Peppers The Hills Lodge 4.5 stars

Customer review rating (ALL Rating) 4.5/5 1,469 reviews

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Description

Hotel extras

  • Stylish and elegant boutique hotel, located in Sydney's north west

  • 97 fully refurbished hotel rooms and suites

  • Conferences and events for up to 200 guests

  • Superb facilities including day spa and outdoor swimming pool

  • Home to Nobles Restaurant, TripAdvisor's Number 1 restaurant in Norwest

Our accommodation(s)

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Hotel location

Peppers The Hills Lodge

1 Salisbury Rd, Cnr Windsor Rd
2154 CASTLE HILL
Australia

GPS:-33.730104, 150.973204

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

NOBLES RESTAURANT

Chef Kiki has designed a menu to cater for everyone including fine a la carte dining as well as something for regular travellers who feel like something more relaxed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  1,469 reviews

TripAdvisor Rating  4.5/5  642 reviews

Good stay

Customer review rating 5.0/5

Michelle Families - Confirmed reviews ALL

We loved Peppers and the restaurant food wassexcellent

Dear Michelle K., We very much appreciate your comments regarding your stay at the Peppers The Hills Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Fazleen Khan Front Office Manager

Average

Customer review rating 2.5/5

Tom N. Business - Confirmed reviews ALL

Staff are great Room had an ongoing smell coming out of the bathroom area..........

Lovely room

Customer review rating 5.0/5

Jackie Solo - Confirmed reviews ALL

The room is large and well appointed and I had a lovely view from the window. Room service breakfast was prompt and a good price. Car parking was easily accessible. Lovely staff at reception and at the bar.

Dear Jacqueline S., We very much appreciate your comments regarding your stay at the Peppers The Hills Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Fazleen Khan Front Office Manager

Improved but still has issues

Customer review rating 3.0/5

David Business - Confirmed reviews ALL

I like the partial update you have done to your rooms. The big TV is a nice however it has issues and made it too hard to watch. I am not sure if it is your internet connection or set up but the picture had blurred parts of the image almost at all times, that was on normal TV and didn't matter which channel. The Chromecast didn't work as the TV said it didn't have internet connection. I tried watching a Netflix movie on Screen mirroring and it worked but the picture was even worse so went back to watching on iPad! Disappointing. As a comparison I also stay often at Pullmann Sydney Airport who have a great TV system. But also go the extra mile, even with canapes and drinks for Accor status members. I stay at the Hills every month, staff are great although some of your changes, especially of having to pay for the room at checkin is very annoying as then have to pay a second time for any food & drinks, for business people this means more work with a second expenses claim!

Well located

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Our stay was a very pleasant experience

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Other web-users rate our hotel

  • 232 reviews 9.2/10 Location
  • 769 reviews 8.3/10 Room
  • 797 reviews 8.6/10 Service
  • 21 reviews 3.5/10 WiFi
  • 381 reviews 8.6/10 Comfort
  • 333 reviews 6.4/10 Food
  • 302 reviews 8.3/10 Cleanliness
  • 214 reviews 7.7/10 Amenities

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