Mercure Launceston

"Mercure Launceston"

6th March 2013, 123tree, Canberra, Australia

The staff at Mercure Launceston were very helpful. The rooms were clean but a bit stuffy on our first couple of nights in February but the weather had cooled down when we returned in March so was no problem then. The meals at the restaurant were great. Location was grreat - near the city and we were easlily able to walk to Cataract Gorge.

Management responseDear traveller123tree, Thank you for taking the time to share your experience at MercureLaunceston. We are certainly pleased that your enjoyed your stay at the hotel and look forward to the opportunity of welcoming you back to Tasmania in the near futureKind RegardsJulie McGeeExecutive Housekeeper
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"Mercure Launceston: Could use a renovation"

3rd March 2013, rewecat, Melbourne, Australia

We stayed in two different rooms. The first one only had a portable evaporative cooler that didn't do much and windows towards the afternoon sun, so it was too hot. The second had air conditioning, which was fine. The bathrooms are a bit old fashioned with fixed shower heads. Breakfast is good as is the restaurant. However, the service in the restaurant was a bit iffy when we were there, maybe they didn't have enough staff for the number of guests. The location is very close to the center. Parking can be a bit tight when the hotel is almost full.

Management responseDear rewecat,Thank you for taking the time to place a Trip Advisor post following your recent stay at Mercure Launceston.I was glad to read that you enjoyed your overall stay and tried one of our air conditioned rooms during what has been a very hot Tasmanian summer. We are constantly working on improving our products and services hence your feedback regarding our bathrooms is important to us. I will share your feedback regarding the Restaurant with my Food & Beverage Manager to ensure that we are always rostering to provide the exceptional service that the Tram Bar and Snappers Restaurant have become known for amongst our traveling and local guests. I hope that we get the opportunity to look after you again in the near future,Best Regards,Paul MortonGeneral ManagerMercure Launceston
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"Great place to stay."

27th February 2013, 05182012a, George Town

Have stayed here several times and the whole service from check-in to check-out was again very well done. I have heard that people complain about paying $5 additional for parking, it has now gone up to $6, but it is worth it it my opinion.

Management responseDear 05182012aThank you for taking the time to write a Trip Advisor post following your recent stay at Mercure Launceston,it is always a pleasure to receive positive feedback and I will share your comments with the Team.I appreciate that you mentioned the discounted (city centre) car parking rate that we have negotiated for our guests and I am pleased that you believe that it is good value for money.We look forward to welcoming you back to the hotel in the near future,Best Regards,Paul MortonGeneral ManagerMercure Launceston
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"Very Good Value"

24th February 2013, Connie440, Sheffield, Australia

Friendly helpful staff in Reception both face to face and on the telephone for enquiries and bookings etc.Central location in easy walking distance of clubs, pubs, shopping, live theatre and other entertainment, restaurants and sidewalk cafe. Easy parking at rear of Mercure at reasonable cost