Novotel Bali Nusa Dua - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 1,147 reviews

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Description

Hotel extras

  • The Square open-air restaurant

  • Range of beach activities and water sports

  • Relaxing spa and leisure facilities

Our accommodation(s)

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Hotel location

Novotel Bali Nusa Dua - Hotel & Residences

Jl Pantai Mengiat, ITDC Complex Po Box 116
80363 BALI
Indonesia

GPS:-8.808674, 115.225371

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,147 reviews

TripAdvisor Rating  4.0/5  3,858 reviews

Certificate of excellence 2024

Check in at Novotel Nusa dua

TripAdvisor rating 5.0/5

DayTrip17776247211 Business - TripAdvisor review

take guests to check in at Novotel Hotel Nusa Dua, this is our experience of entering this hotel, quite large, close to the beach, very nice, our guests were very satisfied staying there, so if you are looking for accommodation in the Nusa Dua area, we recommend Novotel Hotel Nusa two🙏

An above average resort

Customer review rating 3.5/5

Jun Y. Couples - Confirmed reviews ALL

What we liked: 1. The resort was huge, with many facilities to meet your needs. 2. The resort had private beach access for its guests, though Y. had to take a shuttle to the beach club. 3. The service level of the staff was fantastic. They were so attentive and accommodating to our needs. 4. We liked dining at Pause Cafe. The food there was excellent. What we disliked: 1. We book a one bedroom apartment. The room was huge, but it was so dated and in desperate need for renovation. Everything in the room felt so old. 2. There’s really nothing much to do around the hotel. Y.’d have to take a taxi or gojek to get to the nearest attractions. But then again, Nusa Dua is merely a place populated by big-name resorts.

Dear Jun Y. G., Thank Y. for taking the time to share your detailed feedback about your recent stay with us. We sincerely apologize for any inconvenience Y. experienced during your stay. Your feedback is invaluable to us as we continuously strive to improve the quality of our services to enhance our guests' experiences. We have carefully reviewed each of your points, both positive and negative, and have taken note of your concerns regarding the condition of the one-bedroom apartment and the limited nearby attractions. Please rest assured that your feedback has been documented, and we will thoroughly investigate and address these issues to ensure they are rectified. Once again, thank Y. for sharing your thoughts with us. We truly appreciate your feedback and hope to have the opportunity to welcome Y. back in the future, providing Y. with an improved and more enjoyable experience. Kind Regards, Christophe Bernard Keramaris General Manager

Good stay

Customer review rating 3.5/5

Mohan Families - Confirmed reviews ALL

We had an absolutely amazing time during our stay. The rooms were spacious and spotless, with great décor. The breakfast buffet was delicious, with a some variety of options! The staff were attentive and went out of their way to ensure that we were comfortable. However, the apartment could be more suitable if additional facilities provided such as toaster and microwave oven, similar to other hotel residences. In addition, the pool is amazing with suitability for kids. It will be much better if the swimming pool area is provided with music to make the area and users with more lively situations. Furthermore, there are no free flow of drinking water or complementary juices and fruits for the residents at swimming pool. The kids play area is very much run down and existing toys and equipments are not cleaned and some are broken. Appreciate if kids play area being improved and accommodate with more facilities to keep the kids are enjoyable area.

Dear Mr. Mohanalingam M., Warmest Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. It is very glad to receive your positive feedback. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. We also would like to thank you for the feedback as we strive to continuously improve the quality of our services to give better experience for our guest. We noted your remarks regarding for the cleanliness of the toys at kids club. For your information we give the welcome drink voucher that you can use at our Bar. We will strive to continuously improve the quality of our services to give better experience for our guest. We are looking forward to welcome you back and we will always be your home at Novotel Bali Nusa Dua Hotel & Residence. Kind Regards, Christophe Bernard Keramaris General Manager

Great for a family vacation

Customer review rating 4.0/5

Brendan Families - Confirmed reviews ALL

Great facilities, very friendly staff, delicious food - wonderful for a family vacation Would stay again!

Dear Brendan R., Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. Thank you very much for taking your valuable time to share about your recent experience at the Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive feedback. I am very pleased to know that you had a great holiday with us. Your feedback is truly valued. We wish this experience will lead you back to us in the near future, in the meantime we are looking forward to welcome you back and we will always be your home at Novotel Bali Nusa Dua Hotel & Residence. Kind Regards, Christophe Bernard Keramaris General Manager

Good choice for holiday

TripAdvisor rating 5.0/5

quynh b TripAdvisor review

The hotel is very clean, nice staff. Thank Ms Syaicom with warm welcome my family. There is a big swimming pool my children enjoy and love so much as well as delicious food with reasonable price. They supply the shuttle bus to the beach every 15 minutes and shuttle to the shopping counter. There are a lot of fun besides shopping mall. We can find restaurant, water blow, theatre…. It’s compound and very beautiful.

Dear Our lovely guest, Warmest Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. Thank you for taking your valuable time to share about your recent experience at the Novotel Bali Nusa Dua Hotel & Residences. It is always a pleasure to receive positive feedback. I am very pleased to know that you had a great holiday with us. Your comments regarding staff and the hotel facilities are truly valued. I do hope this experience will lead you back to us in the near future. Thank you again for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager

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Other web-users rate our hotel

  • 447 reviews 9.2/10 Location
  • 1,057 reviews 6.8/10 Room
  • 1,163 reviews 8.8/10 Service
  • 25 reviews 5.2/10 WiFi
  • 356 reviews 6.4/10 Cleanliness
  • 316 reviews 7.8/10 Breakfast
  • 74 reviews 9.8/10 Wellness Area

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