 Kms & more. Select from any of the 3 packages (Business-Single Lady-Japanese package)

  • STANDARD QUEEN ROOM WITH EXTRA BENEFITS
    STANDARD QUEEN ROOM WITH EXTRA BENEFITS

    Standard Queen Room: 3 Customized packages with free benefits: 15% discount on F&B, Premium eco friendly bathroom amenities, pick-up & drop within radius of 10 Kms & more. Select from any of the 3 packages (Business-Single Lady-Japanese package)

  • 214 rooms
  • 124 non-smoking rooms
  • 1 rooms for people with reduced mobility
  • 28 connecting rooms
  • Crib on request
    • Ice machine
    • 110/120 V AC
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Crib on request
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Web TV
    • Direct dial telephone
    • TV room service ordering
    • Computer
    • Printer
    • Fax machine
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

RESTAURANT Restaurant
Lunch 12:30 - 15:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Dinner 19:00 - 23:00
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

RESTAURANT Type of cuisine: Regional


Our Spice It restaurant offers you a unique opportunity to explore Indian, Oriental and European spices - Create your own combination and watch our chefs prepare it in front of you

Find out more and book
BAR Bar
Photo non contractuelle / Strictly non binding
Midday
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun
Evening
  • Mon
  • Tue
  • Wed
  • Thu
  • Fri
  • Sat
  • Sun

BAR


The Bar: a friendly place to get together at any time of day.

See all our restaurants and bars

Your meetings and events

ibis Gurgaon Meeting Room

Our meeting rooms


  • Number of meeting rooms: 3
  • Maximum size: 100 m2
  • Maximum capacity: 72
  • Maximum banquet capacity: 40

Our customer reviews for ibis Gurgaon

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating 3.5/5 Based on 907 reviews

Shreyas T 2016/02/10
« Comfortable stay at affordable price!! »

Good place to stay with safer area.. Kind off on a high street mall road.. easily accessible... cleaner hotel.. helpful staff.. good breakfast buffet menu.. room service is definitely prompt but the menu options for the same are limited.. hotel can improve on the same.. quality and quantity of the food is without a doubt awesome.. restricted TV channels to surf if you are looking for a relaxed day at the hotel.. good deals at the BAR though!!

RKhubchandani, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, Thank you for sharing your valuable feedback with us I’m very pleased to hear that you had a relaxing and pleasant stay with us. Your kind appreciation for the services provided by the team has been humbly received and shared with the entire team. We have introduced a promotional café- style menu for our restaurant and a very competitively priced bar menu to complement our recently renovated hotel. It is heartening to see that our efforts are being well received and appreciated by our esteemed guests. Also, based on the feedback from esteemed guests like yourself, we have improved our bouquet of TV channels with inclusion of more entertainment and sports options. We truly value your patronage and my entire team and I look forward to welcoming you back at ibis Gurgaon. Best Regards, Ravi Khubchandani General Manager

amit011171 2016/01/17
« An outstanding hotel with exceptional people »

A tremendous hotel whose true assets ae its people. Mr Riyaz was brilliant in his role as duty manager, and his willigness to accomodate a customer's request. Other than that, a hearty breakfast, a central location and a splendid ambienece make this hotel a great place to stay in.

RKhubchandani, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, It is indeed heartening to receive such positive feedback and I thank you for sharing your kind appreciation with us. I am glad that the services extended by the team members were up to your expectations. I have shared your appreciation with the entire team and it is feedback like yours which motivates the entire team to strive further towards excellence. Thank you once again for sharing your valuable feedback with us and my entire team and I look forward to welcome you back at ibis Gurgaon. Best Regards, Ravi Khubchandani General Manager

tkkohli 2015/10/04
« Business Trip »

I stayed at Ibis Gurgaon twice in last one month. It is a good hotel for business traveler. Comfortable, economical. Hassel FREE CHECK IN. Good food. Breakfast is very good. Ready for days work. Quick check out. Easy to reach

RKhubchandani, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, It is indeed heartening to receive such appreciation and I thank you for sharing your valuable feedback with us. My entire team looks forward to welcome you back at ibis Gurgaon. Best Regards, Ravi Khubchandani General Manager

drakm2015 2015/04/09
« Abov expctation loking to he tariff »

I booked at nominal tariff rates. But I was impressed by the ambience, the rooms, the facilities, Complimentary breakfast etc. The staff was courteous and helpful. One advise, improve on saving power/electricity. Overall a great experience. Keep it up

RKhubchandani, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, It is indeed heartening to receive such positive feedback. Your kind appreciation regarding the services and facilities provided has been humbly received and shared with the entire team. We at ibis hotels are committed to Planet 21, a global Accor initiative towards sustainable environment; we strive hard to save power and electricity at every opportunity for a better environment. Thank you once again for sharing your valuable feedback with us and my entire team and I look forward to welcoming you back at the hotel. Best Regards, Ravi Khubchandani General Manager

manojsha60 2015/03/26
« gurgaon trip »

the stay was good and very quiet this time as airline crew which used to stay at this property have shifted to other ibis property so no door opening or closing noise at odd hours the bathrooms need renovations as fittings have outlived their life overall good stay breakfast very nice as usual, staff very nice and helpful

RKhubchandani, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, It is indeed heartening to receive such warm feedback from a frequent ibis patron and I sincerely thank you for sharing your kind appreciation with us! Your kind appreciation for breakfast and the helpfulness of the staff has been well noted and shared with the entire team. This will indeed motivate us to strive further towards excellence. My team and I look forward to welcoming you back at ibis Gurgaon. Best Regards, Ravi Khubchandani General Manager

manojsha60 2015/01/26
« gurgaon january 2015 »

the stay was good however the hotel needs to spruce up its bathrooms and aircon system the room was not getting heated thought the temp was setup at 29centigrade, the staff was good as always overall the stay was comfortablei

RKhubchandani, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, Our guest’s satisfaction is paramount to us and we endeavor to provide consistent and prompt services to our valuable guests I have shared your feedback regarding Air conditioning with our Chief Engineer and immediate corrective measures have been introduced to avoid any inconvenience to our guests. Your feedback regarding the staff and overall stay has been humbly received and it is feedback like yours which keeps the entire team motivated to further strive towards excellence. Thank you once again for sharing your valuable feedback with us. We look forward to welcoming you back at ibis Gurgaon. Best Regards, Ravi Khubchandani General Manager

Unmesh B 2014/12/04
« First and last stay at Ibis »

Ibis misses the guest satisfaction and customer service prerogative completely. Bad linen and maintenace. Room service takes light years to serve. Badly managed restaurant and overpriced menu. Disappointing and distressing stay.

RKhubchandani, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, Our guests’ satisfaction is paramount for us and we endeavor to provide consistent and prompt services to our valuable guests. We deeply regret the inconvenience caused to you during your recent stay with us. We have taken careful note of your feedback and immediate corrective measures have been introduced to avoid any future reoccurrence on the concerns highlighted by you. Conscious that any explanation will not erase the unsatisfying experience you have been through, I do hope that you will give us another opportunity to serve you better. Best Regards, Ravi Khubchandani General Manager

manojsha60 2014/11/02
« gurgaon trip 27-29 october »

i always stay in this property however this time i felt a little disaapointed with the stay, the check in was good , room needs facelift bathroom towels were old and color almost dark and very hard all the turkish has worn off, the shower was leaking, I had booked my breakfast with room and then also they had charged for the same separately and also the counter staff was clueless regards what they need to charge at checkout they gave me 3 different amounts to be paid and after wasting almost 15 minutes they agreed to their mistake. Overall this stay was not that memorable

RKhubchandani, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, Our guests’ satisfaction is paramount for us and we endeavour to provide consistent and prompt services to our valuable guests. We deeply regret the inconvenience caused to you during your recent stay with us. We have taken careful note of your feedback and strong corrective measures have been introduced to avoid any future reoccurrence. We truly value your patronage and request you to not let this isolated experience mar your otherwise positive opinion about our services and standards. I request you to give us another opportunity to serve you better and regain your trust in our services. Best Regards, Ravi Khubchandani General Manager

Sudhakar P 2014/09/30
« SERVICES AT IBIS GURGAON »

Hi, second time stayed in IBIS Gurgaon on 21 Sep 2014 night . No assistance for carrying luggage from Lobby to Room . The telephone instrument was not working in room , changed with other instrument after 2 Hours -it seemed instrument of 90's , around 4:00 in morning it started buzzing continuously on its own and would not stop - had to pull the connecting chord and then could sleep . Found IBIS GURGAON services far worse than IBIS at other locations .Wish management takes corrective steps soon , thanks

RKhubchandani, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, It is with sincere regret I note your dissatisfaction with our service & facilities. Our guests’ satisfaction is paramount for us and we endeavour to provide consistently high level of services for our valuable guests. I have taken sincere note of your feedback about the Telephone and the same has been discussed with the Chief Engineer to ensure that none of our guests are inconvenienced beacuse of such issues. Being an economy hotel with an endeavour to offer value for money to our esteemed guests, we eliminate additional services like porter service. Nevertheless, for our guests’ convenience we do have baggage trolleys available at the lobby. I can assure you that your experience is not reflective of the standard level of service we provide at ibis Gurgaon. Conscious that any explanation cannot completely erase the unsatisfying experience you have been through; I do hope you will give us another opportunity to serve you better. Best regards, Ravi Khubchandani General Manager

rbrajesh 2014/08/28
« Budget Hotel does not mean Poor Quality »

What do you call if the TV & AC do not work properly, there is only 1 bottle of drinking water provided. We all know it is a Budget Hotel but then Budget Hotel does not mean poor quality. One can still ensure acceptable quality standards and better upkeep. There are many examples in Indian market. It is not apprpriate to name them.

RKhubchandani, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, Our guests’ satisfaction is paramount for us and we endeavour to consistently provide high level of services for our valuable guests. It is with sincere regret I note your dissatisfaction with our service & facilities. I have taken careful note of your feedback about the AC & TV; the same has been discussed with the Chief Engineer to ensure that none of our future guests are inconvenienced because of such issues. For our guests’ convenience, we provide 02 bottles of 500 ml mineral water. One of these bottles is kept in the fridge and the other on the working table, ensuring that our guests have the choice of room temperature and cold water. I understand that any explanation cannot completely erase the unsatisfying experience you have been through; I do hope you will give us another opportunity to serve you better. Best regards, Ravi Khubchandani General Manager

Prasun R 2014/08/22
« class budget hotel »

comfortable,affordably, well located,friendly staff,good food quality clean rooms. Ideal for buisness travellers as well as tourists with a budget. Of all the attributes the one that stands out is location.

RKhubchandani, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, I’m very pleased to hear that you had a comfortable stay with us and that the services extended by the team were to your satisfaction. A positive feedback like yours will indeed motivate the team to consistently strive towards excellence. My team and I look forward to welcoming you back to ibis Gurgaon. Best Regards, Ravi Khubchandani General Manager

Aliasgar22 2014/06/16
« Stay only if there's no other option »

I was on a business trip. The hotel location is good. The rooms are lousy and so is the quality of the bed and the cleanliness of the bathrooms. The hotel staff is a but difficult to reach probably an issue of under staffed.

RKhubchandani, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, It is with sincere regret that I note your dissatisfaction with our service & facilities and truly apologize for the inconvenience caused. I can assure you that your experience was certainly not reflective of our usual standards of service offered at ibis Gurgaon. I’m following up with the team on the concerns raised by you to ensure that they are addressed and rectified immediately. Conscious that any explanation cannot completely erase the unsatisfying experience you have been through, I do hope you will give us another opportunity to serve you better and regain your confidence in ibis Gurgaon Best Regards, Ravi Khubchandani General Manager

Hemanth K 2014/05/11
« Downward slope »

I have been staying at this hotel for almost 2 years now(4-5 times). It has been very good hotel but this recent trip, I discovered that cleanliness is going down. May be because the building is old. But that's an excuse and I prefer a global brand such as Ibis can be better and hope that it will be by my next trip. Service and courtesy extended by the staff is as usual very good and food is also upto the standards we expect from Ibis.

RKhubchandani, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, Our guests’ satisfaction is paramount for us and we endeavor to consistently provide high level of services to our valuable guests. I have shared your feedback with the Executive Housekeeper; we have taken necessary actions on the upkeep and cleanliness suggestions to ensure that our valued guests enjoy very pleasant stays with us. Your kind appreciation about the team's courtesy will encourage us to consistently provide warm and professional service to our valuable guests. I can assure you that your experience was not reflective of our usual standards and I request you to provide us with another opportunity to serve you better and to regain your confidence in ibis Gurgaon. Best regards, Ravi Khubchandani General Manager

Vinod G 2014/05/04
« Excellent »

Excellent service location facilities food staff rooms management friendly prompt good rooms rates lobby air-conditioning seating ambience telephone Email internet helpfulness civility empathy support

RKhubchandani, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, Thank you very much for your valuable feedback. We are pleased to hear that you enjoyed your stay with us. Your kind appreciation about the team's friendliness will encourage us to consistently provide warm and professional services to our valuable guests. We look forward to more opportunities of welcoming you to experience our true ibis hospitality. Best regards, Ravi Khubchandani General Manager

Vicky B 2014/04/23
« Excellent value for money »

Excellent value for money, excellent location, excellent buffet spread breakfast, excellent and friendly staff, excellent parking space, excellent, excellent, excellent in all departments, have been staying here for the past 3 years and plan to continue staying for many many more years to come. Just missing the swimming pool.

RKhubchandani, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, Thank you very much for your valuable feedback. We are pleased to hear that you enjoyed your stay with us. Your kind appreciation about the team's friendliness will encourage us to consistently provide warm and professional services to our valuable guests. We look forward to more opportunities of welcoming you to experience our true ibis hospitality. Best Regards, Ravi Khubchandani General Manager

Hetal R 2014/03/18
« Ibis Gurgaon »

I have been staying at this property for nearly 5 years now. The location for is little way out but once you reach Hotel its not bad. Thou staff change very often but they are friendly. The food has improved over the years but the small bar has lost its charm.. after they close the partition. I have one major complain is about the towels. They are completely worn out and need to be replaced since long. The carpets will still last for another year or so. I hope to continue using the IBIS and the smiling hospitality. Cheers,

RKhubchandani, General Manager at Ibis Gurgaon, responded to this review

Dear Guest, Thank you very much for your valuable feedback. We are pleased to hear that you have been enjoying your stay at ibis Gurgaon. Your kind appreciation about the team's friendliness will encourage us to consistently provide warm and professional service to our valuable guests. We have taken sincere note of your feedbacks and will review the same for immediate improvement. We look forward to more opportunities of welcoming you at ibis Gurgaon. Warm regards, Ravi Khubchandani

dhan59 2013/12/03
« Decent stay »

Though I stayed for one night on business trip, the hotel is quiet comfortable but for distance to Delhi, Free Airport pick up and drop will add value to the hotel and can attract more customers and occupancy

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