Hotel - Pullman Kuching
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Pullman Hotel

Pullman Kuching Hotel

1A Jalan Mathies  Sarawak 
93100  KUCHING
MALAYSIA

1,950 reviews
TripAdvisor Rating Based on 1,950 reviews
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From 187.20 MYR Non member rate
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor unheated pool
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Services for children
    • Babysitting on request
    • Outdoor playground for children
  • Air Conditioning
  • Airport shuttle
    • AIRPORT (Paying)
    • KUCHING INTL APT (Paying)
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi
    • Massage
  • Services for children
    • Babysitting on request
    • Outdoor playground for children

Catering

  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours
  • Snack & beverage machine

Business services

  • 10 meeting room(s)
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 389 rooms
  • 193 non-smoking rooms
  • 2 rooms for people with reduced mobility
  • 19 family rooms
  • 80 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • TV with VCR
    • Remote control TV
    • Wide working desk
    • Direct dial telephone
    • Telephone in bathroom
    • DDI - Direct Dialing In
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Air conditionning with individual remote
    • Crib on request
    • Printer
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

Our customer reviews for Pullman Kuching

Reviews collected from customers who booked on AccorHotels.com

TripAdvisor Rating4.0/5 Based on 1,950 reviews

Norhayati H 2017/05/04
« The best Hotel in Kuching »

the best hotel in Kuching.. comfortable rooms and variety breakfast, near to TOP SPOT (seafood) and Water front area. i love the rooms especially their bed and pillow.. and the bathrooms are so nice..

Pullman_Kch, Guest Relations Manager at Pullman Kuching, responded to this review

Dear Norhayati H, Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Warmest regards, Annie Majidi Guest Experience Manager

samuellow 2017/04/17
« Pullman Hotel - Kuching »

Hotel is centrally located within walking distance to the riverside and major streets for food and shopping. Very pleasant front desk staff and all speak good English. Room was extremely large, the same with the bathroom which was a bit dated requiring maintenance. Unfortunately the aircond thermostat in our room was not working and it was freezing. No hair dryer and clothes line in the bathroom. Morning breakfast was mediocre for e.g. there was no fresh juice but there was a good selection of both local and Western food.

Pullman_Kch, Manager at Pullman Kuching, responded to this review

Dear samuellow, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Annie Majidi Guest Experience Manager

Richard H 2017/01/02
« good but need improvement »

what can I say...this is the third times I choose pullman...the first two visit were excellent the room is spacious and clean and one of the best hotel in kuching but recently I read a lot of review about room cleanliness and when I arrived in found the review is a bit true...a bit dusty but overall still one of the best hotel in kuching.

PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Richard H, Thank you for writing a review on your recent stay with us.We apologized for the service lapse and the issue will be brought to the attention of Housekeeping.The Management is constantly looking into areas of improvements in the best of our efforts. Assuring you of our best attention and services at all times.On behalf of the Management and Staff of Pullman Kuching,we thank you once again for your patronage and look forward to your continuous support. Sincerely, Annie Majidi Guest Experience Manager

t_n_venkatesh 2016/11/28
« Excellent place »

Pullman Kuching is an excellent place to stay and have conferences. The overall quality of rooms, service and facillities is very good. It is located on top of a hill and is close to the river and other places of interest. Areas for improvement are 1. Better audio-visual systems in the conference halls and 2. Greater choice of vegetarian food.

PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear t_n_venkatesh, Thank you for choosing Pullman for your recent stay in Kuching, Sarawak. We are delighted to hear that you had an enjoyable time at our hotel. Thank you so much for your kind support. It was a pleasure to have you as our guest and we hope to see you again soon. Have a nice day ahead!Thank you. Kind regards, Annie Majidi Guest Experience Manager

Bernadette C 2016/11/22
« Our stay at Pullman Kuching »

Once again this hotel lives up to its excellent standard especially the freindliness and effeciency of its staff members. Mohammed Fitry showed great skill with my frequent questions and concerns. Its location lends itself to easy reach of shopping centres and transport. We are looking forward to staying there again in the near future,

PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear Bernadette C, Thank you for taking the time to share your experience about your recent stay at our hotel. We are glad to hear that Mr Mohd Fitry who is our Room Division Manager was helpful and took care of you. We will be sure to share your comments with him. We'd love to have you as our guest to ensure you have the best travel experience and hope to see you again soon. Warmest regards, Annie Majidi Guest Experience Manager

sujoyd788 2016/11/22
« Pullman Kuching »

Right in the middle of city good friendly service , clean and good food at The Peak would recommend the hotel to business client. The only draw back are the lifts which are fast but not very well synchronized

PullmanKuching, Manager at Pullman Kuching, responded to this review

Dear sujoyd788, Thank you for choosing Pullman for your recent stay in Kuching, Sarawak. We are delighted to hear that you had an enjoyable time at our hotel. Thank you so much for your kind support. It was a pleasure to have you as our guest and we hope to see you again soon. Have a nice day ahead!Thank you. Kind regards, Annie Majidi Guest Experience Manager

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