Hotel - Novotel Suites Rouen Normandie
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Novotel Suites Hotel

Novotel Suites Rouen Normandie Hotel

10 Quai Boisguilbert  Ilot Pasteur 
76000  ROUEN
FRANCE

754 reviews
TripAdvisor Rating Based on 754 reviews
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Select your dates 82.00 EUR
Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Suite for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutique Gourmande

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Squash court  (Nearby)

Catering

  • 1 bar(s)
  • Room service
    • Opening hours : Week 7h00-10h00
    • Opening hours : Week-end 7h00-10h00
  • Snack & beverage machine

Business services

  • Web corner
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our suites

  • 80 suites
  • 48 non-smoking suites
  • 3 suites for people with reduced mobility
  • 32 family suites
  • Extra bed in room for child
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Airconditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Computer
    • High speed transmission line
    • RJ 45 outlet
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our suites fittings

Our restaurants and bars

See all our restaurants and bars

Our customer reviews for Novotel Suites Rouen Normandie

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 754 reviews

358Jim 2016/08/25
« Clean, modern and large rooms »

We were very happy with the family room, which was large and had some good thin partitions to give privacy, but so you could still here the kids!! The location was ok, with good parking and 15mins from the cathedral. It lost one star for breakfast, which was manic with too few tables and frequently having no food. This may have been because they were busy, but still... One other star was lost due to prices. Not do much the room, but the bar. I nearly fell off my chair at the price of a beer (much needed after a 7hr drive). We soon left for the restaurant bar opposite.

paulab692016 2016/08/14
« Great stop over »

Stay here many times before on the way back from visiting friends to break up the return journey. Always clean and comfortable. Good size rooms for the family of four. Great Central location. Helpful staff.

steelchic8 2016/07/28
« Great place to rest and walk around »

The location of this hotel is great. We walked over to the Seine and enjoy the area. There are many places to eat. Staff was friendly and helpful. We were there just for a night and would return. We were there with our two kids so we appreciated that the toilet and the shower were separate, plus two sinks.

Kmccrief 2016/04/28
« Solid stay for families »

With 2 kids under 3, it's not a given to find hotels that have 2 baby cots (what they call cribs or pack 'n plays in France) and can accommodate both in one room. This hotel was clean and very comfortable for us. Parking was close for a small fee and breakfast was convenient.

MMMdc 2016/03/30
« Great Stay »

This hotel met our needs perfectly. The staff was friendly and helpful. The rooms were extremely spacious and comfortable. We used the secure underground parking and walked into the city center and back - 15 minutes each way. There was a very nice restaurant - Au Bureau - right across the street, where we had dinner. Altogether very good stay.

dmartin755 2015/09/27
« A Short Break In Rouen »

The Suite Novotel in Rouen is well situated for the city, the old centre being a 10-15 minute walk. The customers seem to be a mixture of business people, people staying overnight on their way south and those visiting Rouen. The underground car park is easy to use and reasonably priced. The room was clean and functional with lots of space. Breakfast is mediocre but sufficient. I would stay again at the Suite Novotel in Rouen.

AnnyMay_95 2015/09/01
« Excellent! »

The Suite Novotel Rouen is perfect for families. The staff are lovely and very helpful. The rooms are spacious and immaculately clean. It is a nice 15 minute walk into central Rouen. We will be back soon!

RupertGoldie 2015/07/17
« A good hotel a bit away from the centre »

This hotel is modern with pay for underground parking. Our room was huge with a dividing curtain if you want to separate the main bed from the fold out bed. Breakfast was good with hot food and a broad mix of continental selections. The hotel is about a half hour walk to the centre of Rouen though there are a couple of decent restaurants only a few minutes walk away on the river.

NotUncleSam 2015/06/19
« Wonderful place »

Very bright, new rooms,,friendly personal. Not so far from city center by foot. If you go to city by car it's very convenient place to stay because in old town there are not so many places to park the car.

ajhalluk 2015/06/18
« Suite Novotel Rouen »

Hotel easy to find (GPS) apart from garage entrance (located round the corner). Rather far from City Centre but excellent in-room facilities & grocery close by. Staff excellent.Separate walk-in shower plus bath.

Yury_tx 2015/06/17
« Good modern hotel »

Conveniently located modern hotel with very large rooms and lots of amenities and extras. Big parking. 15 min walk to center. Breakfast buffet didn't look too impressive for the money so we didn't buy it.

Faith M 2015/05/06
« Excellent hotel - but very modern and technological! »

The facilities in this hotel were excellent and it is in a good location. We had a lovely room (suite) with a view over the River Seine, comfortable bed, very good facilities in the room. Excellent breakfast. Secure underground car park with access to hotel. The only thing I didn't like was the self-service element - check in by computer, self-service breakfast, check out by computer - although the staff in reception were kind and helpful, and spoke English well I did feel I was in a futuristic automated world.

PaulOgioi 2014/10/22
« Impossible to Sleep »

Air conditioner was not working (manager informed it was turned off for the winter). Room was extremely hot (around 30C). We had to open window facing busy and noisy road, such that, it was impossible to sleep.

SUITENOVOTEL76, ASSSTANTE DE DIRECTION at Novotel Suites Rouen Normandie, responded to this review

Dear PaulOgioi, Thank you for this comment and you renew our apologies for the inconvenience. As I have explained to you when you leave, how hot it was this weekend was truly outstanding, 25 ° mid-October to Rouen is not current. Our ventilation system simply alternate between cold or warm air, so we needed depending on the season. The fact that you turn on the heating thinking have enabled air conditioning, worsened the already hot it was in the suite. I regret that you have awake, this is also why when you leave I gave you a goodwill gesture. Hoping that when next stay in Rouen, you will give us your trust again.

Mark W 2014/09/15
« Breakfast disappointment »

Room was good except cathedral view was from about 1km away and not worth the extra paid, breakfast a disaster. Coffee machine not working, limited food, stale rolls, no baguettes, no hot food, would have gone out for breakfast had we known how disappointing this would be, didn't think it possible in France to have stale bread!

SUITENOVOTEL76, ASSISTANTE DE DIRECTION at Novotel Suites Rouen Normandie, responded to this review

Dear Mark W, We attach great importance to customer feedback. These allow us to evolve every day and improve our services. On follow "Prenium" it has good views of the cathedral, the surcharge is justified by the size of the result is more important than the one of our superior suites. As well as additional services such as the provision of a Nespresso machine, a docking station for laptop and still our coffeemakers phone. As for breakfast, a breakdown of the coffee can happen but this is beyond our control and we immediately set up an alternative. I am very surprised about your comment about the bread "stale" because we are cooking ourselves and our pastries daily. At the end of the day the remaining stock is systematically destroyed. Indeed, we do not have hot food but a multitude of complementary products: muffins, pancakes, boiled eggs, ham, cheese, fruit salad. We always do the necessary so that the buffet is always as complete as possible. However, if this was not the case during your stay please accept our apologies. Hoping to welcome you again in our hotel and you renew our thanks for your comments. Kind regards.

leahmatch 2014/09/08
« Good space »

Situated a little 15 min walk from the main town, the Suite Novotel was a nice functional stopover. It was adequate for one night. The bathroom facilities were very nice with a bath and a shower. There is a lot of space in the room, which with 2 small boys is good. We parked on the street outside for free. The only thing that let the room down were some marks on the walls.

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