Novotel Bali Nusa Dua - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 1,141 reviews

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Description

Hotel extras

  • The Square open-air restaurant

  • Range of beach activities and water sports

  • Relaxing spa and leisure facilities

Our accommodation(s)

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Hotel location

Novotel Bali Nusa Dua - Hotel & Residences

Jl Pantai Mengiat, ITDC Complex Po Box 116
80363 BALI
Indonesia

GPS:-8.808674, 115.225371

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,141 reviews

TripAdvisor Rating  4.0/5  3,854 reviews

Great stay

Customer review rating 5.0/5

Wendy E. Families - Confirmed reviews ALL

We really enjoyed our stay at Novotel Nusa Dua, we stayed in a 2 bedroom villa with a private pool and it was very spacious and comfortable. It was also very clean and the decor was a beautiful representation of Bali.

This place ticks most of the boxes

Customer review rating 4.0/5

Stav S. Families - Confirmed reviews ALL

Relaxing, comfortable, lovely people service.

Nice Hotel

Customer review rating 3.5/5

Tim D. Families - Confirmed reviews ALL

Our stay at Novotel Nusa Dua was a very nice and relaxing stay. The Staff are very friendly and the spa was very nice. The food was good and were the drinks. The room we stayed in was spacious but the bathroom was in need of a renovation as the over the bath shower was extremely messy and difficult to get in and out of with a slippery floor (accident waiting to happen)

Dear Timothy D., Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. We are delighted to hear that you enjoyed our Spa , Food and Beverage. Your comments are truly valued! We also noted your remarks for some minor points that we could improve and will strive to continuously improve the quality of our services to give better experience for our guest. We noted your remarks and carefully reviewed a certain minor point you mentioned. Please assure that your feedback has been well documented and will be certainly looked into. We are looking forward to welcome you back and we will always be your home at Novotel Bali Nusa Dua Hotel & Residence. Kind Regards, Christophe Bernard Keramaris General Manager

Nice and Easy Holiday

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

8 day break with Family ( 2 Children) and was easy and comfortable and very safe / clean - nothing was an issue

Dear Liam W., Thank you very much for your valuable time to give us a feedback. It bring us immense joy to hear that you enjoyed your holiday with us and found your experience to be pleasant and relaxing. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. Your comments are truly valued! We are looking forward to welcome you back and we will always be your home at Novotel Bali Nusa Dua Hotel & Residence. Kind Regards, Christophe Bernard Keramaris General Manager

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The 2 bedroom villa looked and smelled old. The towels were worn out. Thd kitchen coulc use a microesve oven. Thd staff here are ver welcoming and kind.

Dear Frieda S., Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the condition of the 2-bedroom villa, including the worn-out towels and the absence of a microwave oven in the kitchen. We will take note of these areas for improvement to enhance our guests' experience. On a positive note, we are pleased that you found our staff to be welcoming and kind. Providing exceptional service is our priority, and we are delighted that our team members made a positive impression on you. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Warm Regards, Christophe Bernard Keramaris General Manager

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Other web-users rate our hotel

  • 438 reviews 9.3/10 Location
  • 1,041 reviews 6.8/10 Room
  • 1,137 reviews 8.8/10 Service
  • 25 reviews 4.7/10 WiFi
  • 349 reviews 6.3/10 Cleanliness
  • 312 reviews 7.8/10 Breakfast
  • 70 reviews 9.8/10 Wellness Area

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